ERROR: shell_exec() has been disabled

[infornet1]

Dear All
Getting this error msg after last app update trying to access Manage > System>

[2023-08-04 07:11:39] production.ERROR: shell_exec() has been disabled for security reasons {"userId":1,"email":"webmaster@","exception":"[object] (ErrorException(code: 0): shell_exec() has been disabled for security reasons at /home2/ueipabev/public_html/freescout/app/Misc/Helper.php:1837) [stacktrace] #0 [internal function]: Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleError(2, 'shell_exec() ha...', '/home2/ueipabev...', 1837, Array) #1 /home2/ueipabev/public_html/freescout/app/Misc/Helper.php(1837): shell_exec('php -i | grep p...') #2 /home2/ueipabev/public_html/freescout/app/Http/Controllers/SystemController.php(34): App\\Misc\\Helper::checkRequiredExtensions() #3 [internal function]: App\\Http\\Controllers\\SystemController->status(Object(Illuminate\\Http\\Request)) #4 /home2/ueipabev/public_html/freescout/overrides/laravel/framework/src/Illuminate/Routing/Controller.php(54): call_user_func_array(Array, Array) #5 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\\Routing\\Controller->callAction('status', Array) #6 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Route.php(212): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\SystemController), 'status') #7 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Route.php(169): Illuminate\\Routing\\Route->runController() #8 /home2/ueipabev/public_html/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(658): Illuminate\\Routing\\Route->run() #9 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\\Routing\\Router->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #10 /home2/ueipabev/public_html/freescout/app/Http/Middleware/CheckRole.php(26): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #11 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\CheckRole->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #12 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #13 /home2/ueipabev/public_html/freescout/app/Http/Middleware/CustomHandle.php(22): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #14 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\CustomHandle->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #15 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #16 /home2/ueipabev/public_html/freescout/app/Http/Middleware/LogoutIfDeleted.php(28): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #17 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\LogoutIfDeleted->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #18 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #19 /home2/ueipabev/public_html/freescout/app/Http/Middleware/Localize.php(27): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #20 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\Localize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #21 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #22 /home2/ueipabev/public_html/freescout/app/Http/Middleware/HttpsRedirect.php(51): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #23 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\HttpsRedirect->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #24 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #25 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(41): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #26 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #27 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #28 /home2/ueipabev/public_html/freescout/overrides/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(45): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #29 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #30 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #31 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(67): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #32 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #33 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #34 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #35 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #37 /home2/ueipabev/public_html/freescout/app/Http/Middleware/TokenAuth.php(31): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #38 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\TokenAuth->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #40 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #41 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #43 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #44 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #45 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #46 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(59): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #47 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #49 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #50 /home2/ueipabev/public_html/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(660): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #51 /home2/ueipabev/public_html/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(635): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #52 /home2/ueipabev/public_html/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(601): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #53 /home2/ueipabev/public_html/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(590): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #54 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #55 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}(Object(Illuminate\\Http\\Request)) #56 /home2/ueipabev/public_html/freescout/app/Http/Middleware/TerminateHandler.php(12): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #57 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\TerminateHandler->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #58 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #59 /home2/ueipabev/public_html/freescout/app/Http/Middleware/ResponseHeaders.php(11): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #60 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\ResponseHeaders->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #61 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #62 /home2/ueipabev/public_html/freescout/vendor/fideloper/proxy/src/TrustProxies.php(56): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #63 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Fideloper\\Proxy\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #64 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #65 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #66 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #67 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #68 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #69 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #70 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #71 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #72 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #73 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #74 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(46): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #75 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\CheckForMaintenanceMode->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #76 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request)) #77 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request)) #78 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #79 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #80 /home2/ueipabev/public_html/freescout/public/index.php(83): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #81 {main} "}

[vpsbg]

The PHP function shell_exec is required. It is probably disabled by the disable_functions directive in your php.ini file.

[infornet1]

Thanks for advise, but in current set up the php.ini file do not exists on my /freescout/ (folder) and I always was updating freescout and this is the first time where this issue happened. :-(

The PHP function shell_exec is required. It is probably disabled by the disable_functions directive in your php.ini file.

[eickit]

Hi, I have the same problem. All updates have worked without problems so far, except the last update.

[freescout-helpdesk]

Fixed in the new release.

[infornet1]

When @freescout-helpdesk mark as completed what’s that mean? Because of the issue persist. Thanks for advise !

[infornet1]

Fixed in the new release.

Ok could you please advise how can I get new updt? Unable to open status page for updt and I don’t know how to do manually. Thanks for advise!

[infornet1]

Fixed in the new release.

Ok could you please advise how can I get new updt? Unable to open status page for updt and I don’t know how to do manually. Thanks for advise!

I have updated to 1.8.88 and now works fine for me!
Thks

[eickit]

Hi, unfortunately I still have the problem after updating to 1.8.8:
[2023-08-06 07:32:27] production.ERROR: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated {"userId":1,"email":"xxx","exception":"[object] (ErrorException(code: 0): preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated at /var/www/vhosts/xxx/httpdocs/app/Misc/Helper.php:1837)

[eickit]

With me, everything is back in perfect order. Thank you for the fast support!