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HOOBS.LOCAL won't open #828

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4 tasks
dizney2424 opened this issue Oct 6, 2020 · 7 comments
Closed
4 tasks

HOOBS.LOCAL won't open #828

dizney2424 opened this issue Oct 6, 2020 · 7 comments
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bug Something isn't working discovery Issues reported without enough information

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@dizney2424
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Description
A clear and concise description of what the bug is.
unable to access Hoobs.local or ip
Version
Please include the version of HOOBS you are using.

Did you upgrade
Please let us know if you upgraded from a previous version.

  • Yes
  • [ x] No

Pervious version
If you upgraded, please let us know your previous version.

Did you orginally upgrade to HOOBS 3 from HOOBS 2.1.1?
Did you perform an upgrade from HOOBS 2.1.1? Some things are different.

  • Yes
  • [ x No

What device are you using?
Please let us know the device you are running HOOBS on.

  • HOOBS Box
  • [ x HOOBS SD Card
  • Custom Install

If this is a custom install, what's your operating system?
Please let us know what operating system and version you are using. Ex. Fedora 30 or macOS Catalina.

List your plugins
Please include a list of the plugins you are using. We need to be able to find it on NPM. If the plugin is no published, please include a link to the repository.

Post your config
This can be found in the interface, Configuration -> Advanced or you can get it via SSH cat ~/.hoobs/etc/config.json

  • Remove any passwords from the config file. This is public.
POST CONFIG HERE

Post your log
You can get the log from the intercafe. This is in the Log section.

POST LOG HERE

Additional context
Add any other context about the problem here.
Hoobs runs fine just can't access the gui
@dizney2424 dizney2424 added bug Something isn't working discovery Issues reported without enough information labels Oct 6, 2020
@askovi
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askovi commented Oct 8, 2020

Try just http://hoobs or find the local IP address assigned to HOOBS by your router and connect to it like this: http://192.168.x.x

@dizney2424
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I have I get hoobs’s server IP address could not be found. but I can ping the ip

@askovi
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askovi commented Oct 9, 2020

If you're using a mesh network, you will have to connect the HOOBS Box into the main node for it to be accessible across the network.

If you're using Windows, you must have the Apple Bonjour Service installed (restart your computer after installing it): https://support.apple.com/kb/DL999?locale=en_US

You can also try logging in via SSH and get the logs.

  1. Login to the HOOBS Box via SSH on your computer.

On MacOS use the Terminal app and type: ssh hoobs@hoobs.local

Type yes to accept the certificate key then press enter. When prompted for password, type hoobsadmin

On Windows, use Putty with the same credentials as above.

  1. After successfully logging in, type this to get the logs: sudo hoobs service log

@dizney2424
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dizney2424 commented Oct 9, 2020 via email

@askovi
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askovi commented Oct 9, 2020

Your service is running on port 8080, so the address is: http://hoobs.local:8080

@dizney2424
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dizney2424 commented Oct 9, 2020 via email

@askovi
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askovi commented Oct 18, 2020

You're welcome!

@askovi askovi closed this as completed Oct 18, 2020
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@askovi @dizney2424