These are the resource files needed for a CTI app development with Freshworks CRM tutorial from Freshworks.
Common features available for all the products and other app locations. Cloud-Telephony Integrations (CTI) require special features to accommodate certain features in the app. Other apps may not require these features.
In this tutorial, we will explore what are the features are available to make CTI apps development easier and work seamlessly in Freshdesk.
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