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New Metric? User Experience #21

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germonprez opened this issue Sep 27, 2017 · 7 comments
Closed

New Metric? User Experience #21

germonprez opened this issue Sep 27, 2017 · 7 comments

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@germonprez
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In the session on 9/27, one metric that attracted a lot of interest was

Contributor Experience. This included things like:

Issue Resolution Bot - A bot that queries those on the issue/pr that asks how satisfied they were with the resolution of the the issue.

Survey the community on experience

Focus groups with the community

@GeorgLink
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GeorgLink commented Sep 27, 2017

Good metric. Looking through our activity-metrics-list.md, I did not see any metric like contributor experience, issue resolution bot, survey/focus group with community on experience.

Pull request to add them?

@jgbarah
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jgbarah commented Sep 28, 2017

Pull request to add them?

Done for contributor experience, #22.

@GeorgLink
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Thanks again @jgbarah .
To continue the conversation here. @jgbarah suggested in #22 that we could avoid experience by calling the metric described in @germonprez's original post Contributor Satisfaction

@germonprez
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I do believe that these are two different things. In the case I'm talking about, experience is about the experience that the developer has when participating with the community (good or bad). Is this the same for satisfaction?

@jgbarah
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jgbarah commented Nov 6, 2017

I think we have two different things, as you mentin, @germonprez. I'm not good at naming, but experience or maybe "age in the project" and satisfaction could be two names for them...

@germonprez
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I've sort of lost my thoughts on this one :) Would this be an addition to one of the existing metrics? Perhaps GMD? That would seem to be the most sensible.

@GeorgLink
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We are moving people-related activity metrics to the Diversity and Participation metric and should bring this up once we have a pull request on D&P to see if we want to include it.

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