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ping-pong error #22321

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karambaq opened this issue Apr 29, 2024 · 7 comments · Fixed by #22585
Closed

ping-pong error #22321

karambaq opened this issue Apr 29, 2024 · 7 comments · Fixed by #22585
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@samgermain
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@karambaq
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Operating System

MacOS

Programming Languages

Python

CCXT Version

latest

Description

ccxt.base.errors.RequestTimeout: Connection to wss://stream-testnet.bybit.com/v5/private timed out due to a ping-pong keepalive missing on time

Code

  
@Wihandebeer
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I also have the same issue, but with MEXC

@carlosmiei
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Hello @karambaq @Wihandebeer, what's the best way of reproducing this issue locally?

@samgermain
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samgermain commented Apr 29, 2024 •
edited

Operating System

MacOS

Programming Languages

Python

CCXT Version

latest

Description

ccxt.base.errors.RequestTimeout: Connection to wss://stream-testnet.bybit.com/v5/private timed out due to a ping-pong keepalive missing on time

Code

  

Please share the CCXT version instead of writing latest, there was a fix to this issue merged in #22262

with python you can get it using pip freeze | grep ccxt

@samgermain samgermain added the bug label May 11, 2024
@karambaq
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@samgermain

I'm using version 4.3.19 and still facing this error.

@samgermain samgermain reopened this May 22, 2024
@samgermain
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@samgermain

I'm using version 4.3.19 and still facing this error.

Can you provide some details? How long is your program running before you receive the error?

samgermain added a commit to samgermain/ccxt that referenced this issue May 23, 2024
@samgermain
fix(bybit): pro - changed keepAlive value to 18000, fixes: ccxt#22321
ebc2d79 
apparently users are still receiving the error after the switch to 19000 ccxt#22321 (comment)
@samgermain samgermain mentioned this issue May 23, 2024
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@samgermain samgermain mentioned this issue Jun 9, 2024
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@samgermain
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Operating System

MacOS

Programming Languages

Python

CCXT Version

latest

Description

ccxt.base.errors.RequestTimeout: Connection to wss://stream-testnet.bybit.com/v5/private timed out due to a ping-pong keepalive missing on time

Code

  

Sorry for the delay. This PR should fix this issue according to the tests I've been running, and I'll continue to monitor if the error re-occurs and make updates as necessary

@samgermain
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I also have the same issue, but with MEXC

This PR fixes the issue according to the tests I have been running, I'll continue to monitor if the error re-occurs

carlosmiei pushed a commit that referenced this issue Jun 11, 2024
@samgermain
fix(bybit): pro - changed keepAlive value to 18000 (#22585)
fc0e1ff 
fix(bybit): pro - changed keepAlive value to 18000, fixes: #22321

apparently users are still receiving the error after the switch to 19000 #22321 (comment)
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fix(bybit): pro - changed keepAlive value to 18000 samgermain/ccxt
6 participants
@ttodua @pcriadoperez @karambaq @Wihandebeer @samgermain @carlosmiei