Upgrade your license to access all connectors gets displayed when user is on gold license #64245
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bug
Fixes for quality problems that affect the customer experience
Feature:Alerting
Feature:License
Team:ResponseOps
Label for the ResponseOps team (formerly the Cases and Alerting teams)
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bhavyarm
added
bug
|
Pinging @elastic/kibana-alerting-services (Team:Alerting Services) |
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I believe this is caused by ServiceNow which is platinum license and not available in the UI, should fix. |
pmuellr
moved this from To-Do 7.8 (Ordered by priority)
to In Progress
in Make it Action
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It sort of feels like the simplest thing to do is to just never show the upgrade message if you're not at basic. For gold, do we really want to be be presenting the upgrade to platinum, regardless of whether actions are "visible" or not? I have a feeling this could get complex, and the easiest thing would just have a simple rule like "only show it when you have a basic license". Could be considered a "gold feature" - no upgrade messages! |
pmuellr
added a commit
to pmuellr/kibana
that referenced
this issue
Apr 30, 2020
resolves elastic#64245 Prior to this PR, the "Upgrade your license" banner in the connectors list was displayed for gold licenses because the Service Now action requires platinum, and the check only looked for any actions disabled by license. Rather than display a different message for gold users, this PR changes the banner display logic to check for any actions disabled by license that also have a minimum required license of gold. That means gold+ users won't see the message, even for actions with a minimum required license of platinum+. Another perk of the gold license! This will continue to display the banner for basic users, but will no longer display it for gold users. It also continues to not display it for trial, platinum and enterprise users.
1 task
pmuellr
added a commit
that referenced
this issue
May 4, 2020
…64865) resolves #64245 Prior to this PR, the "Upgrade your license" banner in the connectors list was displayed for gold licenses because the Service Now action requires platinum, and the check only looked for any actions disabled by license. Rather than display a different message for gold users, this PR changes the banner display logic to check for any actions disabled by license that also have a minimum required license of gold. That means gold+ users won't see the message, even for actions with a minimum required license of platinum+. Another perk of the gold license! This will continue to display the banner for basic users, but will no longer display it for gold users. It also continues to not display it for trial, platinum and enterprise users.
pmuellr
added a commit
to pmuellr/kibana
that referenced
this issue
May 4, 2020
…lastic#64865) resolves elastic#64245 Prior to this PR, the "Upgrade your license" banner in the connectors list was displayed for gold licenses because the Service Now action requires platinum, and the check only looked for any actions disabled by license. Rather than display a different message for gold users, this PR changes the banner display logic to check for any actions disabled by license that also have a minimum required license of gold. That means gold+ users won't see the message, even for actions with a minimum required license of platinum+. Another perk of the gold license! This will continue to display the banner for basic users, but will no longer display it for gold users. It also continues to not display it for trial, platinum and enterprise users.
pmuellr
added a commit
that referenced
this issue
May 4, 2020
…64865) (#65138) resolves #64245 Prior to this PR, the "Upgrade your license" banner in the connectors list was displayed for gold licenses because the Service Now action requires platinum, and the check only looked for any actions disabled by license. Rather than display a different message for gold users, this PR changes the banner display logic to check for any actions disabled by license that also have a minimum required license of gold. That means gold+ users won't see the message, even for actions with a minimum required license of platinum+. Another perk of the gold license! This will continue to display the banner for basic users, but will no longer display it for gold users. It also continues to not display it for trial, platinum and enterprise users.
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Kibana version: 7.7.0 BC8
Elasticsearch version: 7.7.0 BC8
Server OS version: centos7_rpm
Browser version: chrome latest
Browser OS version: OS X
Original install method (e.g. download page, yum, from source, etc.): from staging
Describe the bug: Clicking on create connectors displays "Upgrade your license to access all connectors" message even when user is on gold license.
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