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Cant print with app with New octoprint 1.7.0 #526

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jrag1976 opened this issue Oct 12, 2021 · 14 comments
Closed

Cant print with app with New octoprint 1.7.0 #526

jrag1976 opened this issue Oct 12, 2021 · 14 comments
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@jrag1976
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When I want to print with the app on the new version of octoprint 1.70 I can't do it because the app sends a warning that says: Warning Falied to request to print file.

The app works fine with octoprint 1.6.1.
The app fails to print with version 1.7.0.

@gdombiak gdombiak transferred this issue from gdombiak/OctoPrint-OctoPod Oct 12, 2021
@gdombiak
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Thanks @jrag1976 for reporting this issue. That's not not not good! I will check it out later tonight (after work) and provide a fix

@gdombiak gdombiak added the bug Something isn't working label Oct 12, 2021
@gdombiak gdombiak added this to the 3.14 milestone Oct 12, 2021
@jrag1976
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jrag1976 commented Oct 12, 2021 via email

@gdombiak
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Hi @jrag1976 , so far I'm not able to reproduce this error. Have some questions for you:

  1. Does the error happen right after clicking Print from the Files window?
  2. Does this happen with any file you try to print or with only one specific file? If only with 1 file could you share with me this file so I can reproduce this?
  3. Do you have Settings -> Privacy -> Analytics & Improvements -> Share With App Developers enabled? If not, could you enable it so I can get crash reports?

Thanks,
Gaston

@jrag1976
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jrag1976 commented Oct 13, 2021 via email

@jrag1976
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jrag1976 commented Oct 13, 2021 via email

@gdombiak
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Hola Jose,

Gracias por la info. La foto no aparece acá. Si quieres me la podes mandar a mi cuenta de gmail (gdombiak en gmail). Me podrías mandar una copia de los nombres de los archivos que estas imprimiendo? Quiero ver si hay algún carácter que pueda causar el problema.

Otras preguntas:

  1. que localidad estas usando en OctoPi? Cambiaste el valor por defecto?
  2. La impression comienza cuando pedis Print o el crash ocurre antes.

Por ahora no encuentro el crash reportado por tu app. Sigo mirando.

Gracias,
Gaston

@jrag1976
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jrag1976 commented Oct 13, 2021 via email

@jrag1976
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jrag1976 commented Oct 13, 2021 via email

@jrag1976
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jrag1976 commented Oct 13, 2021 via email

@jrag1976
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jrag1976 commented Oct 13, 2021 via email

@gdombiak
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Para Android podes usar Printoid. Tendría que crear una nueva app desde cero para Android. :(

Ayer saque la nueva Beta que creo arregla esta crash. Mándame un mail a gdombiak en gmail si podes ayudar probar la beta para confirmar el error ya no pasa mas.

Saludos,
Gaston

@jrag1976
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jrag1976 commented Oct 14, 2021 via email

@jrag1976
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jrag1976 commented Oct 14, 2021 via email

@gdombiak
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Jose, mandame mail a gdombiak en gmail y te paso el link. Quizas para cuando veas este mensaje el release final ya salio en vivo. :)

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