Fixed auto closing tickets in service now #31194
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dantavori
approved these changes
Dec 13, 2023
| ##### ServiceNow v2 | ||
| - Updated the Docker image to: *demisto/python3:3.10.13.83255*. | ||
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| - Fixed an issue with mirror-out functionality where tickets were not being closed properly. |
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| - Fixed an issue with mirror-out functionality where tickets were not being closed properly. | |
| - Fixed an issue with the outgoing mirroring functionality where newly created tickets were incorrectly closed. |
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…nto XSUP_30790_service_now
sapirshuker
pushed a commit
that referenced
this pull request
Dec 21, 2023
* fix * tests * rn * format * rn * Bump pack from version ServiceNow to 2.5.48. * revert and bug fix * cr --------- Co-authored-by: Content Bot <bot@demisto.com>
maimorag
pushed a commit
that referenced
this pull request
Dec 31, 2023
* fix * tests * rn * format * rn * Bump pack from version ServiceNow to 2.5.48. * revert and bug fix * cr --------- Co-authored-by: Content Bot <bot@demisto.com>
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Status
Related Issues
fixes: link to the issue
Description
Due to a bug, we closed every ticket we open in service now, without watching if we should.
Must have