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New Features:
Personalize your conversations with our new methods setBotVariables(jsonString: String) and setConversationProperties(jsonString: String), allowing you to set conversation properties and bot variables.
Create a more dynamic and interactive bot conversation flow by triggering specific bot actions in Freshchat.
Our bots now support FAQs, providing instant, automated responses to common queries.
Customize your widget from the portal or with our new method updateConfig(headerProperty: [String : Any]?, contentProperty: [String : Any]?)
Gain deeper insights into user behavior with our new method trackUserEvents(name: String, payload: [String: String]?), supporting the tracking of custom events.
We now support a range of Messenger Events, including FRESHWORKS_MESSAGE_SENT, FRESHWORKS_MESSAGE_RECEIVED, FRESHWORKS_CSAT_UPDATED, FRESHWORKS_CSAT_RECEIVED, and FRESHWORKS_DOWNLOAD_FILE.
Stay updated with our SDK version with our new method getSDKVersion() -> String
Gain control over your widget visibility with our new method dismissFreshworksSDKViews()
Enhancements
Introduced validation for suspended accounts, providing a more secure user interaction with the SDK.
Bug Fixes
Fixed the ability to set user properties before initiating a conversation using the setUserDetails method, ensuring a smoother user experience.
Fixed the issue where device properties were wrongly updated for JWT users.