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I have searched for similar issues in both open and closed tickets and cannot find a duplicate.
The issue still exists against the latest stable version of Elementor.
Description
There was stated that the issue was resolved in release 2.5 at this post. The animation on mobile still shows. Looking on Android smartphone.
Steps to reproduce
I use these settings
Isolating the problem
This bug happens with only Elementor plugin active (and Elementor Pro).
This bug happens with a default WordPress theme active.
I can reproduce this bug consistently using the steps above.
Environment
System Info
```
== Server Environment ==
Operating System: Linux
Software: Apache/2.4.10 (Unix)
MySQL version: (LTD BeGet) v5.7.21-20
PHP Version: 7.2.5
PHP Max Input Vars: 5000
PHP Max Post Size: 1047527424
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected
== WordPress Environment ==
Version: 5.1
Site URL: http://test.wplovers.pw
Home URL: http://test.wplovers.pw
WP Multisite: No
Max Upload Size: 999 MB
Memory limit: 268435456
Permalink Structure: /%category%/%postname%/
Language: ru-RU
Timezone: 6
Debug Mode: Inactive
== Theme ==
Name: Twenty Seventeen
Version: 2.1
Author: the WordPress team
Child Theme: No
== User ==
Role: administrator
WP Profile lang: ru_RU
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.109 YaBrowser/19.3.0.2489 Yowser/2.5 Safari/537.36
== Active Plugins ==
Elementor
Version: 2.5.3
Author: Elementor.com
Elementor Pro
Version: 2.4.5
Author: Elementor.com
== Log ==
:
Log: showing 19 of 192019-01-21 13:05:04 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.4.1',
'to' => '2.4.2',
)]
2019-01-21 13:17:35 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor Pro',
'from' => '2.3.1',
'to' => '2.4.0-beta4',
)]
2019-01-21 20:10:42 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.4.2',
'to' => '2.4.3',
)]
2019-01-21 20:10:43 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.4.2',
'to' => '2.4.3',
)]
2019-01-21 20:11:26 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor Pro',
'from' => '2.4.0-beta4',
'to' => '2.4.0',
)]
2019-01-25 22:03:21 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.4.3',
'to' => '2.4.4',
)]
2019-01-25 22:05:22 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor Pro',
'from' => '2.4.0',
'to' => '2.4.2',
)]
2019-02-01 15:36:13 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.4.4',
'to' => '2.4.5',
)]
2019-02-01 15:36:52 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor Pro',
'from' => '2.4.2',
'to' => '2.4.3',
)]
2019-02-13 18:01:52 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.4.5',
'to' => '2.4.6',
)]
2019-02-13 18:02:10 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor Pro',
'from' => '2.4.3',
'to' => '2.4.4',
)]
2019-02-19 01:25:49 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.4.6',
'to' => '2.4.7',
)]
2019-02-19 01:25:49 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor Pro',
'from' => '2.4.4',
'to' => '2.4.5',
)]
2019-02-21 11:55:48 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.4.7',
'to' => '2.5.0-beta1',
)]
2019-02-22 02:53:18 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.5.0-beta1',
'to' => '2.5.0-beta2',
)]
2019-02-26 20:56:35 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.5.0-beta2',
'to' => '2.5.0-beta3',
)]
2019-03-04 19:57:48 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.5.0-beta3',
'to' => '2.5.0',
)]
2019-03-05 00:27:31 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.5.0',
'to' => '2.5.1',
)]
2019-03-07 15:41:26 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.5.1',
'to' => '2.5.3',
)]
JS: showing 4 of 4JS: 2019-01-25 16:13:58 [error X 3][http://test.wplovers.pw/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.4.4:2:6883] Cannot read property 'select2' of undefined
JS: 2019-01-28 20:30:38 [error X 1][http://test.wplovers.pw/wp-admin/js/editor.min.js?ver=5.0.3:1:694] Cannot read property 'style' of undefined
JS: 2019-01-28 20:30:38 [error X 1][http://test.wplovers.pw/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.4.4:2:209315] Cannot read property 'on' of null
JS: 2019-02-21 06:01:57 [error X 13][http://test.wplovers.pw/wp-content/plugins/elementor/assets/lib/nouislider/nouislider.min.js?ver=13.0.0:2:22846] noUiSlider (13.0.0): Slider was already initialized.
I have the same issue. I am using animation on a Popup and the animation doesn't load for ages (on mobile) which makes things look broken, and although like you it shows no animation on Tablet and Mobile, it definitely still happens. Hopefully a fix out there!
shilo-ey
added
the
status/has-pr
Indicates that an Issue, or Discussion has a companion Pull Request awaiting to be merged.
label
Mar 7, 2019
+1 need add function NONE when select mobile or tablet
shilo-ey
added
status/merged
Indicates when a Pull Request has been merged to a Release.
and removed
status/has-pr
Indicates that an Issue, or Discussion has a companion Pull Request awaiting to be merged.
labels
Mar 10, 2019
Prerequisites
Description
There was stated that the issue was resolved in release 2.5 at this post. The animation on mobile still shows. Looking on Android smartphone.
Steps to reproduce
I use these settings
Isolating the problem
Environment
System Info
```== Server Environment ==
Operating System: Linux
Software: Apache/2.4.10 (Unix)
MySQL version: (LTD BeGet) v5.7.21-20
PHP Version: 7.2.5
PHP Max Input Vars: 5000
PHP Max Post Size: 1047527424
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected
== WordPress Environment ==
Version: 5.1
Site URL: http://test.wplovers.pw
Home URL: http://test.wplovers.pw
WP Multisite: No
Max Upload Size: 999 MB
Memory limit: 268435456
Permalink Structure: /%category%/%postname%/
Language: ru-RU
Timezone: 6
Debug Mode: Inactive
== Theme ==
Name: Twenty Seventeen
Version: 2.1
Author: the WordPress team
Child Theme: No
== User ==
Role: administrator
WP Profile lang: ru_RU
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.109 YaBrowser/19.3.0.2489 Yowser/2.5 Safari/537.36
== Active Plugins ==
Elementor
Version: 2.5.3
Author: Elementor.com
== Log ==
:
Log: showing 19 of 192019-01-21 13:05:04 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.4.1',
'to' => '2.4.2',
)]
2019-01-21 13:17:35 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor Pro',
'from' => '2.3.1',
'to' => '2.4.0-beta4',
)]
2019-01-21 20:10:42 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.4.2',
'to' => '2.4.3',
)]
2019-01-21 20:10:43 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.4.2',
'to' => '2.4.3',
)]
2019-01-21 20:11:26 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor Pro',
'from' => '2.4.0-beta4',
'to' => '2.4.0',
)]
2019-01-25 22:03:21 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.4.3',
'to' => '2.4.4',
)]
2019-01-25 22:05:22 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor Pro',
'from' => '2.4.0',
'to' => '2.4.2',
)]
2019-02-01 15:36:13 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.4.4',
'to' => '2.4.5',
)]
2019-02-01 15:36:52 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor Pro',
'from' => '2.4.2',
'to' => '2.4.3',
)]
2019-02-13 18:01:52 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.4.5',
'to' => '2.4.6',
)]
2019-02-13 18:02:10 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor Pro',
'from' => '2.4.3',
'to' => '2.4.4',
)]
2019-02-19 01:25:49 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.4.6',
'to' => '2.4.7',
)]
2019-02-19 01:25:49 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor Pro',
'from' => '2.4.4',
'to' => '2.4.5',
)]
2019-02-21 11:55:48 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.4.7',
'to' => '2.5.0-beta1',
)]
2019-02-22 02:53:18 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.5.0-beta1',
'to' => '2.5.0-beta2',
)]
2019-02-26 20:56:35 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.5.0-beta2',
'to' => '2.5.0-beta3',
)]
2019-03-04 19:57:48 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.5.0-beta3',
'to' => '2.5.0',
)]
2019-03-05 00:27:31 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.5.0',
'to' => '2.5.1',
)]
2019-03-07 15:41:26 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.5.1',
'to' => '2.5.3',
)]
JS: showing 4 of 4JS: 2019-01-25 16:13:58 [error X 3][http://test.wplovers.pw/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.4.4:2:6883] Cannot read property 'select2' of undefined
JS: 2019-01-28 20:30:38 [error X 1][http://test.wplovers.pw/wp-admin/js/editor.min.js?ver=5.0.3:1:694] Cannot read property 'style' of undefined
JS: 2019-01-28 20:30:38 [error X 1][http://test.wplovers.pw/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.4.4:2:209315] Cannot read property 'on' of null
JS: 2019-02-21 06:01:57 [error X 13][http://test.wplovers.pw/wp-content/plugins/elementor/assets/lib/nouislider/nouislider.min.js?ver=13.0.0:2:22846] noUiSlider (13.0.0): Slider was already initialized.
PHP: showing 4 of 4PHP: 2019-01-29 02:27:12 [notice X 65][/home/a/alexpa4p/test.wplovers.pw/public_html/wp-content/plugins/elementor/core/files/css/base.php::703] Undefined index: _id [array (
'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2019-02-13 18:13:02 [error X 1][/home/a/alexpa4p/test.wplovers.pw/public_html/wp-content/plugins/elementor/includes/editor.php::711] Allowed memory size of 268435456 bytes exhausted (tried to allocate 58195968 bytes) [array (
'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2019-02-26 23:14:19 [error X 2][/home/a/alexpa4p/test.wplovers.pw/public_html/wp-content/plugins/elementor/includes/editor.php::711] Allowed memory size of 268435456 bytes exhausted (tried to allocate 59801600 bytes) [array (
'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2019-02-27 22:57:26 [error X 2][/home/a/alexpa4p/test.wplovers.pw/public_html/wp-content/plugins/elementor/includes/editor.php::711] Allowed memory size of 268435456 bytes exhausted (tried to allocate 59813888 bytes) [array (
'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
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