Post-Deadline notification (#4475)

* Post-Deadline notification

app/models/state_file/automated_message/post_deadline_reminder.rb

@@ -0,0 +1,28 @@
+module StateFile::AutomatedMessage
+  class PostDeadlineReminder < BaseAutomatedMessage
+
+    def self.name
+      'messages.state_file.post_deadline_reminder'.freeze
+    end
+
+    def self.after_transition_notification?
+      false
+    end
+
+    def self.send_only_once?
+      true
+    end
+
+    def sms_body(**args)
+      I18n.t("messages.state_file.post_deadline_reminder.sms", **args)
+    end
+
+    def email_subject(**args)
+      I18n.t("messages.state_file.post_deadline_reminder.email.subject", **args)
+    end
+
+    def email_body(**args)
+      I18n.t("messages.state_file.post_deadline_reminder.email.body", **args)
+    end
+  end
+end

app/services/state_file/send_post_deadline_reminder_service.rb

@@ -0,0 +1,38 @@
+module StateFile
+  class SendPostDeadlineReminderService
+    BATCH_SIZE = 10
+    HOURS_AGO = 24
+
+    def self.run
+      cutoff_time_ago = HOURS_AGO.hours.ago
+      intakes_to_notify = []
+
+      ApplicationRecord::STATE_INTAKE_CLASS_NAMES.each do |base_class|
+        class_object = base_class.constantize
+        intakes_to_notify += class_object.left_joins(:efile_submissions)
+                                         .where(efile_submissions: { id: nil })
+                                         .where.not(email_address: nil)
+                                         .where.not(email_address_verified_at: nil)
+                                         .where(unsubscribed_from_email: false)
+                                         .where("#{base_class.underscore.pluralize}.message_tracker #> '{messages.state_file.post_deadline_reminder}' IS NULL")
+                                         .select do |intake|
+          if intake.message_tracker.present? && intake.message_tracker["messages.state_file.finish_return"]
+            finish_return_msg_sent_time = Date.parse(intake.message_tracker["messages.state_file.finish_return"])
+            finish_return_msg_sent_time < cutoff_time_ago
+          else
+            true
+          end
+        end
+      end
+
+      intakes_to_notify.each_slice(BATCH_SIZE) do |batch|
+        batch.each do |intake|
+          StateFile::MessagingService.new(
+            message: StateFile::AutomatedMessage::PostDeadlineReminder,
+            intake: intake
+          ).send_message
+        end
+      end
+    end
+  end
+end

config/locales/en.yml

@@ -1610,6 +1610,13 @@ en:
           Hello - Thank you for using FileYourStateTaxes! Any issues you may have experienced while using our tool have now been resolved. To continue filing your state taxes, log in here: %{login_link}
 
           Questions? Reply to this text.
+      post_deadline_reminder:
+        email:
+          body: "Hi %{primary_first_name},\n\nYou haven't submitted your state tax return yet. As a reminder, state taxes are due by April 15. Make sure to submit your state  tax return by April 15 in order to avoid late filing fees from %{state_name}. \n\nGo to fileyourstatetaxes.org/en/us/login-options to finish them now.\n\nNeed help? Reply to this email.\n\nBest,\nThe FileYourStateTaxes team\n"
+          subject: Make sure to finish filing your state taxes as soon as possible.
+        sms: |
+          Hi %{primary_first_name} - You haven't submitted your state tax return yet. Make sure to submit your state taxes by April 15 in order to avoid late filing fees. Go to fileyourstatetaxes.org/en/us/login-options to finish them now.
+          Need help? Reply to this text.
       pre_deadline_reminder:
         email:
           body: "Hi %{primary_first_name},\n\nYou haven't submitted your state tax return yet. As a reminder, state taxes are due by April 15. Make sure to submit your state tax return by April 15 in order to avoid late filing fees from %{state_name}. \n\nGo to fileyourstatetaxes.org/en/us/login-options to finish them now.\n\nNeed help? Reply to this email.\n\nBest,\nThe FileYourStateTaxes team\n"

config/locales/es.yml

@@ -1584,6 +1584,20 @@ es:
           Hola, ¡Gracias por usar FileYourStateTaxes! Todos los problemas que hayas experimentado al usar nuestra herramienta han sido resueltos. Para continuar presentando tus impuestos estatales, inicia sesión aquí: %{login_link}
 
           ¿Preguntas? Responde a este mensaje.
+      post_deadline_reminder:
+        email:
+          body: |
+            Hola %{primary_first_name},
+            Aún no has presentado tu declaración de impuestos estatales. Como recordatorio, los impuestos estatales vencieron el 15 de abril. Asegúrate de presentar tu declaración de impuestos estatales antes del 15 de abril para evitar multas por presentación tardía en %{state_name}.
+            FileYourStateTaxes cerrará sus servicios para el año el 25 de abril.
+            Ve a fileyourstatetaxes.org/es/us/login-options para terminarlos ahora.
+            ¿Necesitas ayuda? Responde a este correo electrónico.
+            Saludos,
+            El equipo de FileYourStateTaxes
+          subject: "¡No olvides terminar de presentar tu declaración de impuestos estatales lo antes posible!"
+        sms: |
+          Hola %{primary_first_name} - Aún no has presentado tu declaración de impuestos estatales. Asegúrate de presentar tus impuestos estatales antes del 15 de abril para evitar multas por presentación tardía. Ve a fileyourstatetaxes.org/es/us/login-options para terminarlos ahora. FileYourStateTaxes cerrará sus servicios para el año el 25 de abril.
+          ¿Necesitas ayuda? Responde a este mensaje de texto.
       pre_deadline_reminder:
         email:
           body: "Hola %{primary_first_name}, \n\nAún no has presentado tu declaración de impuestos estatales. Asegúrate de presentar tus impuestos estatales antes del 15 de abril para evitar multas por presentación tardía de %{state_name}. \n\nVe a fileyourstatetaxes.org/en/us/login-options para terminarlos ahora.\n\n¿Necesitas ayuda? Responde a este mensaje de texto.\n\nAtentamente,\nEl equipo de FileYourStateTaxes\n"

crontab

@@ -9,3 +9,4 @@
 */10 * * * * bundle exec rake efile:poll_and_get_acknowledgments
 0 17 * * * bundle exec rake state_file:reminder_to_finish_state_return
 0 21 13 4 * bundle exec rake state_file:pre_deadline_reminder
+0 21 16 4 * bundle exec rake state_file:post_deadline_reminder

lib/tasks/state_file.rake

@@ -4,9 +4,14 @@ namespace :state_file do
   task reminder_to_finish_state_return: :environment do
     StateFile::ReminderToFinishStateReturnService.run
   end
-
+  
   task pre_deadline_reminder: :environment do
     return unless DateTime.now.year == 2024
     StateFile::SendPreDeadlineReminderService.run
   end
+
+  task post_deadline_reminder: :environment do
+    return unless DateTime.now.year == 2024
+    StateFile::SendPostDeadlineReminderService.run
+  end
 end

spec/tasks/send_post_deadline_reminder_service_spec.rb

@@ -0,0 +1,66 @@
+# frozen_string_literal: true
+require 'rails_helper'
+
+describe 'state_file:post_deadline_reminder' do
+  before(:context) do
+    Rails.application.load_tasks
+  end
+
+  context 'Sends the notification to all state-filing' do
+    let!(:az_intake) { create :state_file_az_intake, email_address: 'test@example.com', email_address_verified_at: 1.minute.ago, created_at: 25.hours.ago }
+    let!(:ny_intake) { create :state_file_ny_intake, email_address: 'test+01@example.com', email_address_verified_at: 1.minute.ago, created_at: 25.hours.ago }
+    let!(:submitted_intake) { create :state_file_ny_intake, email_address: 'test+01@example.com', email_address_verified_at: 1.minute.ago }
+    let!(:efile_submission) { create :efile_submission, :for_state, data_source: submitted_intake }
+
+    it 'intakes without submissions & without reminders' do
+      messaging_service = spy('StateFile::MessagingService')
+      allow(StateFile::MessagingService).to receive(:new).and_return(messaging_service)
+
+      Rake::Task['state_file:post_deadline_reminder'].execute
+
+      expect(StateFile::MessagingService).to have_received(:new).exactly(2).times
+    end
+  end
+
+  context 'Sends the notification to intakes that have' do
+    let!(:intake_with_reminder) {
+      create :state_file_az_intake, email_address: "test@example.com",
+             email_address_verified_at: 1.hour.ago, created_at: 25.hours.ago
+    }
+
+    before do
+      allow_any_instance_of(StateFileNyIntake).to receive(:message_tracker).and_return((Time.now - 25.hours).utc.to_s)
+    end
+
+    it 'the reminder_notification sent more than 24 hours ago' do
+      messaging_service = spy('StateFile::MessagingService')
+      allow(StateFile::MessagingService).to receive(:new).and_return(messaging_service)
+
+      Rake::Task['state_file:post_deadline_reminder'].execute
+
+      expect(StateFile::MessagingService).to have_received(:new).exactly(1).times
+    end
+  end
+
+  context 'Does NOT send the notification to' do
+    let!(:intake_with_reminder) {
+      create :state_file_az_intake, email_address: "test@example.com",
+             email_address_verified_at: 1.hour.ago, created_at: 25.hours.ago
+    }
+
+    before do
+      allow_any_instance_of(StateFileAzIntake).to receive(:message_tracker).and_return(
+        { "messages.state_file.finish_return" => (Time.now - 2.hours).utc.to_s }
+      )
+    end
+
+    it 'intakes that have the reminder_notification sent less than 24 hours ago' do
+      messaging_service = spy('StateFile::MessagingService')
+      allow(StateFile::MessagingService).to receive(:new).and_return(messaging_service)
+
+      Rake::Task['state_file:post_deadline_reminder'].execute
+
+      expect(StateFile::MessagingService).to have_received(:new).exactly(0).times
+    end
+  end
+end