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DUPLICATE_USER on Single Sign On #3061

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cristiandean opened this issue Jul 31, 2020 · 12 comments
Closed

DUPLICATE_USER on Single Sign On #3061

cristiandean opened this issue Jul 31, 2020 · 12 comments
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bug

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@cristiandean
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Contributor

Hello, we are using SSO authentication, but the first time the user authenticates, when he should be created in the database, the following error is almost always thrown:

image

image

As two requests are made, I believe it can be a concurrency issue. Both requests may be trying to create the user at the same time.
@wyattjoh
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Collaborator

It's the case sometimes when a user who already has an account with another login method tries to authenticate with SSO. It shouldn't be a race because that query that tries to insert the user is a findOneAndUpdate operation.

I'd check to see if there's already a user with the same ID as the one being created via SSO.

@cristiandean
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Contributor Author

It is strange because I reproduced this problem locally, where there was only the admin user and the new user who was registering. So there was no possibility that the user already existed with the same ID.

PS. After authenticating, even giving error 500 the user was successfully registered.

@wyattjoh
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Collaborator

If you were able to reproduce locally, can you try again with our feature/CORL-1232 branch and provide the server logs? I've added additional error context to those messages so we should get a better picture as to what happened.

@cristiandean
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Contributor Author

cristiandean commented Jul 31, 2020 •
edited

I was able to track some users queries that were executed on mongo when the errors happened:

Edit: I think the log is no longer needed from that information, right?
"exception" : "E11000 duplicate key error collection: coral.users index: tenantID_1_id_1 dup key: { : \"459604f9-3b2d-4815-ae56-437105e3d7c3\", : \"f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755\" }",

{
    "op" : "query",
    "ns" : "coral.users",
    "command" : {
        "find" : "users",
        "filter" : {
            "tenantID" : "459604f9-3b2d-4815-ae56-437105e3d7c3",
            "profiles" : {
                "$elemMatch" : {
                    "type" : "sso",
                    "id" : "f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755"
                }
            }
        },
        "limit" : 1,
        "singleBatch" : true,
        "batchSize" : 1,
        "returnKey" : false,
        "showRecordId" : false,
        "lsid" : {
            "id" : UUID("ce88890e-5302-4743-8976-d4798b73444e")
        },
        "$db" : "coral"
    },
    "keysExamined" : 0,
    "docsExamined" : 0,
    "cursorExhausted" : true,
    "numYield" : 0,
    "locks" : {
        "Global" : {
            "acquireCount" : {
                "r" : NumberLong(2)
            }
        },
        "Database" : {
            "acquireCount" : {
                "r" : NumberLong(1)
            }
        },
        "Collection" : {
            "acquireCount" : {
                "r" : NumberLong(1)
            }
        }
    },
    "nreturned" : 0,
    "responseLength" : 84,
    "protocol" : "op_msg",
    "millis" : 0,
    "planSummary" : "IXSCAN { tenantID: 1, profiles.id: 1, profiles.type: 1 }",
    "execStats" : {
        "stage" : "CACHED_PLAN",
        "nReturned" : 0,
        "executionTimeMillisEstimate" : 0,
        "works" : 1,
        "advanced" : 0,
        "needTime" : 0,
        "needYield" : 0,
        "saveState" : 0,
        "restoreState" : 0,
        "isEOF" : 1,
        "invalidates" : 0,
        "inputStage" : {
            "stage" : "LIMIT",
            "nReturned" : 0,
            "executionTimeMillisEstimate" : 0,
            "works" : 1,
            "advanced" : 0,
            "needTime" : 0,
            "needYield" : 0,
            "saveState" : 0,
            "restoreState" : 0,
            "isEOF" : 1,
            "invalidates" : 0,
            "limitAmount" : 1,
            "inputStage" : {
                "stage" : "FETCH",
                "filter" : {
                    "profiles" : {
                        "$elemMatch" : {
                            "$and" : [ 
                                {
                                    "id" : {
                                        "$eq" : "f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755"
                                    }
                                }, 
                                {
                                    "type" : {
                                        "$eq" : "sso"
                                    }
                                }
                            ]
                        }
                    }
                },
                "nReturned" : 0,
                "executionTimeMillisEstimate" : 0,
                "works" : 1,
                "advanced" : 0,
                "needTime" : 0,
                "needYield" : 0,
                "saveState" : 0,
                "restoreState" : 0,
                "isEOF" : 1,
                "invalidates" : 0,
                "docsExamined" : 0,
                "alreadyHasObj" : 0,
                "inputStage" : {
                    "stage" : "IXSCAN",
                    "nReturned" : 0,
                    "executionTimeMillisEstimate" : 0,
                    "works" : 1,
                    "advanced" : 0,
                    "needTime" : 0,
                    "needYield" : 0,
                    "saveState" : 0,
                    "restoreState" : 0,
                    "isEOF" : 1,
                    "invalidates" : 0,
                    "keyPattern" : {
                        "tenantID" : 1,
                        "profiles.id" : 1,
                        "profiles.type" : 1
                    },
                    "indexName" : "tenantID_1_profiles.id_1_profiles.type_1",
                    "isMultiKey" : true,
                    "multiKeyPaths" : {
                        "tenantID" : [],
                        "profiles.id" : [ 
                            "profiles"
                        ],
                        "profiles.type" : [ 
                            "profiles"
                        ]
                    },
                    "isUnique" : true,
                    "isSparse" : false,
                    "isPartial" : true,
                    "indexVersion" : 2,
                    "direction" : "forward",
                    "indexBounds" : {
                        "tenantID" : [ 
                            "[\"459604f9-3b2d-4815-ae56-437105e3d7c3\", \"459604f9-3b2d-4815-ae56-437105e3d7c3\"]"
                        ],
                        "profiles.id" : [ 
                            "[\"f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755\", \"f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755\"]"
                        ],
                        "profiles.type" : [ 
                            "[\"sso\", \"sso\"]"
                        ]
                    },
                    "keysExamined" : 0,
                    "seeks" : 1,
                    "dupsTested" : 0,
                    "dupsDropped" : 0,
                    "seenInvalidated" : 0
                }
            }
        }
    },
    "ts" : ISODate("2020-07-31T18:07:44.079Z"),
    "client" : "172.17.0.1",
    "allUsers" : [],
    "user" : ""
}
{
    "op" : "query",
    "ns" : "coral.users",
    "command" : {
        "find" : "users",
        "filter" : {
            "tenantID" : "459604f9-3b2d-4815-ae56-437105e3d7c3",
            "profiles" : {
                "$elemMatch" : {
                    "type" : "sso",
                    "id" : "f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755"
                }
            }
        },
        "limit" : 1,
        "singleBatch" : true,
        "batchSize" : 1,
        "returnKey" : false,
        "showRecordId" : false,
        "lsid" : {
            "id" : UUID("6cc21ae8-8902-42c6-b566-ffd8b8066ff6")
        },
        "$db" : "coral"
    },
    "keysExamined" : 0,
    "docsExamined" : 0,
    "cursorExhausted" : true,
    "numYield" : 0,
    "locks" : {
        "Global" : {
            "acquireCount" : {
                "r" : NumberLong(2)
            }
        },
        "Database" : {
            "acquireCount" : {
                "r" : NumberLong(1)
            }
        },
        "Collection" : {
            "acquireCount" : {
                "r" : NumberLong(1)
            }
        }
    },
    "nreturned" : 0,
    "responseLength" : 84,
    "protocol" : "op_msg",
    "millis" : 0,
    "planSummary" : "IXSCAN { tenantID: 1, profiles.id: 1, profiles.type: 1 }",
    "execStats" : {
        "stage" : "CACHED_PLAN",
        "nReturned" : 0,
        "executionTimeMillisEstimate" : 0,
        "works" : 1,
        "advanced" : 0,
        "needTime" : 0,
        "needYield" : 0,
        "saveState" : 0,
        "restoreState" : 0,
        "isEOF" : 1,
        "invalidates" : 0,
        "inputStage" : {
            "stage" : "LIMIT",
            "nReturned" : 0,
            "executionTimeMillisEstimate" : 0,
            "works" : 1,
            "advanced" : 0,
            "needTime" : 0,
            "needYield" : 0,
            "saveState" : 0,
            "restoreState" : 0,
            "isEOF" : 1,
            "invalidates" : 0,
            "limitAmount" : 1,
            "inputStage" : {
                "stage" : "FETCH",
                "filter" : {
                    "profiles" : {
                        "$elemMatch" : {
                            "$and" : [ 
                                {
                                    "id" : {
                                        "$eq" : "f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755"
                                    }
                                }, 
                                {
                                    "type" : {
                                        "$eq" : "sso"
                                    }
                                }
                            ]
                        }
                    }
                },
                "nReturned" : 0,
                "executionTimeMillisEstimate" : 0,
                "works" : 1,
                "advanced" : 0,
                "needTime" : 0,
                "needYield" : 0,
                "saveState" : 0,
                "restoreState" : 0,
                "isEOF" : 1,
                "invalidates" : 0,
                "docsExamined" : 0,
                "alreadyHasObj" : 0,
                "inputStage" : {
                    "stage" : "IXSCAN",
                    "nReturned" : 0,
                    "executionTimeMillisEstimate" : 0,
                    "works" : 1,
                    "advanced" : 0,
                    "needTime" : 0,
                    "needYield" : 0,
                    "saveState" : 0,
                    "restoreState" : 0,
                    "isEOF" : 1,
                    "invalidates" : 0,
                    "keyPattern" : {
                        "tenantID" : 1,
                        "profiles.id" : 1,
                        "profiles.type" : 1
                    },
                    "indexName" : "tenantID_1_profiles.id_1_profiles.type_1",
                    "isMultiKey" : true,
                    "multiKeyPaths" : {
                        "tenantID" : [],
                        "profiles.id" : [ 
                            "profiles"
                        ],
                        "profiles.type" : [ 
                            "profiles"
                        ]
                    },
                    "isUnique" : true,
                    "isSparse" : false,
                    "isPartial" : true,
                    "indexVersion" : 2,
                    "direction" : "forward",
                    "indexBounds" : {
                        "tenantID" : [ 
                            "[\"459604f9-3b2d-4815-ae56-437105e3d7c3\", \"459604f9-3b2d-4815-ae56-437105e3d7c3\"]"
                        ],
                        "profiles.id" : [ 
                            "[\"f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755\", \"f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755\"]"
                        ],
                        "profiles.type" : [ 
                            "[\"sso\", \"sso\"]"
                        ]
                    },
                    "keysExamined" : 0,
                    "seeks" : 1,
                    "dupsTested" : 0,
                    "dupsDropped" : 0,
                    "seenInvalidated" : 0
                }
            }
        }
    },
    "ts" : ISODate("2020-07-31T18:07:44.079Z"),
    "client" : "172.17.0.1",
    "allUsers" : [],
    "user" : ""
}
{
    "op" : "command",
    "ns" : "coral.users",
    "command" : {
        "findAndModify" : "users",
        "query" : {
            "tenantID" : "459604f9-3b2d-4815-ae56-437105e3d7c3",
            "profiles" : {
                "$elemMatch" : {
                    "id" : "f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755",
                    "type" : "sso"
                }
            }
        },
        "new" : false,
        "remove" : false,
        "upsert" : true,
        "update" : {
            "$setOnInsert" : {
                "tenantID" : "459604f9-3b2d-4815-ae56-437105e3d7c3",
                "tokens" : [],
                "ignoredUsers" : [],
                "status" : {
                    "username" : {
                        "history" : [ 
                            {
                                "id" : "3ce57899-7a65-4780-8e05-cb557c3cb447",
                                "username" : "my-username",
                                "createdBy" : "f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755",
                                "createdAt" : ISODate("2020-07-31T18:07:44.050Z")
                            }
                        ]
                    },
                    "suspension" : {
                        "history" : []
                    },
                    "ban" : {
                        "active" : false,
                        "history" : []
                    },
                    "premod" : {
                        "active" : false,
                        "history" : []
                    }
                },
                "notifications" : {
                    "onReply" : false,
                    "onFeatured" : false,
                    "onModeration" : false,
                    "onStaffReplies" : false,
                    "digestFrequency" : "NONE"
                },
                "moderatorNotes" : [],
                "digests" : [],
                "createdAt" : ISODate("2020-07-31T18:07:44.050Z"),
                "commentCounts" : {
                    "status" : {
                        "APPROVED" : 0,
                        "NONE" : 0,
                        "PREMOD" : 0,
                        "REJECTED" : 0,
                        "SYSTEM_WITHHELD" : 0
                    }
                },
                "username" : "my-username",
                "role" : "COMMENTER",
                "ssoURL" : null,
                "badges" : null,
                "email" : "email@email.com",
                "emailVerified" : true,
                "profiles" : [ 
                    {
                        "type" : "sso",
                        "id" : "f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755",
                        "lastIssuedAt" : ISODate("2020-07-31T18:03:46.000Z")
                    }
                ],
                "id" : "f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755"
            }
        },
        "lsid" : {
            "id" : UUID("6cc21ae8-8902-42c6-b566-ffd8b8066ff6")
        },
        "$db" : "coral"
    },
    "keysExamined" : 0,
    "docsExamined" : 0,
    "nMatched" : 0,
    "nModified" : 0,
    "upsert" : true,
    "keysInserted" : 25,
    "numYield" : 0,
    "locks" : {
        "Global" : {
            "acquireCount" : {
                "r" : NumberLong(1),
                "w" : NumberLong(1)
            }
        },
        "Database" : {
            "acquireCount" : {
                "w" : NumberLong(1)
            }
        },
        "Collection" : {
            "acquireCount" : {
                "w" : NumberLong(1)
            }
        }
    },
    "responseLength" : 98,
    "protocol" : "op_msg",
    "millis" : 0,
    "planSummary" : "IXSCAN { tenantID: 1, profiles.id: 1, profiles.type: 1 }",
    "execStats" : {
        "stage" : "UPDATE",
        "nReturned" : 0,
        "executionTimeMillisEstimate" : 0,
        "works" : 1,
        "advanced" : 0,
        "needTime" : 0,
        "needYield" : 0,
        "saveState" : 0,
        "restoreState" : 0,
        "isEOF" : 1,
        "invalidates" : 0,
        "nMatched" : 0,
        "nWouldModify" : 0,
        "nInvalidateSkips" : 0,
        "wouldInsert" : true,
        "fastmodinsert" : false,
        "inputStage" : {
            "stage" : "CACHED_PLAN",
            "nReturned" : 0,
            "executionTimeMillisEstimate" : 0,
            "works" : 0,
            "advanced" : 0,
            "needTime" : 0,
            "needYield" : 0,
            "saveState" : 0,
            "restoreState" : 0,
            "isEOF" : 1,
            "invalidates" : 0,
            "inputStage" : {
                "stage" : "FETCH",
                "filter" : {
                    "profiles" : {
                        "$elemMatch" : {
                            "$and" : [ 
                                {
                                    "id" : {
                                        "$eq" : "f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755"
                                    }
                                }, 
                                {
                                    "type" : {
                                        "$eq" : "sso"
                                    }
                                }
                            ]
                        }
                    }
                },
                "nReturned" : 0,
                "executionTimeMillisEstimate" : 0,
                "works" : 1,
                "advanced" : 0,
                "needTime" : 0,
                "needYield" : 0,
                "saveState" : 0,
                "restoreState" : 0,
                "isEOF" : 1,
                "invalidates" : 0,
                "docsExamined" : 0,
                "alreadyHasObj" : 0,
                "inputStage" : {
                    "stage" : "IXSCAN",
                    "nReturned" : 0,
                    "executionTimeMillisEstimate" : 0,
                    "works" : 1,
                    "advanced" : 0,
                    "needTime" : 0,
                    "needYield" : 0,
                    "saveState" : 0,
                    "restoreState" : 0,
                    "isEOF" : 1,
                    "invalidates" : 0,
                    "keyPattern" : {
                        "tenantID" : 1,
                        "profiles.id" : 1,
                        "profiles.type" : 1
                    },
                    "indexName" : "tenantID_1_profiles.id_1_profiles.type_1",
                    "isMultiKey" : true,
                    "multiKeyPaths" : {
                        "tenantID" : [],
                        "profiles.id" : [ 
                            "profiles"
                        ],
                        "profiles.type" : [ 
                            "profiles"
                        ]
                    },
                    "isUnique" : true,
                    "isSparse" : false,
                    "isPartial" : true,
                    "indexVersion" : 2,
                    "direction" : "forward",
                    "indexBounds" : {
                        "tenantID" : [ 
                            "[\"459604f9-3b2d-4815-ae56-437105e3d7c3\", \"459604f9-3b2d-4815-ae56-437105e3d7c3\"]"
                        ],
                        "profiles.id" : [ 
                            "[\"f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755\", \"f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755\"]"
                        ],
                        "profiles.type" : [ 
                            "[\"sso\", \"sso\"]"
                        ]
                    },
                    "keysExamined" : 0,
                    "seeks" : 1,
                    "dupsTested" : 0,
                    "dupsDropped" : 0,
                    "seenInvalidated" : 0
                }
            }
        }
    },
    "ts" : ISODate("2020-07-31T18:07:44.085Z"),
    "client" : "172.17.0.1",
    "allUsers" : [],
    "user" : ""
}
{
    "op" : "command",
    "ns" : "coral.users",
    "command" : {
        "findAndModify" : "users",
        "query" : {
            "tenantID" : "459604f9-3b2d-4815-ae56-437105e3d7c3",
            "profiles" : {
                "$elemMatch" : {
                    "id" : "f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755",
                    "type" : "sso"
                }
            }
        },
        "new" : false,
        "remove" : false,
        "upsert" : true,
        "update" : {
            "$setOnInsert" : {
                "tenantID" : "459604f9-3b2d-4815-ae56-437105e3d7c3",
                "tokens" : [],
                "ignoredUsers" : [],
                "status" : {
                    "username" : {
                        "history" : [ 
                            {
                                "id" : "37713392-495a-436c-93b2-d38485c60f8d",
                                "username" : "my-username",
                                "createdBy" : "f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755",
                                "createdAt" : ISODate("2020-07-31T18:07:44.057Z")
                            }
                        ]
                    },
                    "suspension" : {
                        "history" : []
                    },
                    "ban" : {
                        "active" : false,
                        "history" : []
                    },
                    "premod" : {
                        "active" : false,
                        "history" : []
                    }
                },
                "notifications" : {
                    "onReply" : false,
                    "onFeatured" : false,
                    "onModeration" : false,
                    "onStaffReplies" : false,
                    "digestFrequency" : "NONE"
                },
                "moderatorNotes" : [],
                "digests" : [],
                "createdAt" : ISODate("2020-07-31T18:07:44.057Z"),
                "commentCounts" : {
                    "status" : {
                        "APPROVED" : 0,
                        "NONE" : 0,
                        "PREMOD" : 0,
                        "REJECTED" : 0,
                        "SYSTEM_WITHHELD" : 0
                    }
                },
                "username" : "my-username",
                "role" : "COMMENTER",
                "ssoURL" : null,
                "badges" : null,
                "email" : "email@email.com",
                "emailVerified" : true,
                "profiles" : [ 
                    {
                        "type" : "sso",
                        "id" : "f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755",
                        "lastIssuedAt" : ISODate("2020-07-31T18:03:46.000Z")
                    }
                ],
                "id" : "f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755"
            }
        },
        "lsid" : {
            "id" : UUID("ce88890e-5302-4743-8976-d4798b73444e")
        },
        "$db" : "coral"
    },
    "keysInserted" : 1,
    "writeConflicts" : 1,
    "numYield" : 0,
    "locks" : {
        "Global" : {
            "acquireCount" : {
                "r" : NumberLong(1),
                "w" : NumberLong(1)
            }
        },
        "Database" : {
            "acquireCount" : {
                "w" : NumberLong(1)
            }
        },
        "Collection" : {
            "acquireCount" : {
                "w" : NumberLong(1)
            }
        }
    },
    "exception" : "E11000 duplicate key error collection: coral.users index: tenantID_1_id_1 dup key: { : \"459604f9-3b2d-4815-ae56-437105e3d7c3\", : \"f:1111a1fb-002f-489e-b9c2-d57aba0ae494:467a1f51-1fc2-41c8-93ff-9c223fc0b755\" }",
    "exceptionCode" : 11000,
    "responseLength" : 280,
    "protocol" : "op_msg",
    "millis" : 17,
    "planSummary" : "IXSCAN { tenantID: 1, profiles.id: 1, profiles.type: 1 }",
    "ts" : ISODate("2020-07-31T18:07:44.103Z"),
    "client" : "172.17.0.1",
    "allUsers" : [],
    "user" : ""
}

@wyattjoh
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It does seem like a race against that index. This operation is involving two unique indexes, one with:

{
  "tenantID": 1,
  "id": 1
}

And another with:

{
  "tenantID": 1,
  "profiles.id": 1,
  "profiles.type": 1
}

Check to see that both these indexes in MongoDB are not background and are unique with db.users.getIndexes().

@cristiandean
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Both are unique and the background property is not set

image

image

@cristiandean
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It seems that this behavior is expected by mongo. Maybe we should retry if this error happens.

Screen Shot 2020-08-03 at 12 23 35

@wyattjoh
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wyattjoh commented Aug 3, 2020

We'll triage this issue and get it patched! Thanks for the details!

@wyattjoh wyattjoh mentioned this issue Aug 3, 2020
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@cristiandean
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Thank you @wyattjoh :)

@zekenie
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zekenie commented Aug 4, 2020

Not sure if this is related, but I'm getting a DUPLICATE_EMAIL error with SSO with the latest changes.

Context: I maintain a private fork of Coral because I need to have slightly tweeked permission setting. Its a 2 line diff from the main branch.

Periodically, I pull in the latest. I did today and started seeing this error.

{
  "error": {
    "id": "...",
    "code": "DUPLICATE_EMAIL",
    "type": "INVALID_REQUEST_ERROR",
    "message": "Specified email address is already in use."
  }
}

@wyattjoh
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wyattjoh commented Aug 5, 2020

That doesn't seem related @zekenie. Ensure there is no other user accounts with the same email address (with a email based auth) that this would conflict with.

@kgardnr
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kgardnr commented Aug 11, 2020

Fixed in #3068

@kgardnr kgardnr closed this as completed Aug 11, 2020
@yogeshbeniwal yogeshbeniwal mentioned this issue Jan 12, 2022
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@wyattjoh @zekenie @kgardnr @cristiandean