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class.config.php
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class.config.php
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<?php
/*********************************************************************
class.config.php
osTicket config info manager.
Peter Rotich <peter@osticket.com>
Copyright (c) 2006-2013 osTicket
http://www.osticket.com
Released under the GNU General Public License WITHOUT ANY WARRANTY.
See LICENSE.TXT for details.
vim: expandtab sw=4 ts=4 sts=4:
**********************************************************************/
require_once(INCLUDE_DIR.'class.email.php');
class Config {
var $config = array();
var $section = null; # Default namespace ('core')
var $table = CONFIG_TABLE; # Table name (with prefix)
var $section_column = 'namespace'; # namespace column name
var $session = null; # Session-backed configuration
# Defaults for this configuration. If settings don't exist in the
# database yet, the ->getInfo() method will not include the (default)
# values in the returned array. $defaults allows developers to define
# new settings and the corresponding default values.
var $defaults = array(); # List of default values
function Config($section=null) {
if ($section)
$this->section = $section;
if ($this->section === null)
return false;
if (!isset($_SESSION['cfg:'.$this->section]))
$_SESSION['cfg:'.$this->section] = array();
$this->session = &$_SESSION['cfg:'.$this->section];
$sql='SELECT id, `key`, value, `updated` FROM '.$this->table
.' WHERE `'.$this->section_column.'` = '.db_input($this->section);
if(($res=db_query($sql)) && db_num_rows($res))
while ($row = db_fetch_array($res))
$this->config[$row['key']] = $row;
}
function getNamespace() {
return $this->section;
}
function getInfo() {
$info = $this->defaults;
foreach ($this->config as $key=>$setting)
$info[$key] = $setting['value'];
return $info;
}
function get($key, $default=null) {
if (isset($this->session[$key]))
return $this->session[$key];
elseif (isset($this->config[$key]))
return $this->config[$key]['value'];
elseif (isset($this->defaults[$key]))
return $this->defaults[$key];
return $default;
}
function exists($key) {
return $this->get($key, null) ? true : false;
}
function set($key, $value) {
return ($this->update($key, $value)) ? $value : null;
}
function persist($key, $value) {
$this->session[$key] = $value;
return true;
}
function lastModified($key) {
if (isset($this->config[$key]))
return $this->config[$key]['updated'];
else
return false;
}
function create($key, $value) {
$sql = 'INSERT INTO '.$this->table
.' SET `'.$this->section_column.'`='.db_input($this->section)
.', `key`='.db_input($key)
.', value='.db_input($value);
if (!db_query($sql) || !($id=db_insert_id()))
return false;
$this->config[$key] = array('key'=>$key, 'value'=>$value, 'id'=>$id);
return true;
}
function update($key, $value) {
if (!isset($this->config[$key]))
return $this->create($key, $value);
$setting = &$this->config[$key];
if ($setting['value'] == $value)
return true;
if (!db_query('UPDATE '.$this->table.' SET updated=NOW(), value='
.db_input($value).' WHERE id='.db_input($setting['id'])))
return false;
$setting['value'] = $value;
return true;
}
function updateAll($updates) {
foreach ($updates as $key=>$value)
if (!$this->update($key, $value))
return false;
return true;
}
}
class OsticketConfig extends Config {
var $table = CONFIG_TABLE;
var $section = 'core';
var $defaultDept; //Default Department
var $defaultSLA; //Default SLA
var $defaultEmail; //Default Email
var $alertEmail; //Alert Email
var $defaultSMTPEmail; //Default SMTP Email
var $defaults = array(
'allow_pw_reset' => true,
'pw_reset_window' => 30,
);
function OsticketConfig($section=null) {
parent::Config($section);
if (count($this->config) == 0) {
// Fallback for osticket < 1.7@852ca89e
$sql='SELECT * FROM '.$this->table.' WHERE id = 1';
if (($res=db_query($sql)) && db_num_rows($res))
foreach (db_fetch_array($res) as $key=>$value)
$this->config[$key] = array('value'=>$value);
}
//Get the default time zone
// We can't JOIN timezone table above due to upgrade support.
if ($this->get('default_timezone_id')) {
if (!$this->exists('tz_offset'))
$this->persist('tz_offset',
Timezone::getOffsetById($this->get('default_timezone_id')));
} else
// Previous osTicket versions saved the offset value instead of
// a timezone instance. This is compatibility for the upgrader
$this->persist('tz_offset', 0);
return true;
}
function isHelpDeskOffline() {
return !$this->isOnline();
}
function isHelpDeskOnline() {
return $this->isOnline();
}
function isOnline() {
return ($this->get('isonline'));
}
function isKnowledgebaseEnabled() {
require_once(INCLUDE_DIR.'class.faq.php');
return ($this->get('enable_kb') && FAQ::countPublishedFAQs());
}
function getVersion() {
return THIS_VERSION;
}
function getSchemaSignature($section=null) {
if ((!$section || $section == $this->section)
&& ($v=$this->get('schema_signature')))
return $v;
// 1.7 after namespaced configuration, other namespace
if ($section) {
$sql='SELECT value FROM '.$this->table
.' WHERE `key` = "schema_signature" and namespace='.db_input($section);
if (($res=db_query($sql, false)) && db_num_rows($res))
return db_result($res);
}
// 1.7 before namespaced configuration
$sql='SELECT `schema_signature` FROM '.$this->table
.' WHERE id=1';
if (($res=db_query($sql, false)) && db_num_rows($res))
return db_result($res);
// old version 1.6
return md5(self::getDBVersion());
}
function getDBTZoffset() {
if (!$this->exists('db_tz_offset')) {
$sql='SELECT (TIME_TO_SEC(TIMEDIFF(NOW(), UTC_TIMESTAMP()))/3600) as db_tz_offset';
if(($res=db_query($sql)) && db_num_rows($res))
$this->persist('db_tz_offset', db_result($res));
}
return $this->get('db_tz_offset');
}
/* Date & Time Formats */
function observeDaylightSaving() {
return ($this->get('enable_daylight_saving'));
}
function getTimeFormat() {
return $this->get('time_format');
}
function getDateFormat() {
return $this->get('date_format');
}
function getDateTimeFormat() {
return $this->get('datetime_format');
}
function getDayDateTimeFormat() {
return $this->get('daydatetime_format');
}
function getConfigInfo() {
return $this->getInfo();
}
function getTitle() {
return $this->get('helpdesk_title');
}
function getUrl() {
return $this->get('helpdesk_url');
}
function getBaseUrl() { //Same as above with no trailing slash.
return rtrim($this->getUrl(),'/');
}
function getTZOffset() {
return $this->get('tz_offset');
}
function getPageSize() {
return $this->get('max_page_size');
}
function getGracePeriod() {
return $this->get('overdue_grace_period');
}
function getPasswdResetPeriod() {
return $this->get('passwd_reset_period');
}
function showRelatedTickets() {
return $this->get('show_related_tickets');
}
function showNotesInline(){
return $this->get('show_notes_inline');
}
function getClientTimeout() {
return $this->getClientSessionTimeout();
}
function getClientSessionTimeout() {
return $this->get('client_session_timeout')*60;
}
function getClientLoginTimeout() {
return $this->get('client_login_timeout')*60;
}
function getClientMaxLogins() {
return $this->get('client_max_logins');
}
function getStaffTimeout() {
return $this->getStaffSessionTimeout();
}
function getStaffSessionTimeout() {
return $this->get('staff_session_timeout')*60;
}
function getStaffLoginTimeout() {
return $this->get('staff_login_timeout')*60;
}
function getStaffMaxLogins() {
return $this->get('staff_max_logins');
}
function getLockTime() {
return $this->get('autolock_minutes');
}
function getDefaultDeptId() {
return $this->get('default_dept_id');
}
function getDefaultDept() {
if(!$this->defaultDept && $this->getDefaultDeptId())
$this->defaultDept=Dept::lookup($this->getDefaultDeptId());
return $this->defaultDept;
}
function getDefaultEmailId() {
return $this->get('default_email_id');
}
function getDefaultEmail() {
if(!$this->defaultEmail && $this->getDefaultEmailId())
$this->defaultEmail=Email::lookup($this->getDefaultEmailId());
return $this->defaultEmail;
}
function getDefaultEmailAddress() {
$email=$this->getDefaultEmail();
return $email?$email->getAddress():null;
}
function getDefaultSLAId() {
return $this->get('default_sla_id');
}
function getDefaultSLA() {
if(!$this->defaultSLA && $this->getDefaultSLAId())
$this->defaultSLA=SLA::lookup($this->getDefaultSLAId());
return $this->defaultSLA;
}
function getAlertEmailId() {
return $this->get('alert_email_id');
}
function getAlertEmail() {
if(!$this->alertEmail && $this->get('alert_email_id'))
$this->alertEmail= new Email($this->get('alert_email_id'));
return $this->alertEmail;
}
function getDefaultSMTPEmail() {
if(!$this->defaultSMTPEmail && $this->get('default_smtp_id'))
$this->defaultSMTPEmail= new Email($this->get('default_smtp_id'));
return $this->defaultSMTPEmail;
}
function getDefaultPriorityId() {
return $this->get('default_priority_id');
}
function getDefaultTemplateId() {
return $this->get('default_template_id');
}
function getDefaultTemplate() {
if(!$this->defaultTemplate && $this->getDefaultTemplateId())
$this->defaultTemplate = EmailTemplateGroup::lookup($this->getDefaultTemplateId());
return $this->defaultTemplate;
}
function getLandingPageId() {
return $this->get('landing_page_id');
}
function getLandingPage() {
if(!$this->landing_page && $this->getLandingPageId())
$this->landing_page = Page::lookup($this->getLandingPageId());
return $this->landing_page;
}
function getOfflinePageId() {
return $this->get('offline_page_id');
}
function getOfflinePage() {
if(!$this->offline_page && $this->getOfflinePageId())
$this->offline_page = Page::lookup($this->getOfflinePageId());
return $this->offline_page;
}
function getThankYouPageId() {
return $this->get('thank-you_page_id');
}
function getThankYouPage() {
if(!$this->thankyou_page && $this->getThankYouPageId())
$this->thankyou_page = Page::lookup($this->getThankYouPageId());
return $this->thankyou_page;
}
function getDefaultPages() {
/* Array of ids...as opposed to objects */
return array(
$this->getLandingPageId(),
$this->getOfflinePageId(),
$this->getThankYouPageId(),
);
}
function getMaxOpenTickets() {
return $this->get('max_open_tickets');
}
function getMaxFileSize() {
return $this->get('max_file_size');
}
function getStaffMaxFileUploads() {
return $this->get('max_staff_file_uploads');
}
function getClientMaxFileUploads() {
//TODO: change max_user_file_uploads to max_client_file_uploads
return $this->get('max_user_file_uploads');
}
function getLogLevel() {
return $this->get('log_level');
}
function getLogGracePeriod() {
return $this->get('log_graceperiod');
}
function logTicketActivity() {
return $this->get('log_ticket_activity');
}
function clickableURLS() {
return ($this->get('clickable_urls'));
}
function enableStaffIPBinding() {
return ($this->get('staff_ip_binding'));
}
/**
* Configuration: allow_pw_reset
*
* TRUE if the <a>Forgot my password</a> link and system should be
* enabled, and FALSE otherwise.
*/
function allowPasswordReset() {
return $this->get('allow_pw_reset');
}
/**
* Configuration: pw_reset_window
*
* Number of minutes for which the password reset token is valid.
*
* Returns: Number of seconds the password reset token is valid. The
* number of minutes from the database is automatically converted
* to seconds here.
*/
function getPwResetWindow() {
// pw_reset_window is stored in minutes. Return value in seconds
return $this->get('pw_reset_window') * 60;
}
function isCaptchaEnabled() {
return (extension_loaded('gd') && function_exists('gd_info') && $this->get('enable_captcha'));
}
function isAutoCronEnabled() {
return ($this->get('enable_auto_cron'));
}
function isEmailPollingEnabled() {
return ($this->get('enable_mail_polling'));
}
function allowPriorityChange() {
return ($this->get('allow_priority_change'));
}
function useEmailPriority() {
return ($this->get('use_email_priority'));
}
function getAdminEmail() {
return $this->get('admin_email');
}
function getReplySeparator() {
return $this->get('reply_separator');
}
function stripQuotedReply() {
return ($this->get('strip_quoted_reply'));
}
function saveEmailHeaders() {
return true; //No longer an option...hint: big plans for headers coming!!
}
function useRandomIds() {
return ($this->get('random_ticket_ids'));
}
/* autoresponders & Alerts */
function autoRespONNewTicket() {
return ($this->get('ticket_autoresponder'));
}
function autoRespONNewMessage() {
return ($this->get('message_autoresponder'));
}
function notifyONNewStaffTicket() {
return ($this->get('ticket_notice_active'));
}
function alertONNewMessage() {
return ($this->get('message_alert_active'));
}
function alertLastRespondentONNewMessage() {
return ($this->get('message_alert_laststaff'));
}
function alertAssignedONNewMessage() {
return ($this->get('message_alert_assigned'));
}
function alertDeptManagerONNewMessage() {
return ($this->get('message_alert_dept_manager'));
}
function alertONNewNote() {
return ($this->get('note_alert_active'));
}
function alertLastRespondentONNewNote() {
return ($this->get('note_alert_laststaff'));
}
function alertAssignedONNewNote() {
return ($this->get('note_alert_assigned'));
}
function alertDeptManagerONNewNote() {
return ($this->get('note_alert_dept_manager'));
}
function alertONNewTicket() {
return ($this->get('ticket_alert_active'));
}
function alertAdminONNewTicket() {
return ($this->get('ticket_alert_admin'));
}
function alertDeptManagerONNewTicket() {
return ($this->get('ticket_alert_dept_manager'));
}
function alertDeptMembersONNewTicket() {
return ($this->get('ticket_alert_dept_members'));
}
function alertONTransfer() {
return ($this->get('transfer_alert_active'));
}
function alertAssignedONTransfer() {
return ($this->get('transfer_alert_assigned'));
}
function alertDeptManagerONTransfer() {
return ($this->get('transfer_alert_dept_manager'));
}
function alertDeptMembersONTransfer() {
return ($this->get('transfer_alert_dept_members'));
}
function alertONAssignment() {
return ($this->get('assigned_alert_active'));
}
function alertStaffONAssignment() {
return ($this->get('assigned_alert_staff'));
}
function alertTeamLeadONAssignment() {
return ($this->get('assigned_alert_team_lead'));
}
function alertTeamMembersONAssignment() {
return ($this->get('assigned_alert_team_members'));
}
function alertONOverdueTicket() {
return ($this->get('overdue_alert_active'));
}
function alertAssignedONOverdueTicket() {
return ($this->get('overdue_alert_assigned'));
}
function alertDeptManagerONOverdueTicket() {
return ($this->get('overdue_alert_dept_manager'));
}
function alertDeptMembersONOverdueTicket() {
return ($this->get('overdue_alert_dept_members'));
}
function autoAssignReopenedTickets() {
return ($this->get('auto_assign_reopened_tickets'));
}
function showAssignedTickets() {
return ($this->get('show_assigned_tickets'));
}
function showAnsweredTickets() {
return ($this->get('show_answered_tickets'));
}
function hideStaffName() {
return ($this->get('hide_staff_name'));
}
function sendOverLimitNotice() {
return ($this->get('overlimit_notice_active'));
}
/* Error alerts sent to admin email when enabled */
function alertONSQLError() {
return ($this->get('send_sql_errors'));
}
function alertONLoginError() {
return ($this->get('send_login_errors'));
}
function alertONMailParseError() {
return ($this->get('send_mailparse_errors'));
}
/* Attachments */
function getAllowedFileTypes() {
return trim($this->get('allowed_filetypes'));
}
function emailAttachments() {
return ($this->get('email_attachments'));
}
function allowAttachments() {
return ($this->get('allow_attachments'));
}
function allowOnlineAttachments() {
return ($this->allowAttachments() && $this->get('allow_online_attachments'));
}
function allowAttachmentsOnlogin() {
return ($this->allowOnlineAttachments() && $this->get('allow_online_attachments_onlogin'));
}
function allowEmailAttachments() {
return ($this->allowAttachments() && $this->get('allow_email_attachments'));
}
//TODO: change db field to allow_api_attachments - which will include email/json/xml attachments
// terminology changed on the UI
function allowAPIAttachments() {
return $this->allowEmailAttachments();
}
/* Needed by upgrader on 1.6 and older releases upgrade - not not remove */
function getUploadDir() {
return $this->get('upload_dir');
}
function updateSettings($vars, &$errors) {
if(!$vars || $errors)
return false;
switch(strtolower($vars['t'])) {
case 'system':
return $this->updateSystemSettings($vars, $errors);
break;
case 'tickets':
return $this->updateTicketsSettings($vars, $errors);
break;
case 'emails':
return $this->updateEmailsSettings($vars, $errors);
break;
case 'pages':
return $this->updatePagesSettings($vars, $errors);
break;
case 'autoresp':
return $this->updateAutoresponderSettings($vars, $errors);
break;
case 'alerts':
return $this->updateAlertsSettings($vars, $errors);
break;
case 'kb':
return $this->updateKBSettings($vars, $errors);
break;
default:
$errors['err']='Unknown setting option. Get technical support.';
}
return false;
}
function updateSystemSettings($vars, &$errors) {
$f=array();
$f['helpdesk_url']=array('type'=>'string', 'required'=>1, 'error'=>'Helpdesk URl required');
$f['helpdesk_title']=array('type'=>'string', 'required'=>1, 'error'=>'Helpdesk title required');
$f['default_dept_id']=array('type'=>'int', 'required'=>1, 'error'=>'Default Dept. required');
$f['default_template_id']=array('type'=>'int', 'required'=>1, 'error'=>'You must select template.');
$f['staff_session_timeout']=array('type'=>'int', 'required'=>1, 'error'=>'Enter idle time in minutes');
$f['client_session_timeout']=array('type'=>'int', 'required'=>1, 'error'=>'Enter idle time in minutes');
//Date & Time Options
$f['time_format']=array('type'=>'string', 'required'=>1, 'error'=>'Time format required');
$f['date_format']=array('type'=>'string', 'required'=>1, 'error'=>'Date format required');
$f['datetime_format']=array('type'=>'string', 'required'=>1, 'error'=>'Datetime format required');
$f['daydatetime_format']=array('type'=>'string', 'required'=>1, 'error'=>'Day, Datetime format required');
$f['default_timezone_id']=array('type'=>'int', 'required'=>1, 'error'=>'Default Timezone required');
$f['pw_reset_window']=array('type'=>'int', 'required'=>1, 'min'=>1,
'error'=>'Valid password reset window required');
if(!Validator::process($f, $vars, $errors) || $errors)
return false;
return $this->updateAll(array(
'isonline'=>$vars['isonline'],
'helpdesk_title'=>$vars['helpdesk_title'],
'helpdesk_url'=>$vars['helpdesk_url'],
'default_dept_id'=>$vars['default_dept_id'],
'default_template_id'=>$vars['default_template_id'],
'max_page_size'=>$vars['max_page_size'],
'log_level'=>$vars['log_level'],
'log_graceperiod'=>$vars['log_graceperiod'],
'passwd_reset_period'=>$vars['passwd_reset_period'],
'staff_max_logins'=>$vars['staff_max_logins'],
'staff_login_timeout'=>$vars['staff_login_timeout'],
'staff_session_timeout'=>$vars['staff_session_timeout'],
'staff_ip_binding'=>isset($vars['staff_ip_binding'])?1:0,
'client_max_logins'=>$vars['client_max_logins'],
'client_login_timeout'=>$vars['client_login_timeout'],
'client_session_timeout'=>$vars['client_session_timeout'],
'allow_pw_reset'=>isset($vars['allow_pw_reset'])?1:0,
'pw_reset_window'=>$vars['pw_reset_window'],
'time_format'=>$vars['time_format'],
'date_format'=>$vars['date_format'],
'datetime_format'=>$vars['datetime_format'],
'daydatetime_format'=>$vars['daydatetime_format'],
'default_timezone_id'=>$vars['default_timezone_id'],
'enable_daylight_saving'=>isset($vars['enable_daylight_saving'])?1:0,
));
}
function updateTicketsSettings($vars, &$errors) {
$f=array();
$f['default_sla_id']=array('type'=>'int', 'required'=>1, 'error'=>'Selection required');
$f['default_priority_id']=array('type'=>'int', 'required'=>1, 'error'=>'Selection required');
$f['max_open_tickets']=array('type'=>'int', 'required'=>1, 'error'=>'Enter valid numeric value');
$f['autolock_minutes']=array('type'=>'int', 'required'=>1, 'error'=>'Enter lock time in minutes');
if($vars['enable_captcha']) {
if (!extension_loaded('gd'))
$errors['enable_captcha']='The GD extension required';
elseif(!function_exists('imagepng'))
$errors['enable_captcha']='PNG support required for Image Captcha';
}
if($vars['allow_attachments']) {
if(!ini_get('file_uploads'))
$errors['err']='The \'file_uploads\' directive is disabled in php.ini';
if(!is_numeric($vars['max_file_size']))
$errors['max_file_size']='Maximum file size required';
if(!$vars['allowed_filetypes'])
$errors['allowed_filetypes']='Allowed file extentions required';
if(!($maxfileuploads=ini_get('max_file_uploads')))
$maxfileuploads=DEFAULT_MAX_FILE_UPLOADS;
if(!$vars['max_user_file_uploads'] || $vars['max_user_file_uploads']>$maxfileuploads)
$errors['max_user_file_uploads']='Invalid selection. Must be less than '.$maxfileuploads;
if(!$vars['max_staff_file_uploads'] || $vars['max_staff_file_uploads']>$maxfileuploads)
$errors['max_staff_file_uploads']='Invalid selection. Must be less than '.$maxfileuploads;
}
if(!Validator::process($f, $vars, $errors) || $errors)
return false;
return $this->updateAll(array(
'random_ticket_ids'=>$vars['random_ticket_ids'],
'default_priority_id'=>$vars['default_priority_id'],
'default_sla_id'=>$vars['default_sla_id'],
'max_open_tickets'=>$vars['max_open_tickets'],
'autolock_minutes'=>$vars['autolock_minutes'],
'allow_priority_change'=>isset($vars['allow_priority_change'])?1:0,
'use_email_priority'=>isset($vars['use_email_priority'])?1:0,
'enable_captcha'=>isset($vars['enable_captcha'])?1:0,
'log_ticket_activity'=>isset($vars['log_ticket_activity'])?1:0,
'auto_assign_reopened_tickets'=>isset($vars['auto_assign_reopened_tickets'])?1:0,
'show_assigned_tickets'=>isset($vars['show_assigned_tickets'])?1:0,
'show_answered_tickets'=>isset($vars['show_answered_tickets'])?1:0,
'show_related_tickets'=>isset($vars['show_related_tickets'])?1:0,
'show_notes_inline'=>isset($vars['show_notes_inline'])?1:0,
'clickable_urls'=>isset($vars['clickable_urls'])?1:0,
'hide_staff_name'=>isset($vars['hide_staff_name'])?1:0,
'allow_attachments'=>isset($vars['allow_attachments'])?1:0,
'allowed_filetypes'=>strtolower(preg_replace("/\n\r|\r\n|\n|\r/", '',trim($vars['allowed_filetypes']))),
'max_file_size'=>$vars['max_file_size'],
'max_user_file_uploads'=>$vars['max_user_file_uploads'],
'max_staff_file_uploads'=>$vars['max_staff_file_uploads'],
'email_attachments'=>isset($vars['email_attachments'])?1:0,
'allow_email_attachments'=>isset($vars['allow_email_attachments'])?1:0,
'allow_online_attachments'=>isset($vars['allow_online_attachments'])?1:0,
'allow_online_attachments_onlogin'=>isset($vars['allow_online_attachments_onlogin'])?1:0,
));
}
function updateEmailsSettings($vars, &$errors) {
$f=array();
$f['default_email_id']=array('type'=>'int', 'required'=>1, 'error'=>'Default email required');
$f['alert_email_id']=array('type'=>'int', 'required'=>1, 'error'=>'Selection required');
$f['admin_email']=array('type'=>'email', 'required'=>1, 'error'=>'System admin email required');
if($vars['strip_quoted_reply'] && !$vars['reply_separator'])
$errors['reply_separator']='Reply separator required to strip quoted reply.';
if($vars['admin_email'] && Email::getIdByEmail($vars['admin_email'])) //Make sure admin email is not also a system email.
$errors['admin_email']='Email already setup as system email';
if(!Validator::process($f,$vars,$errors) || $errors)
return false;
return $this->updateAll(array(
'default_email_id'=>$vars['default_email_id'],
'alert_email_id'=>$vars['alert_email_id'],
'default_smtp_id'=>$vars['default_smtp_id'],
'admin_email'=>$vars['admin_email'],
'enable_auto_cron'=>isset($vars['enable_auto_cron'])?1:0,
'enable_mail_polling'=>isset($vars['enable_mail_polling'])?1:0,
'strip_quoted_reply'=>isset($vars['strip_quoted_reply'])?1:0,
'reply_separator'=>$vars['reply_separator'],
));
}
function getLogo($site) {
$id = $this->get("{$site}_logo_id", false);
return ($id) ? AttachmentFile::lookup($id) : null;
}
function getClientLogo() {
return $this->getLogo('client');
}
function getLogoId($site) {
return $this->get("{$site}_logo_id", false);
}
function getClientLogoId() {
return $this->getLogoId('client');
}
function updatePagesSettings($vars, &$errors) {
$f=array();
$f['landing_page_id'] = array('type'=>'int', 'required'=>1, 'error'=>'required');
$f['offline_page_id'] = array('type'=>'int', 'required'=>1, 'error'=>'required');
$f['thank-you_page_id'] = array('type'=>'int', 'required'=>1, 'error'=>'required');
if ($_FILES['logo']) {
$error = false;
list($logo) = AttachmentFile::format($_FILES['logo']);
if (!$logo)
; // Pass
elseif ($logo['error'])
$errors['logo'] = $logo['error'];
elseif (!($id = AttachmentFile::uploadLogo($logo, $error)))
$errors['logo'] = 'Unable to upload logo image. '.$error;
}
if(!Validator::process($f, $vars, $errors) || $errors)
return false;
if (isset($vars['delete-logo']))
foreach ($vars['delete-logo'] as $id)
if (($vars['selected-logo'] != $id)
&& ($f = AttachmentFile::lookup($id)))
$f->delete();
return $this->updateAll(array(
'landing_page_id' => $vars['landing_page_id'],
'offline_page_id' => $vars['offline_page_id'],
'thank-you_page_id' => $vars['thank-you_page_id'],
'client_logo_id' => (
(is_numeric($vars['selected-logo']) && $vars['selected-logo'])
? $vars['selected-logo'] : false),
));
}
function updateAutoresponderSettings($vars, &$errors) {
if($errors) return false;
return $this->updateAll(array(
'ticket_autoresponder'=>$vars['ticket_autoresponder'],
'message_autoresponder'=>$vars['message_autoresponder'],
'ticket_notice_active'=>$vars['ticket_notice_active'],
'overlimit_notice_active'=>$vars['overlimit_notice_active'],
));
}
function updateKBSettings($vars, &$errors) {
if($errors) return false;
return $this->updateAll(array(
'enable_kb'=>isset($vars['enable_kb'])?1:0,
'enable_premade'=>isset($vars['enable_premade'])?1:0,
));
}
function updateAlertsSettings($vars, &$errors) {
if($vars['ticket_alert_active']
&& (!isset($vars['ticket_alert_admin'])
&& !isset($vars['ticket_alert_dept_manager'])
&& !isset($vars['ticket_alert_dept_members']))) {
$errors['ticket_alert_active']='Select recipient(s)';
}
if($vars['message_alert_active']
&& (!isset($vars['message_alert_laststaff'])
&& !isset($vars['message_alert_assigned'])
&& !isset($vars['message_alert_dept_manager']))) {
$errors['message_alert_active']='Select recipient(s)';
}
if($vars['note_alert_active']
&& (!isset($vars['note_alert_laststaff'])
&& !isset($vars['note_alert_assigned'])