email templates path not working

[sharkfin009]

Describe the Bug

This seems like a really simple issue but it has me stuck. I have an endpoint extension that sends an email and it can't seem to read the template files. I am on the latest version and I did see this in breaking changes:

Moved Email Templates Out of Extensions
Email Templates are no longer considered an extension type as of this release. The templates extensions directory must be migrated.

Place email templates in the ./templates directory, or set the new location in the EMAIL_TEMPLATES_PATH environment variable.

I have done exactly this, trying the ./templates option and also trying setting a new location in the .env variable.

Error response when the endpoint receives a request :
directus | DirectusError: Invalid payload. Template "enquiry" doesn't exist.
directus | at MailService.renderTemplate (file:///directus/node_modules/.pnpm/@directus+api@file+api_@aws-sdk+client-sso-oidc@3.569.0_@aws-sdk+client-sts@3.569.0_@types+no_odrjvwlnfqlgyznoalys6xyvne/node_modules/@directus/api/dist/services/mail/index.js:65:19)
directus | at async MailService.send (file:///directus/node_modules/.pnpm/@directus+api@file+api_@aws-sdk+client-sso-oidc@3.569.0_@aws-sdk+client-sts@3.569.0_@types+no_odrjvwlnfqlgyznoalys6xyvne/node_modules/@directus/api/dist/services/mail/index.js:48:20)

To Reproduce

use the mailService.send method , passing in options including template.name where name is an existing .liquid filename inside ./templates

Directus Version

10.11.0

Hosting Strategy

Self-Hosted (Docker Image)

[sharkfin009]

hmm, i have forked the directus repo to try to reproduce the issue and I haven't succeeded, ie template being targetted fine.
But I wish I knew why it was happening in my project

[sharkfin009]

ah! I figured it out. Now that the templates directory is not inside the extensions directory, it will need it's own docker volume ... facepalm ;)
Should this be added to the docs ? Will do a pull request.

[PhilipZi]

dude how did you solve it? we have the same issue. Cant read access the custom-template.liquid

[PhilipZi]

we tried ./templates and extensions/templates and restart the docker

[sharkfin009]

hey! in your docker-compose.yml, your directus container must have this ( ie add the templates volume):
volumes:
- ./extensions:/directus/extensions
- ./templates:/directus/templates

[PhilipZi]

big thanks for your reply! And you added the folder templates yourself and created a base.liquid etc?

[sharkfin009]

pleasure! yes i did

[PhilipZi]

can you send me a structure of your base.liquid?

[PhilipZi]

look this is my structure for the folders
still not working

[PhilipZi]

[PhilipZi]

[PhilipZi]

thats my followup.template.liquid file... and it wont find or access this one. I have no idea anymore...

[PhilipZi]

i get this error
"name": "DirectusError",
"extensions": {
"reason": "Template "followup-template" doesn't exist"
},
"code": "INVALID_PAYLOAD",
"status": 400

[sharkfin009]

hmm... you have rebuilt the docker-compose?

[sharkfin009]

I'm not useing a base template, but thats not relevant really. Are you on the latest version? 10.11.0?

[PhilipZi]

yes we did we found the error now!
we also have to add this to the docker compose.yml

[PhilipZi]

working now!

[sharkfin009]

AH yes, forgot about that, although i would have thought it would default . Anyhow... Cool man glad its working. Always good to know I'm not the only one tearing my hair out about these things lol

[PhilipZi]

bro the docu is so bad about this... i am a big fan of directus but this stuff is really not fair to configure... actually so simple but if you dont know you dont know...
happy we are a bit a head now! All the best and thanks for reaching out and you did help us!

[sharkfin009]

I know, the docs are behind the latest version in many places. But i can imagine it's really hard for the guys to keep the docs up to date along with all the issues. I did a docs PR for the added templates volume in the example docker-compose file, and it was merged in. Hoping to find time to do more docs PRs

[PhilipZi]

good job mate! your are right