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All rooms showing the same avatar #1673

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trosel opened this issue Nov 25, 2017 · 14 comments
Closed

All rooms showing the same avatar #1673

trosel opened this issue Nov 25, 2017 · 14 comments
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@trosel
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trosel commented Nov 25, 2017

See details here: matrix-org/matrix-ios-sdk#428

Not sure which repo this belongs in.

@trosel
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trosel commented Nov 27, 2017

It was determined that this is an issue with Riot iOS and not the SDK.

@hukaze
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hukaze commented Jan 13, 2018

Have this issues across all our devices.. Otherwise, the app is fantastic..

@trosel
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trosel commented Jan 15, 2018

Thank you for confirming. If 100% of users have this issue, I'm not sure how it's not a top priority. It gives people the impression that it's beta software :/

@ara4n
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ara4n commented Jan 15, 2018

These two reports are the only ones I've heard of this happening - other than for a brief period in November when I believe there was a bug which was subsequently fixed. If you're still seeing it in 0.6.8, please rageshake so we can see what's going on. thanks!

@hukaze
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hukaze commented Jan 15, 2018

It seems that this issue is only (at least for us) happening to rooms/people where we have set the icon within our server.. I have several rooms that come from other servers and these display the proper icon.. If I create a chat with another user from another server and I change the icon, it immediately becomes the icon that is wrongly being applied to all the rooms, as soon as I remove it or the users on the other server changes it, it shows properly..

@hukaze
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hukaze commented Jan 15, 2018

I'm on 0.6.8 and I have submitted the bug report..

@ara4n
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ara4n commented Jan 15, 2018

i vaguely remember this turning out to be a temporary synapse bug. what version synapse is this? if you're not on 0.26, please upgrade.

@hukaze
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hukaze commented Jan 16, 2018

Ok.. so we have updated to the newest synapse 0.26.. relaunch the iOS app, clear cache on the app.. still having the same problem..

@trosel
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trosel commented Jan 17, 2018

Just going to add on to this to make it clear: The issue only appears on iOS (perhaps Android too but I've only used riot on iOS).

When I am on the web app, it's fine.

@ghost
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ghost commented Jan 20, 2018

This may or may not be related, but image thumbnails are recycled, as well. I haven’t seen this occur with the web client, either. We are running the latest Synapse version.

@hukaze
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hukaze commented Mar 28, 2018

another update.. Still having this issue AND, as 'lordnothing' mentioned above.. I have see the thumbnails for images in rooms and chat recycling; meaning that an image that i sent last week will be the thumbnail for the image i sent today.. If I open the image it shows the correct image.

@giomfo
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giomfo commented Apr 20, 2018

Fixed it was an issue in the media cache handling.

@hukaze
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hukaze commented Apr 20, 2018

Nice.. Glad to hear.. When can we expect the update to get into the AppStore?

@giomfo
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giomfo commented Apr 23, 2018

@hukaze a new release is planned this week

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