/
class.report.php
1019 lines (941 loc) · 41 KB
/
class.report.php
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<?php
/* vim: set expandtab tabstop=4 shiftwidth=4 encoding=utf-8: */
// +----------------------------------------------------------------------+
// | Eventum - Issue Tracking System |
// +----------------------------------------------------------------------+
// | Copyright (c) 2003 - 2008 MySQL AB |
// | Copyright (c) 2008 - 2010 Sun Microsystem Inc. |
// | Copyright (c) 2011 - 2013 Eventum Team. |
// | |
// | This program is free software; you can redistribute it and/or modify |
// | it under the terms of the GNU General Public License as published by |
// | the Free Software Foundation; either version 2 of the License, or |
// | (at your option) any later version. |
// | |
// | This program is distributed in the hope that it will be useful, |
// | but WITHOUT ANY WARRANTY; without even the implied warranty of |
// | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
// | GNU General Public License for more details. |
// | |
// | You should have received a copy of the GNU General Public License |
// | along with this program; if not, write to: |
// | |
// | Free Software Foundation, Inc. |
// | 59 Temple Place - Suite 330 |
// | Boston, MA 02111-1307, USA. |
// +----------------------------------------------------------------------+
// | Authors: João Prado Maia <jpm@mysql.com> |
// +----------------------------------------------------------------------+
require_once 'Math/Stats.php';
require_once 'Date.php';
/**
* Class to handle the business logic related to all aspects of the
* reporting system.
*
* @version 1.0
* @author João Prado Maia <jpm@mysql.com>
*/
class Report
{
/**
* Method used to get all open issues and group them by user.
*
* @param integer $prj_id The project ID
* @param $users
* @param $status
* @param $before_date
* @param $after_date
* @param $sort_order
* @return array The list of issues
*/
public function getStalledIssuesByUser($prj_id, $users, $status, $before_date, $after_date, $sort_order)
{
$prj_id = Misc::escapeInteger($prj_id);
$ts = Date_Helper::getCurrentUnixTimestampGMT();
$before_ts = strtotime($before_date);
$after_ts = strtotime($after_date);
// split groups out of users array
$groups = array();
if (count($users) > 0) {
foreach ($users as $key => $value) {
if (substr($value, 0, 3) == 'grp') {
$groups[] = substr($value, 4);
unset($users[$key]);
}
}
}
$stmt = "SELECT
usr_full_name,
iss_id,
iss_summary,
sta_title,
iss_sta_id,
iss_created_date,
iss_updated_date,
iss_last_response_date,
sta_color,
iss_private
FROM
(
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue,
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue_user,
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "user
)
LEFT JOIN
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "status
ON
iss_sta_id=sta_id
WHERE
sta_is_closed=0 AND
iss_prj_id=$prj_id AND
iss_id=isu_iss_id AND
isu_usr_id=usr_id AND
UNIX_TIMESTAMP(iss_last_response_date) < $before_ts AND
UNIX_TIMESTAMP(iss_last_response_date) > $after_ts";
if (count($users) > 0) {
$stmt .= " AND\nisu_usr_id IN(" . join(', ', Misc::escapeInteger($users)) . ")";
}
if (count($groups) > 0) {
$stmt .= " AND\nusr_grp_id IN(" . join(', ', Misc::escapeInteger($groups)) . ")";
}
if (count($status) > 0) {
$stmt .= " AND\niss_sta_id IN(" . join(', ', Misc::escapeInteger($status)) . ")";
}
$stmt .= "
ORDER BY
usr_full_name,
iss_last_response_date " . Misc::escapeString($sort_order);
$res = DB_Helper::getInstance()->getAll($stmt, DB_FETCHMODE_ASSOC);
if (PEAR::isError($res)) {
Error_Handler::logError(array($res->getMessage(), $res->getDebugInfo()), __FILE__, __LINE__);
return "";
} else {
Time_Tracking::getTimeSpentByIssues($res);
$issues = array();
for ($i = 0; $i < count($res); $i++) {
if (empty($res[$i]['iss_updated_date'])) {
$res[$i]['iss_updated_date'] = $res[$i]['iss_created_date'];
}
if (empty($res[$i]['iss_last_response_date'])) {
$res[$i]['iss_last_response_date'] = $res[$i]['iss_created_date'];
}
$issues[$res[$i]['usr_full_name']][$res[$i]['iss_id']] = array(
'iss_summary' => $res[$i]['iss_summary'],
'sta_title' => $res[$i]['sta_title'],
'iss_created_date' => Date_Helper::getFormattedDate($res[$i]['iss_created_date']),
'iss_last_response_date' => Date_Helper::getFormattedDate($res[$i]['iss_last_response_date']),
'time_spent' => Misc::getFormattedTime($res[$i]['time_spent']),
'status_color' => $res[$i]['sta_color'],
'last_update' => Date_Helper::getFormattedDateDiff($ts, Date_Helper::getUnixTimestamp($res[$i]['iss_updated_date'], Date_Helper::getDefaultTimezone())),
'last_email_response' => Date_Helper::getFormattedDateDiff($ts, Date_Helper::getUnixTimestamp($res[$i]['iss_last_response_date'], Date_Helper::getDefaultTimezone()))
);
}
return $issues;
}
}
/**
* Method used to get all open issues and group them by assignee or reporter.
*
* @param integer $prj_id The project ID
* @param integer $cutoff_days The number of days to use as a cutoff period
* @param bool $group_by_reporter
* @return array The list of issues
*/
public static function getOpenIssuesByUser($prj_id, $cutoff_days, $group_by_reporter = false)
{
$prj_id = Misc::escapeInteger($prj_id);
$cutoff_days = Misc::escapeInteger($cutoff_days);
$ts = Date_Helper::getCurrentUnixTimestampGMT();
$ts_diff = $cutoff_days * Date_Helper::DAY;
$stmt = "SELECT
assignee.usr_full_name as assignee_name,
reporter.usr_full_name as reporter_name,
iss_id,
iss_summary,
sta_title,
iss_sta_id,
iss_created_date,
iss_updated_date,
iss_last_response_date,
sta_color
FROM
(
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue,
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue_user,
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "user as assignee,
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "user as reporter
)
LEFT JOIN
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "status
ON
iss_sta_id=sta_id
WHERE
sta_is_closed=0 AND
iss_prj_id=$prj_id AND
iss_id=isu_iss_id AND
isu_usr_id=assignee.usr_id AND
iss_usr_id=reporter.usr_id AND
UNIX_TIMESTAMP(iss_created_date) < (UNIX_TIMESTAMP() - $ts_diff)
ORDER BY\n";
if ($group_by_reporter) {
$stmt .= "reporter.usr_full_name";
} else {
$stmt .= "assignee.usr_full_name";
}
$res = DB_Helper::getInstance()->getAll($stmt, DB_FETCHMODE_ASSOC);
if (PEAR::isError($res)) {
print_r($res);
Error_Handler::logError(array($res->getMessage(), $res->getDebugInfo()), __FILE__, __LINE__);
return "";
} else {
Time_Tracking::getTimeSpentByIssues($res);
$issues = array();
for ($i = 0; $i < count($res); $i++) {
if (empty($res[$i]['iss_updated_date'])) {
$res[$i]['iss_updated_date'] = $res[$i]['iss_created_date'];
}
if (empty($res[$i]['iss_last_response_date'])) {
$res[$i]['iss_last_response_date'] = $res[$i]['iss_created_date'];
}
if ($group_by_reporter) {
$name = $res[$i]['reporter_name'];
} else {
$name = $res[$i]['assignee_name'];
}
$issues[$name][$res[$i]['iss_id']] = array(
'iss_summary' => $res[$i]['iss_summary'],
'sta_title' => $res[$i]['sta_title'],
'iss_created_date' => Date_Helper::getFormattedDate($res[$i]['iss_created_date']),
'time_spent' => Misc::getFormattedTime($res[$i]['time_spent']),
'status_color' => $res[$i]['sta_color'],
'last_update' => Date_Helper::getFormattedDateDiff($ts, Date_Helper::getUnixTimestamp($res[$i]['iss_updated_date'], Date_Helper::getDefaultTimezone())),
'last_email_response' => Date_Helper::getFormattedDateDiff($ts, Date_Helper::getUnixTimestamp($res[$i]['iss_last_response_date'], Date_Helper::getDefaultTimezone()))
);
}
return $issues;
}
}
/**
* Method used to get the list of issues in a project, and group
* them by the assignee.
*
* @param integer $prj_id The project ID
* @return array The list of issues
*/
public function getIssuesByUser($prj_id)
{
$stmt = "SELECT
usr_full_name,
iss_id,
iss_summary,
sta_title,
iss_sta_id,
iss_created_date,
sta_color
FROM
(
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue,
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue_user,
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "user
)
LEFT JOIN
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "status
ON
iss_sta_id=sta_id
WHERE
iss_prj_id=" . Misc::escapeInteger($prj_id) . " AND
iss_id=isu_iss_id AND
isu_usr_id=usr_id
ORDER BY
usr_full_name";
$res = DB_Helper::getInstance()->getAll($stmt, DB_FETCHMODE_ASSOC);
if (PEAR::isError($res)) {
Error_Handler::logError(array($res->getMessage(), $res->getDebugInfo()), __FILE__, __LINE__);
return "";
} else {
Time_Tracking::getTimeSpentByIssues($res);
$issues = array();
for ($i = 0; $i < count($res); $i++) {
$issues[$res[$i]['usr_full_name']][$res[$i]['iss_id']] = array(
'iss_summary' => $res[$i]['iss_summary'],
'sta_title' => $res[$i]['sta_title'],
'iss_created_date' => Date_Helper::getFormattedDate($res[$i]['iss_created_date']),
'time_spent' => Misc::getFormattedTime($res[$i]['time_spent']),
'status_color' => $res[$i]['sta_color']
);
}
return $issues;
}
}
/**
* Returns the data used by the weekly report.
*
* @param string $usr_id The ID of the user this report is for.
* @param string The start date of this report.
* @param string The end date of this report.
* @param boolean If closed issues should be separated from other issues.
* @param boolean If issue status changes should be ignored in report.
* @param boolean $separate_not_assigned_to_user Separate Issues Not Assigned to User
* @return array An array of data containing all the elements of the weekly report.
*/
public function getWeeklyReport($usr_id, $start, $end, $separate_closed = false, $ignore_statuses = false, $separate_not_assigned_to_user = false)
{
$usr_id = Misc::escapeInteger($usr_id);
// figure out timezone
$user_prefs = Prefs::get($usr_id);
$tz = @$user_prefs["timezone"];
$start_dt = new Date();
$end_dt = new Date();
// set timezone to that of user.
$start_dt->setTZById($tz);
$end_dt->setTZById($tz);
// set the dates in the users time zone
$start_dt->setDate($start . " 00:00:00");
$end_dt->setDate($end . " 23:59:59");
// convert time to GMT
$start_dt->toUTC();
$end_dt->toUTC();
$start_ts = $start_dt->getDate();
$end_ts = $end_dt->getDate();
$time_tracking = Time_Tracking::getSummaryByUser($usr_id, $start_ts, $end_ts);
// replace spaces in index with _ and calculate total time
$total_time = 0;
foreach ($time_tracking as $category => $data) {
unset($time_tracking[$category]);
$time_tracking[str_replace(" ", "_", $category)] = $data;
$total_time += $data["total_time"];
}
// get count of issues assigned in week of report.
$stmt = "SELECT
COUNT(*)
FROM
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue,
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue_user,
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "status
WHERE
iss_id = isu_iss_id AND
iss_sta_id = sta_id AND
isu_usr_id = $usr_id AND
iss_prj_id = " . Auth::getCurrentProject() . " AND
isu_assigned_date BETWEEN '$start_ts' AND '$end_ts'";
$newly_assigned = DB_Helper::getInstance()->getOne($stmt);
if (PEAR::isError($newly_assigned)) {
Error_Handler::logError(array($newly_assigned->getMessage(), $newly_assigned->getDebugInfo()), __FILE__, __LINE__);
}
$email_count = array(
"associated" => Support::getSentEmailCountByUser($usr_id, $start_ts, $end_ts, true),
"other" => Support::getSentEmailCountByUser($usr_id, $start_ts, $end_ts, false)
);
$htt_exclude = array();
if ($ignore_statuses) {
$htt_exclude[] = 'status_changed';
$htt_exclude[] = 'status_auto_changed';
$htt_exclude[] = 'remote_status_change';
}
$data = array(
"start" => str_replace('-', '.', $start),
"end" => str_replace('-', '.', $end),
"user" => User::getDetails($usr_id),
"group_name"=> Group::getName(User::getGroupID($usr_id)),
"issues" => History::getTouchedIssuesByUser($usr_id, $start_ts, $end_ts, $separate_closed, $htt_exclude, $separate_not_assigned_to_user),
"status_counts" => History::getTouchedIssueCountByStatus($usr_id, $start_ts, $end_ts),
"new_assigned_count" => $newly_assigned,
"time_tracking" => $time_tracking,
"email_count" => $email_count,
"phone_count" => Phone_Support::getCountByUser($usr_id, $start_ts, $end_ts),
"note_count" => Note::getCountByUser($usr_id, $start_ts, $end_ts),
"total_time" => Misc::getFormattedTime($total_time, false)
);
return $data;
}
/**
* Returns data used by the workload by time period report.
*
* @param string $timezone Timezone to display time in in addition to GMT
* @param boolean $graph If the data should be formatted for use in a graph. Default false
* @return array An array of data.
*/
public function getWorkloadByTimePeriod($timezone, $graph = false)
{
$stmt = "SELECT
count(*) as events,
hour(his_created_date) AS time_period,
if (pru_role > 3, 'developer', 'customer') as performer,
SUM(if (pru_role > 3, 1, 0)) as dev_events,
SUM(if (pru_role > 3, 0, 1)) as cust_events
FROM
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue_history,
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "user,
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "project_user
WHERE
his_usr_id = usr_id AND
usr_id = pru_usr_id AND
pru_prj_id = " . Auth::getCurrentProject() . "
GROUP BY
time_period, performer
ORDER BY
time_period";
$res = DB_Helper::getInstance()->getAll($stmt, DB_FETCHMODE_ASSOC);
if (PEAR::isError($res)) {
Error_Handler::logError(array($res->getMessage(), $res->getDebugInfo()), __FILE__, __LINE__);
return array();
}
// get total number of developer and customer events
$event_count = array(
"developer" => 0,
"customer" => 0
);
foreach ($res as $row) {
$event_count["developer"] += $row["dev_events"];
$event_count["customer"] += $row["cust_events"];
}
$data = array();
$sort_values = array();
for ($i = 0; $i < 24; $i++) {
// convert to the users time zone
$dt = new Date(mktime($i,0,0));
$gmt_time = $dt->format('%H:%M');
$dt->convertTZbyID($timezone);
if ($graph) {
$data["developer"][$dt->format('%H')] = "";
$data["customer"][$dt->format('%H')] = "";
} else {
$data[$i]["display_time_gmt"] = $gmt_time;
$data[$i]["display_time_user"] = $dt->format('%H:%M');
}
// loop through results, assigning appropriate results to data array
foreach ($res as $index => $row) {
if ($row["time_period"] == $i) {
$sort_values[$row["performer"]][$i] = $row["events"];
if ($graph) {
$data[$row["performer"]][$dt->format('%H')] = (($row["events"] / $event_count[$row["performer"]]) * 100);
} else {
$data[$i][$row["performer"]]["count"] = $row["events"];
$data[$i][$row["performer"]]["percentage"] = (($row["events"] / $event_count[$row["performer"]]) * 100);
}
unset($res[$index]);
}
}
}
if (!$graph) {
// get the highest action times
foreach ($sort_values as $performer => $values) {
arsort($values);
reset($values);
$data[key($values)][$performer]["rank"] = 1;
}
}
return $data;
}
/**
* Returns data on when support emails are sent/received.
*
* @param string $timezone Timezone to display time in in addition to GMT
* @param boolean $graph If the data should be formatted for use in a graph. Default false
* @return array An array of data.
*/
public function getEmailWorkloadByTimePeriod($timezone, $graph = false)
{
// get total counts
$stmt = "SELECT
hour(sup_date) AS time_period,
count(*) as events
FROM
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "support_email
GROUP BY
time_period";
$total = DB_Helper::getInstance()->getAssoc($stmt);
if (PEAR::isError($total)) {
Error_Handler::logError(array($total->getMessage(), $total->getDebugInfo()), __FILE__, __LINE__);
return array();
}
// get all developer email addresses
$users = User::getActiveAssocList(Auth::getCurrentProject(), User::getRoleID("customer"));
$emails = array();
foreach ($users as $usr_id => $usr_full_name) {
$emails[] = Misc::escapeString(User::getFromHeader($usr_id));
}
// get number of support emails from developers
$stmt = "SELECT
hour(sup_date) AS time_period,
count(*) as events
FROM
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "support_email
WHERE
sup_from IN('" . join("','", $emails) . "')
GROUP BY
time_period";
$dev_stats = DB_Helper::getInstance()->getAssoc($stmt);
if (PEAR::isError($dev_stats)) {
Error_Handler::logError(array($dev_stats->getMessage(), $dev_stats->getDebugInfo()), __FILE__, __LINE__);
return array();
}
// get total number of developer and customer events and build cust_stats array
$dev_count = 0;
$cust_count = 0;
$cust_stats = array();
for ($i = 0; $i < 24; $i++) {
if (empty($dev_stats[$i])) {
$dev_stats[$i] = 0;
}
$cust_stats[$i] = (@$total[$i] - @$dev_stats[$i]);
$cust_count += (@$total[$i] - @$dev_stats[$i]);
$dev_count += @$dev_stats[$i];
}
$data = array();
$sort_values = array();
for ($i = 0; $i < 24; $i++) {
// convert to the users time zone
$dt = new Date(mktime($i,0,0));
$gmt_time = $dt->format('%H:%M');
$dt->convertTZbyID($timezone);
if ($graph) {
$data["developer"][$dt->format('%H')] = "";
$data["customer"][$dt->format('%H')] = "";
} else {
$data[$i]["display_time_gmt"] = $gmt_time;
$data[$i]["display_time_user"] = $dt->format('%H:%M');
}
// use later to find highest value
$sort_values["developer"][$i] = $dev_stats[$i];
$sort_values["customer"][$i] = $cust_stats[$i];
if ($graph) {
if ($dev_count == 0) {
$data["developer"][$dt->format('%H')] = 0;
} else {
$data["developer"][$dt->format('%H')] = (($dev_stats[$i] / $dev_count) * 100);
}
if ($cust_count == 0) {
$data["customer"][$dt->format('%H')] = 0;
} else {
$data["customer"][$dt->format('%H')] = (($cust_stats[$i] / $cust_count) * 100);
}
} else {
$data[$i]["developer"]["count"] = $dev_stats[$i];
if ($dev_count == 0) {
$data[$i]["developer"]["percentage"] = 0;
} else {
$data[$i]["developer"]["percentage"] = (($dev_stats[$i] / $dev_count) * 100);
}
$data[$i]["customer"]["count"] = $cust_stats[$i];
if ($cust_count == 0) {
$data[$i]["customer"]["percentage"] = 0;
} else {
$data[$i]["customer"]["percentage"] = (($cust_stats[$i] / $cust_count) * 100);
}
}
}
if (!$graph) {
// get the highest action times
foreach ($sort_values as $performer => $values) {
arsort($values);
reset($values);
$data[key($values)][$performer]["rank"] = 1;
}
}
return $data;
}
/**
* Returns data for the custom fields report, based on the field and options passed in.
*
* @param integer $fld_id The id of the custom field.
* @param array $cfo_ids An array of option ids.
* @param string $group_by How the data should be grouped.
* @param string $start_date
* @param string $end_date
* @param boolean $list If the values should be listed out instead of just counted.
* @param string $interval The interval values should be grouped over time, empty (none) by default.
* @param integer $assignee The assignee the issue should belong to.
* @return array An array of data.
*/
public function getCustomFieldReport($fld_id, $cfo_ids, $group_by = "issue", $start_date = false, $end_date = false, $list = false, $interval = '', $assignee = false)
{
$prj_id = Auth::getCurrentProject();
$fld_id = Misc::escapeInteger($fld_id);
$cfo_ids = Misc::escapeInteger($cfo_ids);
// get field values
$options = Custom_Field::getOptions($fld_id, $cfo_ids);
if ($group_by == "customer") {
$group_by_field = "iss_customer_id";
} else {
$group_by_field = "iss_id";
}
if ($assignee == -1) {
$assignee = false;
}
$label_field = '';
$interval_group_by_field = '';
switch ($interval) {
case "day":
$label_field = "CONCAT(YEAR(iss_created_date), '-', MONTH(iss_created_date), '-', DAY(iss_created_date))";
$interval_group_by_field = "CONCAT(YEAR(iss_created_date), MONTH(iss_created_date), DAY(iss_created_date))";
break;
case "week":
$label_field = "CONCAT(YEAR(iss_created_date), '/', WEEK(iss_created_date))";
$interval_group_by_field = "WEEK(iss_created_date)";
break;
case "month":
$label_field = "CONCAT(YEAR(iss_created_date), '/', MONTH(iss_created_date))";
$interval_group_by_field = "MONTH(iss_created_date)";
break;
case "year":
$label_field = "YEAR(iss_created_date)";
$interval_group_by_field = "YEAR(iss_created_date)";
break;
}
if ($list == true) {
$sql = "SELECT
DISTINCT($group_by_field),
iss_id,
iss_summary,
iss_customer_id,
count(DISTINCT(iss_id)) as row_count,
iss_private,
fld_id";
if ($label_field != '') {
$sql .= ",
$label_field as interval_label";
}
$sql .= "
FROM
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "custom_field,";
if (count($options) > 0) {
$sql .= "
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "custom_field_option,";
}
$sql .= "
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue_custom_field,
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue,
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue_user
WHERE
fld_id = icf_fld_id AND";
if (count($options) > 0) {
$sql .=
" cfo_id = icf_value AND";
}
$sql .= "
icf_iss_id = iss_id AND
isu_iss_id = iss_id AND
icf_fld_id = $fld_id";
if (count($options) > 0) {
$sql .= " AND
cfo_id IN('" . join("','", Misc::escapeString(array_keys($options))) . "')";
}
if (($start_date != false) && ($end_date != false)) {
$sql .= " AND\niss_created_date BETWEEN '" . Misc::escapeString($start_date) . "' AND '" . Misc::escapeString($end_date) . "'";
}
if ($assignee != false) {
$sql .= " AND\nisu_usr_id = " . Misc::escapeInteger($assignee);
}
$sql .= "
GROUP BY
$group_by_field
ORDER BY";
if ($label_field != '') {
$sql .= "
$label_field DESC,";
}
$sql .= "
row_count DESC";
$res = DB_Helper::getInstance()->getAll($sql, DB_FETCHMODE_ASSOC);
if (PEAR::isError($res)) {
Error_Handler::logError(array($res->getMessage(), $res->getDebugInfo()), __FILE__, __LINE__);
return array();
}
if (CRM::hasCustomerIntegration($prj_id)) {
$crm = CRM::getInstance($prj_id);
$crm->processListIssuesResult($res);
if ($group_by == "issue") {
usort($res, create_function('$a,$b', 'if ($a["customer_title"] < $b["customer_title"]) {
return -1;
} elseif ($a["customer_title"] > $b["customer_title"]) {
return 1;
} else {
return 0;
}'));
}
}
for ($i = 0; $i < count($res); $i++) {
$res[$i]['field_value'] = Custom_Field::getDisplayValue($res[$i]['iss_id'], $res[$i]['fld_id']);
}
return $res;
}
$data = array();
foreach ($options as $cfo_id => $value) {
$stmt = "SELECT";
if ($label_field != '') {
$stmt .= "
$label_field as label,";
}
$stmt .= "
COUNT(DISTINCT $group_by_field)
FROM
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue_custom_field,
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue,
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue_user
WHERE
icf_iss_id = iss_id AND
isu_iss_id = iss_id AND
icf_fld_id = $fld_id AND
icf_value = '$cfo_id'";
if (($start_date != false) && ($end_date != false)) {
$stmt .= " AND\niss_created_date BETWEEN '" . Misc::escapeString($start_date) . "' AND '" . Misc::escapeString($end_date) . "'";
}
if ($assignee != false) {
$sql .= " AND\nisu_usr_id = " . Misc::escapeInteger($assignee);
}
if ($interval_group_by_field != '') {
$stmt .= "
GROUP BY
$interval_group_by_field
ORDER BY
$label_field ASC";
$res = DB_Helper::getInstance()->getAssoc($stmt);
} else {
$res = DB_Helper::getInstance()->getOne($stmt);
}
if (PEAR::isError($res)) {
Error_Handler::logError(array($res->getMessage(), $res->getDebugInfo()), __FILE__, __LINE__);
return array();
}
$data[$value] = $res;
}
// include count of all other values (used in pie chart)
$stmt = "SELECT
COUNT(DISTINCT $group_by_field)
FROM
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "custom_field_option,
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue_custom_field,
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue
WHERE
cfo_id = icf_value AND
icf_iss_id = iss_id AND
icf_fld_id = $fld_id AND
cfo_id NOT IN(" . join(",", $cfo_ids) . ")";
$res = DB_Helper::getInstance()->getOne($stmt);
if (PEAR::isError($res)) {
Error_Handler::logError(array($res->getMessage(), $res->getDebugInfo()), __FILE__, __LINE__);
return array();
}
$data["All Others"] = $res;
return $data;
}
/**
* Returns data for the custom fields weekly report, based on the field and options passed in.
*
* @param integer $fld_id The id of the custom field.
* @param array $cfo_ids An array of option ids.
* @param string $start_date
* @param string $end_date
* @param boolean $per_user Show time spent per user
* @return array An array of data.
*/
public function getCustomFieldWeeklyReport($fld_id, $cfo_ids, $start_date, $end_date, $per_user = false)
{
$fld_id = Misc::escapeInteger($fld_id);
$cfo_ids = Misc::escapeInteger($cfo_ids);
// get field values
$options = Custom_Field::getOptions($fld_id, $cfo_ids);
$sql = "SELECT
iss_id,
SUM(ttr_time_spent) ttr_time_spent_sum,
iss_summary,
iss_customer_id,
iss_private
";
if ($per_user) {
$sql .= ', usr_full_name ';
}
$sql .= "
FROM
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "time_tracking,";
if ($per_user) {
$sql .= APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "user, ";
}
$sql .= "
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue
WHERE
ttr_created_date BETWEEN '" . Misc::escapeString($start_date) . "' AND '" . Misc::escapeString($end_date) . "' AND
ttr_iss_id = iss_id AND
";
if ($per_user) {
$sql .= " usr_id = ttr_usr_id AND ";
}
$sql .= "
ttr_iss_id = iss_id
";
if (count($options) > 0) {
$sql .= " AND (
SELECT
count(*)
FROM
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue_custom_field a
WHERE
a.icf_fld_id = $fld_id AND
a.icf_value IN('" . join("','", Misc::escapeString(array_keys($options))) . "') AND
a.icf_iss_id = ttr_iss_id
) > 0";
}
if ($per_user) {
$sql .= "
GROUP BY
iss_id, ttr_usr_id";
} else {
$sql .= "
GROUP BY
iss_id";
}
$res = DB_Helper::getInstance()->getAll($sql, DB_FETCHMODE_ASSOC);
if (PEAR::isError($res)) {
Error_Handler::logError(array($res->getMessage(), $res->getDebugInfo()), __FILE__, __LINE__);
return array();
} else {
for ($i = 0; $i < count($res); $i++) {
$res[$i]['field_value'] = Custom_Field::getDisplayValue($res[$i]['iss_id'], $fld_id);
$res[$i]['ttr_time_spent_sum_formatted'] = Misc::getFormattedTime($res[$i]['ttr_time_spent_sum'], false);
}
return $res;
}
}
/**
* Returns workload information for the specified date range and interval.
*
* @param string $interval The interval to use in this report.
* @param string $type If this report is aggregate or individual
* @param string $start The start date of this report.
* @param string $end The end date of this report.
* @param integer $category The category to restrict this report to
* @return array An array containing workload data.
*/
public function getWorkloadByDateRange($interval, $type, $start, $end, $category)
{
$data = array();
$start = Misc::escapeString($start);
$end = Misc::escapeString($end);
$category = Misc::escapeInteger($category);
// figure out the correct format code
switch ($interval) {
case "day":
$format = '%m/%d/%y';
$order_by = "%1\$s";
break;
case "dow":
$format = '%W';
$order_by = "CASE WHEN DATE_FORMAT(%1\$s, '%%w') = 0 THEN 7 ELSE DATE_FORMAT(%1\$s, '%%w') END";
break;
case "week":
if ($type == "aggregate") {
$format = '%v';
} else {
$format = '%v/%y';
}
$order_by = "%1\$s";
break;
case "dom":
$format = '%d';
break;
case "month":
if ($type == "aggregate") {
$format = '%b';
$order_by = "DATE_FORMAT(%1\$s, '%%m')";
} else {
$format = '%b/%y';
$order_by = "%1\$s";
}
break;
}
// get issue counts
$stmt = "SELECT
DATE_FORMAT(iss_created_date, '$format'),
count(*)
FROM
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue
WHERE
iss_prj_id=" . Auth::getCurrentProject() . " AND
iss_created_date BETWEEN '$start' AND '$end'";
if (!empty($category)) {
$stmt .= " AND
iss_prc_id = $category";
}
$stmt .= "
GROUP BY
DATE_FORMAT(iss_created_date, '$format')";
if (!empty($order_by)) {
$stmt .= "\nORDER BY " . sprintf($order_by, 'iss_created_date');
}
$res = DB_Helper::getInstance()->getAssoc($stmt);
if (PEAR::isError($res)) {
Error_Handler::logError(array($res->getMessage(), $res->getDebugInfo()), __FILE__, __LINE__);
return array();
}
$data["issues"]["points"] = $res;
if (count($res) > 0) {
$stats = new Math_Stats();
$stats->setData($res);
$data["issues"]["stats"] = array(
"total" => $stats->sum(),
"avg" => $stats->mean(),
"median" => $stats->median(),
"max" => $stats->max()
);
} else {
$data["issues"]["stats"] = array(
"total" => 0,
"avg" => 0,
"median" => 0,
"max" => 0
);
}
// get email counts
$stmt = "SELECT
DATE_FORMAT(sup_date, '$format'),
count(*)
FROM
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "support_email,
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "email_account";
if (!empty($category)) {
$stmt .= ",
" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue";
}
$stmt .= "
WHERE
sup_ema_id=ema_id AND
ema_prj_id=" . Auth::getCurrentProject() . " AND
sup_date BETWEEN '$start' AND '$end'";
if (!empty($category)) {
$stmt .= " AND
sup_iss_id = iss_id AND
iss_prc_id = $category";
}
$stmt .= "
GROUP BY
DATE_FORMAT(sup_date, '$format')";
if (!empty($order_by)) {
$stmt .= "\nORDER BY " . sprintf($order_by, 'sup_date');
}
$res = DB_Helper::getInstance()->getAssoc($stmt);
if (PEAR::isError($res)) {
Error_Handler::logError(array($res->getMessage(), $res->getDebugInfo()), __FILE__, __LINE__);
return array();
}
$data["emails"]["points"] = $res;
if (count($res) > 0) {
$stats = new Math_Stats();
$stats->setData($res);