'ascii' codec can't encode characters in position 4017-4018

[tbm]

I'm getting the following error:

getmail version 6.15
Copyright (C) 1998-2020 Charles Cazabon and others. Licensed under GNU GPL version 2.
SimpleIMAPSSLRetriever:tbm@cyrius.com@mail.gandi.net:993:
Delivery error (command procmail 29762 error (127, exec of command procmail failed ('ascii' codec can't encode characters in position 4017-4018: ordinal not in range(128))))
  msg 1/6 (12391 bytes), delivery error (command procmail 29762 error (127, exec of command procmail failed ('ascii' codec can't encode characters in position 4017-4018: ordinal not in range(128))))

I can make the email available if someone can tell me how to download it.

[emtiu]

The error message looks to me like it's procmail's problem. You could try to use another delivery command/target, and see if getmail can deliver the message then, without procmail onvolved.

(Before you do that, disable deleting of messages in the getmail config to avoid losing it for your main delivery target).

[tbm]

The error message looks to me like it's procmail's problem. You could try to use another delivery command/target, and see if getmail can deliver the message then, without procmail onvolved.

Sorry, I forgot to mention that I tried this already. I get the same problem with Maildir.

getmail version 6.15
Copyright (C) 1998-2020 Charles Cazabon and others. Licensed under GNU GPL version 2.
SimpleIMAPSSLRetriever:tbm@cyrius.com@mail.gandi.net:993:
Delivery error (maildir delivery 35888 error (127, maildir delivery process failed ('ascii' codec can't encode characters in position 4017-4018: ordinal not in range(128))))
  msg 1/1 (12391 bytes), delivery error (maildir delivery 35888 error (127, maildir delivery process failed ('ascii' codec can't encode characters in position 4017-4018: ordinal not in range(128))))
  1 messages (12391 bytes) retrieved, 0 skipped from SimpleIMAPSSLRetriever:tbm@cyrius.com@mail.gandi.net:993

[rpuntaie]

The message would help me to find a solution. The charset of the mail is obviously not ascii. One can change the charset in Python's email Message class. Maybe I can find a general way to bypass such problems.

To get the mail, one try could be to add the following line in getmail before the line with the string Delivery error:

                        with open(os.path.expanduser('~/failing_mail.txt'),'w') as fm: fm.write(msg.content().as_string())

Else try mbsync. Getting the mail via imaplib directly might have the same problem. You could also use webmail of your provider.

[tbm]

@rpuntaie thanks, here's the email:

https://www.cyrius.com/tmp/failing_mail.txt

[rpuntaie]

It should work now. Would you give it a try?

[tbm]

Yes, it's working now, thank you!

[prinz3nroll3]

The message would help me to find a solution. The charset of the mail is obviously not ascii. One can change the charset in Python's email Message class. Maybe I can find a general way to bypass such problems.

To get the mail, one try could be to add the following line in getmail before the line with the string Delivery error:

                        with open(os.path.expanduser('~/failing_mail.txt'),'w') as fm: fm.write(msg.content().as_string())

Else try mbsync. Getting the mail via imaplib directly might have the same problem. You could also use webmail of your provider.

Hello,
i have the same issue. but i dont know where i have to add the line. can you give me an hint? thanks

[rpuntaie]

getmail6/getmail

Line 323 in 9ad0603

errorexit = True

[prinz3nroll3]

getmail6/getmail

Line 323 in 9ad0603

errorexit = True

hello,
sorry again for the question. is this the right position?

                 logline += ', deleted'

                except getmailDeliveryError as o:
                    errorexit = True
                    with open(os.path.expanduser('~/failing_mail.txt'),'w') as fm: fm.write(msg.content().as_string())
                    log.error('Delivery error (%s)\n' % o)
                    info += ', delivery error (%s)' % o
                    if options['logfile']:
                        options['logfile'].write('Delivery error (%s)' % o)
                    if options['message_log_syslog']:
                        syslog.syslog(syslog.LOG_ERR,
                                      'Delivery error (%s)' % o)

                except getmailFilterError as o: