[UPDATE] New repository here with better reliabilty due to error handling functions

https://github.com/Universita-di-Ferrara/GoogleForm-to-Zammad

Create a Ticket in Zammad using Google Form

When a user submit a request via Google Form, an Apps Script trigger function creates a Ticket in Zammad via API.
This script requires some setup in Google Form and Zammad so I recomend reading this post: here