Aton Bot

Virtual Assistant project for scheduling the installation of electric car chargers for the company Aton.

Scope

• Confirmation of scheduling intent
• Customer name identification
• Customer Zip ID
• Suggested dates, based on a table that defines locations and deadlines for installation, according to region
• Identification of the date chosen by the customer
• Identification of the shift chosen by the customer
• Schedule confirmation
• Lead Registration (customer data) with the date and time chosen for

Integrations

• Rest APIS to Ploomes CRM

Dependencies

• Contact Center Cor ( Classes )
• Contact Center Data ( DB Context and Migrations )
• Contact Center Helpers ( Speech Recognition and Audio Conversions )
• Contact Center Infrastructure ( WhatsApp Adatpers )
• Mister Bot Infrastructure ( Bot Framework )

Developed with

• NetCore 3.1
• Microsoft Bot Framework 4.8

Designed by

• Felipe Daiello
• felipedaiello@gmail.com