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Add note about database collation needing to be UTF-8 for MySQL. Closes

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1 parent 3c567bf commit e2407151ab7dc865fef8ff09046670cc2000faa0 @rossp rossp committed Jul 1, 2011
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  1. +13 −0 README.rst
@@ -38,6 +38,19 @@
When you try to do a keyword search using sqlite, a message will be displayed
to alert you to this shortcoming. There is no way around it, sorry.
+If you use MySQL, with most default configurations you will receive an error
+when creating the database tables as we populate a number of default templates
+in languages other than English.
+You must create the database the holds the django-helpdesk tables using the
+UTF-8 collation; see the MySQL manual for more information:
+If you do NOT do this step, and you only want to use English-language templates,
+you can continue however you will receive a warning when running the 'migrate'
Upgrading from previous versions

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