I can't stop the queue job from keeping resending an email.

[huanyichuang]

When I sent an email, in which the recipient's email was invalid, the SMTP error showed up as follows. However, I couldn't find a way to stop this particular queue, and there are already 30 attempts since yesterday.

How can I shut it down manually?

1. App\Jobs\SendReplyToCustomer
   --
   Queue | emails
   Attempts | 30
   Created At | May 16, 2020 16:48

" {"exception":"[object] (Swift_TransportException(code: 554): Expected response code 354 but got code "554", with message "554 5.5.1 Error: no valid recipients
" at /path/to/freescout/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php:457)
[stacktrace]
#0 /path/to/freescout/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(341): Swift_Transport_AbstractSmtpTransport->assertResponseCode('554 5.5.1 Error...', Array)
#1 /path/to/freescout/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/EsmtpTransport.php(305): Swift_Transport_AbstractSmtpTransport->executeCommand('DATA

', Array, Array, false, NULL)
#2 /path/to/freescout/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(390): Swift_Transport_EsmtpTransport->executeCommand('DATA

', Array, Array)
#3 /path/to/freescout/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(497): Swift_Transport_AbstractSmtpTransport->doDataCommand(Array)
#4 /path/to/freescout/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(526): Swift_Transport_AbstractSmtpTransport->doMailTransaction(Object(Swift_Message), 'email...', Array, Array)
#5 /path/to/freescout/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(207): Swift_Transport_AbstractSmtpTransport->sendBcc(Object(Swift_Message), 'email...', Array, Array)
#6 /path/to/freescout/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mailer.php(71): Swift_Transport_AbstractSmtpTransport->send(Object(Swift_Message), Array)
#7 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(451): Swift_Mailer->send(Object(Swift_Message), Array)
#8 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(235): Illuminate\Mail\Mailer->sendSwiftMessage(Object(Swift_Message))
#9 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Mail/Mailable.php(125): Illuminate\Mail\Mailer->send('emails/customer...', Array, Object(Closure))
#10 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(250): Illuminate\Mail\Mailable->send(Object(Illuminate\Mail\Mailer))
#11 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(205): Illuminate\Mail\Mailer->sendMailable(Object(App\Mail\ReplyToCustomer))
#12 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Mail/PendingMail.php(99): Illuminate\Mail\Mailer->send(Object(App\Mail\ReplyToCustomer))
#13 /path/to/freescout/app/Jobs/SendReplyToCustomer.php(189): Illuminate\Mail\PendingMail->send(Object(App\Mail\ReplyToCustomer))
#14 [internal function]: App\Jobs\SendReplyToCustomer->handle()
#15 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(29): call_user_func_array(Array, Array)
#16 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(87): Illuminate\Container\BoundMethod::Illuminate\Container\{closure}()
#17 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(31): Illuminate\Container\BoundMethod::callBoundMethod(Object(Illuminate\Foundation\Application), Array, Object(Closure))
#18 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Container/Container.php(549): Illuminate\Container\BoundMethod::call(Object(Illuminate\Foundation\Application), Array, Array, NULL)
#19 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(94): Illuminate\Container\Container->call(Array)
#20 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(114): Illuminate\Bus\Dispatcher->Illuminate\Bus\{closure}(Object(App\Jobs\SendReplyToCustomer))
#21 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(App\Jobs\SendReplyToCustomer))
#22 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(98): Illuminate\Pipeline\Pipeline->then(Object(Closure))
#23 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(49): Illuminate\Bus\Dispatcher->dispatchNow(Object(App\Jobs\SendReplyToCustomer), false)
#24 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(76): Illuminate\Queue\CallQueuedHandler->call(Object(Illuminate\Queue\Jobs\DatabaseJob), Array)
#25 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(320): Illuminate\Queue\Jobs\Job->fire()
#26 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(270): Illuminate\Queue\Worker->process('database', Object(Illuminate\Queue\Jobs\DatabaseJob), Object(Illuminate\Queue\WorkerOptions))
#27 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(114): Illuminate\Queue\Worker->runJob(Object(Illuminate\Queue\Jobs\DatabaseJob), 'database', Object(Illuminate\Queue\WorkerOptions))
#28 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(101): Illuminate\Queue\Worker->daemon('database', 'emails,default,...', Object(Illuminate\Queue\WorkerOptions))
#29 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(85): Illuminate\Queue\Console\WorkCommand->runWorker('database', 'emails,default,...')
#30 [internal function]: Illuminate\Queue\Console\WorkCommand->handle()
#31 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(29): call_user_func_array(Array, Array)
#32 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(87): Illuminate\Container\BoundMethod::Illuminate\Container\{closure}()
#33 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(31): Illuminate\Container\BoundMethod::callBoundMethod(Object(Illuminate\Foundation\Application), Array, Object(Closure))
#34 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Container/Container.php(549): Illuminate\Container\BoundMethod::call(Object(Illuminate\Foundation\Application), Array, Array, NULL)
#35 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Console/Command.php(183): Illuminate\Container\Container->call(Array)
#36 /path/to/freescout/vendor/symfony/console/Command/Command.php(255): Illuminate\Console\Command->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Illuminate\Console\OutputStyle))
#37 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Console/Command.php(170): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Illuminate\Console\OutputStyle))
#38 /path/to/freescout/vendor/symfony/console/Application.php(946): Illuminate\Console\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#39 /path/to/freescout/vendor/symfony/console/Application.php(248): Symfony\Component\Console\Application->doRunCommand(Object(Illuminate\Queue\Console\WorkCommand), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#40 /path/to/freescout/vendor/symfony/console/Application.php(148): Symfony\Component\Console\Application->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#41 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Console/Application.php(88): Symfony\Component\Console\Application->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#42 /path/to/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(121): Illuminate\Console\Application->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#43 /path/to/freescout/artisan(43): Illuminate\Foundation\Console\Kernel->handle(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#44 {main}
"}

[freescout-helpdesk]

In the next release there will a "Cancel" button added.

[huanyichuang]

In the next release there will a "Cancel" button added.

Thanks for the reply!

But is there any way for me to cancel it now? I have the SSH access, so I would like to how I can use any command to fix it.

[freescout-helpdesk]

https://github.com/freescout-helpdesk/freescout/releases/tag/1.5.6