fail to import import transformers.trainer due to libssl.so.10: cannot open shared object file: No such file or directory

[xxiexuezhi]

System Info

Traceback (most recent call last):
File "/home/xxie92/anaconda3/envs/sema/lib/python3.8/site-packages/transformers/utils/import_utils.py", line 1002, in _get_module
return importlib.import_module("." + module_name, self.name)
File "/home/xxie92/anaconda3/envs/sema/lib/python3.8/importlib/init.py", line 127, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "", line 1014, in _gcd_import
File "", line 991, in _find_and_load
File "", line 975, in _find_and_load_unlocked
File "", line 671, in _load_unlocked
File "", line 843, in exec_module
File "", line 219, in _call_with_frames_removed
File "/home/xxie92/anaconda3/envs/sema/lib/python3.8/site-packages/transformers/trainer.py", line 66, in
from .data.data_collator import DataCollator, DataCollatorWithPadding, default_data_collator
File "/home/xxie92/anaconda3/envs/sema/lib/python3.8/site-packages/transformers/data/init.py", line 19, in
from .data_collator import (
File "/home/xxie92/anaconda3/envs/sema/lib/python3.8/site-packages/transformers/data/data_collator.py", line 21, in
from ..models.bert import BertTokenizer, BertTokenizerFast
File "/home/xxie92/anaconda3/envs/sema/lib/python3.8/site-packages/transformers/models/init.py", line 19, in
from . import (
File "/home/xxie92/anaconda3/envs/sema/lib/python3.8/site-packages/transformers/models/mt5/init.py", line 40, in
from ..t5.tokenization_t5_fast import T5TokenizerFast
File "/home/xxie92/anaconda3/envs/sema/lib/python3.8/site-packages/transformers/models/t5/tokenization_t5_fast.py", line 23, in
from ...tokenization_utils_fast import PreTrainedTokenizerFast
File "/home/xxie92/anaconda3/envs/sema/lib/python3.8/site-packages/transformers/tokenization_utils_fast.py", line 24, in
import tokenizers.pre_tokenizers as pre_tokenizers_fast
File "/home/xxie92/anaconda3/envs/sema/lib/python3.8/site-packages/tokenizers/init.py", line 79, in
from .tokenizers import (
ImportError: libssl.so.10: cannot open shared object file: No such file or directory

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "test.py", line 3, in
from transformers import Trainer, TrainingArguments, EvalPrediction
File "", line 1039, in _handle_fromlist
File "/home/xxie92/anaconda3/envs/sema/lib/python3.8/site-packages/transformers/utils/import_utils.py", line 992, in getattr
module = self._get_module(self._class_to_module[name])
File "/home/xxie92/anaconda3/envs/sema/lib/python3.8/site-packages/transformers/utils/import_utils.py", line 1004, in _get_module
raise RuntimeError(
RuntimeError: Failed to import transformers.trainer because of the following error (look up to see its traceback):
libssl.so.10: cannot open shared object file: No such file or directory

Who can help?

No response

Information

• The official example scripts
• My own modified scripts

Tasks

• An officially supported task in the examples folder (such as GLUE/SQuAD, ...)
• My own task or dataset (give details below)

Expected behavior

I installed transformers following the official online website. steps: I create a new env using conda. And install it using conda. it give this error. i also tried from pip to install. the same error appear.

From the error message, it seems tokenizer package may be the problem. But I am not sure how to solve it.

[xxiexuezhi]

I am not exacly sure how solve it. But bascially I tried all combination from pip and conda and somehow it works.

[Utopiah]

I don't think this should be closed as I'm getting the same error on continuumio/anaconda3 after conda install -c huggingface transformers but pip install transformers did work.

[GeminiLn]

Got the same error with conda install -c huggingface transfformers. And thank you @Utopiah , the pip works.

[Pranav-Machingal]

I am getting the following error with pip,
RuntimeError: Failed to import transformers.trainer because of the following error (look up to see its traceback): cannot import name 'BertTokenizerFast' from 'transformers.models.bert' (/home/pranav.mac/anaconda3/lib/python3.9/site-packages/transformers/models/bert/__init__.py)

[Pranav-Machingal]

I am getting the following error with pip, RuntimeError: Failed to import transformers.trainer because of the following error (look up to see its traceback): cannot import name 'BertTokenizerFast' from 'transformers.models.bert' (/home/pranav.mac/anaconda3/lib/python3.9/site-packages/transformers/models/bert/__init__.py)

I worked when I did pip uninstall tokenizers and pip install transformers

[fufeisi]

Got the same error with conda install -c huggingface transfformers.

[CryptoLordSheogorath]

I was able to solve this by uninstalling torch

[NRodion]

I am getting the following error with pip, RuntimeError: Failed to import transformers.trainer because of the following error (look up to see its traceback): cannot import name 'BertTokenizerFast' from 'transformers.models.bert' (/home/pranav.mac/anaconda3/lib/python3.9/site-packages/transformers/models/bert/__init__.py)

I worked when I did pip uninstall tokenizers and pip install transformers

Worked for me

[kkkkk001]

I am getting the following error with pip, RuntimeError: Failed to import transformers.trainer because of the following error (look up to see its traceback): cannot import name 'BertTokenizerFast' from 'transformers.models.bert' (/home/pranav.mac/anaconda3/lib/python3.9/site-packages/transformers/models/bert/__init__.py)

I worked when I did pip uninstall tokenizers and pip install transformers

These two commands worked for me with the error 'libssl.so.10: cannot open shared object file'.

[fhirfly]

Same error here on miniconda/linux(ubunut) when I run conda install. As others have said, the error goes away with : pip uninstall tokenizers and pip install transformers.

[weiwei1206]

I am getting the following error with pip, RuntimeError: Failed to import transformers.trainer because of the following error (look up to see its traceback): cannot import name 'BertTokenizerFast' from 'transformers.models.bert' (/home/pranav.mac/anaconda3/lib/python3.9/site-packages/transformers/models/bert/__init__.py)

I worked when I did pip uninstall tokenizers and pip install transformers

worked for me

[boolYikes]

I am getting the following error with pip, RuntimeError: Failed to import transformers.trainer because of the following error (look up to see its traceback): cannot import name 'BertTokenizerFast' from 'transformers.models.bert' (/home/pranav.mac/anaconda3/lib/python3.9/site-packages/transformers/models/bert/__init__.py)

I worked when I did pip uninstall tokenizers and pip install transformers

This solves libssl problem altogether. GREEEAAAAT!

[charchit7]

using pip installation from here : https://huggingface.co/docs/diffusers/installation
worked for me.