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User Selector list does not appear when creating an Approval Request through the Approvals tab #10509

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monoamin opened this issue Feb 2, 2022 · 2 comments
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@monoamin
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monoamin commented Feb 2, 2022

Code of Conduct

  • I agree to follow this project's Code of Conduct

Is there an existing issue for this?

  • I have searched the existing issues

Version

10.0.0-dev

Bug description

Upon creating an approval request via the Approvals tab, there is no list to select users from.
Only when saving and creating the request the second time does the dropdown list appear.

Relevant log output

No response

Page URL

No response

Steps To reproduce

  1. Go to any ticket
  2. Open the "Approvals" tab
  3. Click on "Send Approval Request"
  4. Select "User" from dropdown menu
  5. --> User List does not appear
  6. Click "Save"
  7. Open the "Approvals" Tab again
  8. Click on "Send Approval Request"
  9. Select "User" from dropdown menu
  10. --> Now the user List does appear

Your GLPI setup information

GLPI 10.0.0-dev-git-master-16615cb015 ( => /var/www/glpi-latest) Installation mode: GIT Current language:en_GB

  • Operating system: Linux 5.4.0-91-generic 102-Ubuntu SMP Fri Nov 5 16:31:28 UTC 2021 x86_64
  • PHP 7.4.3 fpm-fcgi (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apc, apcu, bz2, calendar, cgi-fcgi, ctype,
    curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd,
    openssl, pcre, pdo_mysql, posix, readline, session, shmop, sockets, sodium, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml,
    xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)
  • Setup: max_execution_time="30" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files"
    upload_max_filesize="2M"
  • Software: nginx/1.18.0
  • Server Software: Ubuntu 20.04
  • Server Version: 10.3.32-MariaDB-0ubuntu0.20.04.1
  • Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
  • Parameters: glpi@localhost/glpi
  • Host info: Localhost via UNIX socket

Anything else?

No response

@cconard96
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At first I noticed the issue and it would work after just refreshing the page. I think I narrowed it down to an issue if the timeline loads before you go to the Approvals tab.

@cconard96
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Fixed in #10709

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