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I've actually just had the same thing happen in Safari 12.0.3 I'm not able to recreate it though. This was after manually typing redash.io/help into my URL bar (I didn't click a link). I'll try to recreate. Here's my screenshots.
I bumped into this twice so far (and I'm not visiting it too often), that the marketing site won't load:
Refresh resolved the issue though. I'd add a critical flag to this.
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