Adding entity leads to white screen

[DaviidMM]

Code of Conduct

• I agree to follow this project's Code of Conduct

Is there an existing issue for this?

• I have searched the existing issues

Version

10.0.0-rc1

Bug description

Creating a new entity leads to a white screen where nothing happens.

Relevant log output

[2022-02-07 16:55:56] glpiphplog.CRITICAL:   *** Uncaught Exception TypeError: Argument 1 passed to Entity::handleConfigStrategyFields() must be of the type array, bool given, called in /var/www/glpi/src/Entity.php on line 324 in /var/www/glpi/src/Entity.php at line 360
  Backtrace :
  src/Entity.php:324                                 Entity->handleConfigStrategyFields()
  src/CommonDBTM.php:1507                            Entity->prepareInputForUpdate()
  front/dropdown.common.form.php:134                 CommonDBTM->update()
  front/entity.form.php:50                           include()

Page URL

No response

Steps To reproduce

1. Go to Administration > Entities
2. Click + Add button
3. Enter desired entity name
4. Click Save button

Your GLPI setup information

• Ubuntu 20.04 LTS
• PHP 7.4.3 (all of the modules required and optional are enabled)
• Apache 2.4.41 (Ubuntu)
• Node version 10.19.0
• Browsers tested: Chrome, Firefox and Safari. All of them in their last releases.

Anything else?

No response

[cconard96]

This should be fixed by #10549 (Entity is a dropdown type). Can you confirm these changes fix the issue for you too?

[DaviidMM]

I can create a new entity now as a child of the Root entity entity.

Now I would like to rename de Root entity to a custom name, but I get the white screen again.

Log output:

[2022-02-07 17:30:10] glpiphplog.CRITICAL:   *** Uncaught Exception TypeError: Argument 1 passed to Entity::handleConfigStrategyFields() must be of the type array, bool given, called in /var/www/glpi/src/Entity.php on line 324 in /var/www/glpi/src/Entity.php at line 360
  Backtrace :
  src/Entity.php:324                                 Entity->handleConfigStrategyFields()
  src/CommonDBTM.php:1507                            Entity->prepareInputForUpdate()
  front/dropdown.common.form.php:134                 CommonDBTM->update()
  front/entity.form.php:50                           include()

[cconard96]

This should also be fixed. #10543

[DaviidMM]

I made the changes described in that PR but I still get the same white screen and log error

[arthurrschaefer]

#10549 Worked fine to add new entities.
#10543 seemed not to work properly. I get the same blank screen as @DaviidMM

But just when changing the root entity name

glpiphplog.CRITICAL: *** Uncaught Exception TypeError: Argument 1 passed to Entity::handleConfigStrategyFields() must be of the type array, bool given, called in /var/www/html/glpi10/src/Entity.php on line 324 in /var/www/html/glpicurrent/src/Entity.php at line 360
Backtrace :
src/Entity.php:324 Entity->handleConfigStrategyFields()
src/CommonDBTM.php:1507 Entity->prepareInputForUpdate()
front/dropdown.common.form.php:134 CommonDBTM->update()
front/entity.form.php:50 include()

[cedric-anne]

I was not able to reproduce this issue on current state of master branch.

#10658 should prevent this kind of errors on edge cases, but it is not related to root entity edition.

[cconard96]

@DaviidMM or @arthurrschaefer can you re-test this on the latest nightly "master" release?
https://nightly.glpi-project.org/glpi/

[cedric-anne]

I close this issue due to lack of feedback. Feel free to reopen.

[Faizal-Hdn]

Hello everyone

how to fix blank to add entities??

[DaviidMM]

@DaviidMM or @arthurrschaefer can you re-test this on the latest nightly "master" release? https://nightly.glpi-project.org/glpi/

Sorry about the lack of feedback. Installing the last update of GLPI solved the problem for me. Thank you!