DSP-779 Display error messages directly and not only in console #201
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…thub.com/dasch-swiss/dsp-ui-lib into wip/dsp-779-error-message-search-results
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| <!-- Action: Contact DSP support --> | ||
| <a mat-button class="action" href="https://docs.dasch.swiss/community/faq" target="_blank"> | ||
| <mat-icon>mail_outline</mat-icon> Contact DSP support |
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DSP or DaSCH? Yesterday we used DaSCH #200
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DaSCH
I will update
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Updated (e10af34) with "Contact the support team" as mentioned in this comment:
https://dasch.myjetbrains.com/youtrack/issue/DSP-710#focus=Comments-4-1211.0-0
| @@ -18,37 +19,62 @@ export class DspMessageData { | |||
| url?: string; | |||
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| export class tmpApiResponseError { | |||
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Oups... I forgot to remove
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Resolved in e10af34
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| <!-- Action: Contact DaSCH/DSP support --> | ||
| <a mat-button class="action" href="https://docs.dasch.swiss/community/faq" target="_blank"> |
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when you write "Contact the support team", most of users will expect an email address because clicking twice to land on Discuss - an app they do not know how to use - will lead to frustration and lost of tracks
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Yes I know. This should be a temporary solution and I wanted to update the documentation with a support page. This page doesn't exist yet. And discuss.dass.swiss will not be the support contact page. This has to improved and we have to think about a "Contact email-address".
With the monitoring, which is at the moment only implemented on main server, the support team should get an error report as soon the system fails. This is part of status report on https://status.dasch.swiss
So, it doesn't make sense to have an e-mail-address and getting a lot of e-mails from users and anyway we didn't had the e-mail-address support@dasch.swiss until yesterday evening.
The part of support in case of a server error should be handled in an additional PR...
resolves DSP-779
For the reviewers:
knora-api_db_1(= server error 500)