Timeline blank / white when viewing a room if threads enabled and thread root is UTD #24054
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Labels
A-Threads
O-Occasional
Affects or can be seen by some users regularly or most users rarely
S-Critical
Prevents work, causes data loss and/or has no workaround
T-Defect
X-Release-Blocker
Comments
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Maybe related #23598 This issue targets an existing room, that was visible before |
weeman1337
added
S-Critical
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Room works with threads disabled |
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I don't think I've encountered this issue and I unfortunately do not end up in the same stage as you when joining the room you've listed. The rageshake logs do not highlight anything useful in this context |
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Don't know if this helps: The thread event now shows as UTD. After someone reacted to the message inside it I can see the room again with threads enabled.
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weeman1337
changed the title
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Updated the issue. Can now reproduce. Looks like UTD thread roots are causing the issue. |
3 tasks
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I don't think this issue is occuring in staging.element.io. Could someone confirm this too |
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It does
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su-ex
added a commit
to SchildiChat/element-desktop
that referenced
this issue
Jan 15, 2023
* This allows the update server to be entirely static, such as a CDN or object store, as defined at https ([\element-hq#461](element-hq#461)). * Enable threads by default ([\#9736](matrix-org/matrix-react-sdk#9736)). Fixes element-hq/element-web#19270 element-hq/element-web#21910 and element-hq/element-web#23946. * Add inline code formatting to rich text editor ([\#9720](matrix-org/matrix-react-sdk#9720)). * Add emoji handling for plain text mode of the new rich text editor ([\#9727](matrix-org/matrix-react-sdk#9727)). * Overlay virtual room call events into main timeline ([\#9626](matrix-org/matrix-react-sdk#9626)). Fixes element-hq/element-web#22929. * Adds a new section under "Room Settings" > "Roles & Permissions" which adds the possibility to multiselect users from this room and grant them more permissions. ([\#9596](matrix-org/matrix-react-sdk#9596)). Contributed by @GoodGuyMarco. * Add emoji handling for rich text mode ([\#9661](matrix-org/matrix-react-sdk#9661)). * Add setting to hide bold notifications ([\#9705](matrix-org/matrix-react-sdk#9705)). * Further password reset flow enhancements ([\#9662](matrix-org/matrix-react-sdk#9662)). * Snooze the bulk unverified sessions reminder on dismiss ([\#9706](matrix-org/matrix-react-sdk#9706)). * Honor advanced audio processing settings when recording voice messages ([\#9610](matrix-org/matrix-react-sdk#9610)). Contributed by @MrAnno. * Improve the visual balance of bubble layout ([\#9704](matrix-org/matrix-react-sdk#9704)). * Add config setting to disable bulk unverified sessions nag ([\#9657](matrix-org/matrix-react-sdk#9657)). * Only display bulk unverified sessions nag when current sessions is verified ([\#9656](matrix-org/matrix-react-sdk#9656)). * Separate labs and betas more clearly ([\#8969](matrix-org/matrix-react-sdk#8969)). Fixes element-hq/element-web#22706. * Show user an error if we fail to create a DM for verification. ([\#9624](matrix-org/matrix-react-sdk#9624)). * Prevent unnecessary m.direct updates ([\#9805](matrix-org/matrix-react-sdk#9805)). Fixes element-hq/element-web#24059. * Fix checkForPreJoinUISI for thread roots ([\#9803](matrix-org/matrix-react-sdk#9803)). Fixes element-hq/element-web#24054. * Load RTE components only when RTE labs is enabled ([\#9804](matrix-org/matrix-react-sdk#9804)). * Fix issue where thread panel did not update correctly ([\#9746](matrix-org/matrix-react-sdk#9746)). Fixes element-hq/element-web#23971. * Remove async call to get virtual room from room load ([\#9743](matrix-org/matrix-react-sdk#9743)). Fixes element-hq/element-web#23968. * Check each thread for unread messages. ([\#9723](matrix-org/matrix-react-sdk#9723)). * Device manage - handle sessions that don't support encryption ([\#9717](matrix-org/matrix-react-sdk#9717)). Fixes element-hq/element-web#23722. * Fix hover state for formatting buttons (Rich text editor) (fix element-hq/element-web/issues/23832) ([\#9715](matrix-org/matrix-react-sdk#9715)). * Don't allow group calls to be unterminated ([\#9710](matrix-org/matrix-react-sdk#9710)). * Fix replies to emotes not showing as inline ([\#9707](matrix-org/matrix-react-sdk#9707)). Fixes element-hq/element-web#23903. * Update copy of 'Change layout' button to match Element Call ([\#9703](matrix-org/matrix-react-sdk#9703)). * Fix call splitbrains when switching between rooms ([\#9692](matrix-org/matrix-react-sdk#9692)). * bugfix: fix an issue where the Notifier would incorrectly fire for non-timeline events ([\#9664](matrix-org/matrix-react-sdk#9664)). Fixes element-hq/element-web#17263. * Fix power selector being wrongly disabled for admins themselves ([\#9681](matrix-org/matrix-react-sdk#9681)). Fixes element-hq/element-web#23882. * Show day counts in call durations ([\#9641](matrix-org/matrix-react-sdk#9641)).
su-ex
added a commit
to SchildiChat/element-web
that referenced
this issue
Jan 15, 2023
* Add inline code formatting to rich text editor ([\element-hq#9720](matrix-org/matrix-react-sdk#9720)). * Add emoji handling for plain text mode of the new rich text editor ([\element-hq#9727](matrix-org/matrix-react-sdk#9727)). * Overlay virtual room call events into main timeline ([\element-hq#9626](matrix-org/matrix-react-sdk#9626)). Fixes element-hq#22929. * Adds a new section under "Room Settings" > "Roles & Permissions" which adds the possibility to multiselect users from this room and grant them more permissions. ([\element-hq#9596](matrix-org/matrix-react-sdk#9596)). Contributed by @GoodGuyMarco. * Add emoji handling for rich text mode ([\element-hq#9661](matrix-org/matrix-react-sdk#9661)). * Add setting to hide bold notifications ([\element-hq#9705](matrix-org/matrix-react-sdk#9705)). * Further password reset flow enhancements ([\element-hq#9662](matrix-org/matrix-react-sdk#9662)). * Snooze the bulk unverified sessions reminder on dismiss ([\element-hq#9706](matrix-org/matrix-react-sdk#9706)). * Honor advanced audio processing settings when recording voice messages ([\element-hq#9610](matrix-org/matrix-react-sdk#9610)). Contributed by @MrAnno. * Improve the visual balance of bubble layout ([\element-hq#9704](matrix-org/matrix-react-sdk#9704)). * Add config setting to disable bulk unverified sessions nag ([\element-hq#9657](matrix-org/matrix-react-sdk#9657)). * Only display bulk unverified sessions nag when current sessions is verified ([\element-hq#9656](matrix-org/matrix-react-sdk#9656)). * Separate labs and betas more clearly ([\element-hq#8969](matrix-org/matrix-react-sdk#8969)). Fixes element-hq#22706. * Show user an error if we fail to create a DM for verification. ([\element-hq#9624](matrix-org/matrix-react-sdk#9624)). * Prevent unnecessary m.direct updates ([\element-hq#9805](matrix-org/matrix-react-sdk#9805)). Fixes element-hq#24059. * Fix checkForPreJoinUISI for thread roots ([\element-hq#9803](matrix-org/matrix-react-sdk#9803)). Fixes element-hq#24054. * Load RTE components only when RTE labs is enabled ([\element-hq#9804](matrix-org/matrix-react-sdk#9804)). * Fix issue where thread panel did not update correctly ([\element-hq#9746](matrix-org/matrix-react-sdk#9746)). Fixes element-hq#23971. * Remove async call to get virtual room from room load ([\element-hq#9743](matrix-org/matrix-react-sdk#9743)). Fixes element-hq#23968. * Check each thread for unread messages. ([\element-hq#9723](matrix-org/matrix-react-sdk#9723)). * Device manage - handle sessions that don't support encryption ([\element-hq#9717](matrix-org/matrix-react-sdk#9717)). Fixes element-hq#23722. * Fix hover state for formatting buttons (Rich text editor) (fix element-hq/issues/23832) ([\element-hq#9715](matrix-org/matrix-react-sdk#9715)). * Don't allow group calls to be unterminated ([\element-hq#9710](matrix-org/matrix-react-sdk#9710)). * Fix replies to emotes not showing as inline ([\element-hq#9707](matrix-org/matrix-react-sdk#9707)). Fixes element-hq#23903. * Update copy of 'Change layout' button to match Element Call ([\element-hq#9703](matrix-org/matrix-react-sdk#9703)). * Fix call splitbrains when switching between rooms ([\element-hq#9692](matrix-org/matrix-react-sdk#9692)). * bugfix: fix an issue where the Notifier would incorrectly fire for non-timeline events ([\element-hq#9664](matrix-org/matrix-react-sdk#9664)). Fixes element-hq#17263. * Fix power selector being wrongly disabled for admins themselves ([\element-hq#9681](matrix-org/matrix-react-sdk#9681)). Fixes element-hq#23882. * Show day counts in call durations ([\element-hq#9641](matrix-org/matrix-react-sdk#9641)).
su-ex
added a commit
to SchildiChat/matrix-react-sdk
that referenced
this issue
Jan 15, 2023
* Prevent unnecessary m.direct updates ([\matrix-org#9805](matrix-org#9805)). Fixes element-hq/element-web#24059. * Fix checkForPreJoinUISI for thread roots ([\matrix-org#9803](matrix-org#9803)). Fixes element-hq/element-web#24054. * Add inline code formatting to rich text editor ([\matrix-org#9720](matrix-org#9720)). * Add emoji handling for plain text mode of the new rich text editor ([\matrix-org#9727](matrix-org#9727)). * Overlay virtual room call events into main timeline ([\matrix-org#9626](matrix-org#9626)). Fixes element-hq/element-web#22929. * Adds a new section under "Room Settings" > "Roles & Permissions" which adds the possibility to multiselect users from this room and grant them more permissions. ([\matrix-org#9596](matrix-org#9596)). Contributed by @GoodGuyMarco. * Add emoji handling for rich text mode ([\matrix-org#9661](matrix-org#9661)). * Add setting to hide bold notifications ([\matrix-org#9705](matrix-org#9705)). * Further password reset flow enhancements ([\matrix-org#9662](matrix-org#9662)). * Snooze the bulk unverified sessions reminder on dismiss ([\matrix-org#9706](matrix-org#9706)). * Honor advanced audio processing settings when recording voice messages ([\matrix-org#9610](matrix-org#9610)). Contributed by @MrAnno. * Improve the visual balance of bubble layout ([\matrix-org#9704](matrix-org#9704)). * Add config setting to disable bulk unverified sessions nag ([\matrix-org#9657](matrix-org#9657)). * Only display bulk unverified sessions nag when current sessions is verified ([\matrix-org#9656](matrix-org#9656)). * Separate labs and betas more clearly ([\matrix-org#8969](matrix-org#8969)). Fixes element-hq/element-web#22706. * Show user an error if we fail to create a DM for verification. ([\matrix-org#9624](matrix-org#9624)). * Fix issue where thread panel did not update correctly ([\matrix-org#9746](matrix-org#9746)). Fixes element-hq/element-web#23971. * Remove async call to get virtual room from room load ([\matrix-org#9743](matrix-org#9743)). Fixes element-hq/element-web#23968. * Check each thread for unread messages. ([\matrix-org#9723](matrix-org#9723)). * Device manage - handle sessions that don't support encryption ([\matrix-org#9717](matrix-org#9717)). Fixes element-hq/element-web#23722. * Fix hover state for formatting buttons (Rich text editor) (fix element-hq/element-web/issues/23832) ([\matrix-org#9715](matrix-org#9715)). * Don't allow group calls to be unterminated ([\matrix-org#9710](matrix-org#9710)). * Fix replies to emotes not showing as inline ([\matrix-org#9707](matrix-org#9707)). Fixes element-hq/element-web#23903. * Update copy of 'Change layout' button to match Element Call ([\matrix-org#9703](matrix-org#9703)). * Fix call splitbrains when switching between rooms ([\matrix-org#9692](matrix-org#9692)). * bugfix: fix an issue where the Notifier would incorrectly fire for non-timeline events ([\matrix-org#9664](matrix-org#9664)). Fixes element-hq/element-web#17263. * Fix power selector being wrongly disabled for admins themselves ([\matrix-org#9681](matrix-org#9681)). Fixes element-hq/element-web#23882. * Show day counts in call durations ([\matrix-org#9641](matrix-org#9641)).
su-ex
added a commit
to SchildiChat/element-desktop
that referenced
this issue
Jan 19, 2023
* Switch threads on for everyone ([\#9879](matrix-org/matrix-react-sdk#9879)). * Make threads use new Unable to Decrypt UI ([\#9876](matrix-org/matrix-react-sdk#9876)). Fixes element-hq/element-web#24060. * Add edit and remove actions to link in RTE ([\#9864](matrix-org/matrix-react-sdk#9864)). * Remove extensible events v1 experimental rendering ([\#9881](matrix-org/matrix-react-sdk#9881)). * Make create poll dialog scale better (PSG-929) ([\#9873](matrix-org/matrix-react-sdk#9873)). Fixes element-hq/element-web#21855. * Change RTE mode icons ([\#9861](matrix-org/matrix-react-sdk#9861)). * Device manager - prune client information events after remote sign out ([\#9874](matrix-org/matrix-react-sdk#9874)). * Check connection before starting broadcast ([\#9857](matrix-org/matrix-react-sdk#9857)). * Enable sent receipt for poll start events (PSG-962) ([\#9870](matrix-org/matrix-react-sdk#9870)). * Change clear notifications to have more readable copy ([\#9867](matrix-org/matrix-react-sdk#9867)). * Combine search results when the query is present in multiple successive messages ([\#9855](matrix-org/matrix-react-sdk#9855)). Fixes element-hq/element-web#3977. Contributed by @grimhilt. * Disable bubbles for broadcasts ([\#9860](matrix-org/matrix-react-sdk#9860)). Fixes element-hq/element-web#24140. * Enable reactions and replies for broadcasts ([\#9856](matrix-org/matrix-react-sdk#9856)). Fixes element-hq/element-web#24042. * Improve switching between rich and plain editing modes ([\#9776](matrix-org/matrix-react-sdk#9776)). * Redesign the picture-in-picture window ([\#9800](matrix-org/matrix-react-sdk#9800)). Fixes element-hq/element-web#23980. * User on-boarding tasks now appear in a static order. ([\#9799](matrix-org/matrix-react-sdk#9799)). Contributed by @GoodGuyMarco. * Device manager - contextual menus ([\#9832](matrix-org/matrix-react-sdk#9832)). * If listening a non-live broadcast and changing the room, the broadcast will be paused ([\#9825](matrix-org/matrix-react-sdk#9825)). Fixes element-hq/element-web#24078. * Consider own broadcasts from other device as a playback ([\#9821](matrix-org/matrix-react-sdk#9821)). Fixes element-hq/element-web#24068. * Add link creation to rich text editor ([\#9775](matrix-org/matrix-react-sdk#9775)). * Add mark as read option in room setting ([\#9798](matrix-org/matrix-react-sdk#9798)). Fixes element-hq/element-web#24053. * Device manager - current device design and copy tweaks ([\#9801](matrix-org/matrix-react-sdk#9801)). * Unify notifications panel event design ([\#9754](matrix-org/matrix-react-sdk#9754)). * Add actions for integration manager to send and read certain events ([\#9740](matrix-org/matrix-react-sdk#9740)). * Device manager - design tweaks ([\#9768](matrix-org/matrix-react-sdk#9768)). * Change room list sorting to activity and unread first by default ([\#9773](matrix-org/matrix-react-sdk#9773)). Fixes element-hq/element-web#24014. * Add a config flag to enable the rust crypto-sdk ([\#9759](matrix-org/matrix-react-sdk#9759)). * Improve decryption error UI by consolidating error messages and providing instructions when possible ([\#9544](matrix-org/matrix-react-sdk#9544)). Contributed by @duxovni. * Honor font settings in Element Call ([\#9751](matrix-org/matrix-react-sdk#9751)). Fixes element-hq/element-web#23661. * Device manager - use deleteAccountData to prune device manager client information events ([\#9734](matrix-org/matrix-react-sdk#9734)). * Display rooms & threads as unread (bold) if threads have unread messages. ([\#9763](matrix-org/matrix-react-sdk#9763)). Fixes element-hq/element-web#23907. * Don't prefer STIXGeneral over the default font ([\#9711](matrix-org/matrix-react-sdk#9711)). Fixes element-hq/element-web#23899. * Use the same avatar colour when creating 1:1 DM rooms ([\#9850](matrix-org/matrix-react-sdk#9850)). Fixes element-hq/element-web#23476. * Fix space lock icon size ([\#9854](matrix-org/matrix-react-sdk#9854)). Fixes element-hq/element-web#24128. * Make calls automatically disconnect if the widget disappears ([\#9862](matrix-org/matrix-react-sdk#9862)). Fixes element-hq/element-web#23664. * Fix emoji in RTE editing ([\#9827](matrix-org/matrix-react-sdk#9827)). * Fix export with attachments on formats txt and json ([\#9851](matrix-org/matrix-react-sdk#9851)). Fixes element-hq/element-web#24130. Contributed by @grimhilt. * Fixed empty `Content-Type` for encrypted uploads ([\#9848](matrix-org/matrix-react-sdk#9848)). Contributed by @K3das. * Fix sign-in instead link on password reset page ([\#9820](matrix-org/matrix-react-sdk#9820)). Fixes element-hq/element-web#24087. * The seekbar now initially shows the current position ([\#9796](matrix-org/matrix-react-sdk#9796)). Fixes element-hq/element-web#24051. * Fix: Editing a poll will silently change it to a closed poll ([\#9809](matrix-org/matrix-react-sdk#9809)). Fixes element-hq/element-web#23176. * Make call tiles look less broken in the right panel ([\#9808](matrix-org/matrix-react-sdk#9808)). Fixes element-hq/element-web#23716. * Prevent unnecessary m.direct updates ([\#9805](matrix-org/matrix-react-sdk#9805)). Fixes element-hq/element-web#24059. * Fix checkForPreJoinUISI for thread roots ([\#9803](matrix-org/matrix-react-sdk#9803)). Fixes element-hq/element-web#24054. * Snap in PiP widget when content changed ([\#9797](matrix-org/matrix-react-sdk#9797)). Fixes element-hq/element-web#24050. * Load RTE components only when RTE labs is enabled ([\#9804](matrix-org/matrix-react-sdk#9804)). * Ensure that events are correctly updated when they are edited. ([\#9789](matrix-org/matrix-react-sdk#9789)). * When stopping a broadcast also stop the playback ([\#9795](matrix-org/matrix-react-sdk#9795)). Fixes element-hq/element-web#24052. * Prevent to start two broadcasts at the same time ([\#9744](matrix-org/matrix-react-sdk#9744)). Fixes element-hq/element-web#23973. * Correctly handle limited sync responses by resetting the thread timeline ([\#3056](matrix-org/matrix-js-sdk#3056)). Fixes element-hq/element-web#23952. * Fix failure to start in firefox private browser ([\#3058](matrix-org/matrix-js-sdk#3058)). Fixes element-hq/element-web#24216.
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Steps to reproduce
Outcome
What did you expect?
Can see the timeline
What happened instead?
Cannot see the timeline. White / blank space only
Operating system
Ubuntu 22.04.1 LTS
Application version
Element Nightly version: 2022121801 Olm version: 3.2.12
How did you install the app?
official deb
Homeserver
No response
Will you send logs?
Yes
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