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smart plugin doesn't report health status and other fields #9993

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d-mankowski-samsung opened this issue Oct 25, 2021 · 13 comments
Closed

smart plugin doesn't report health status and other fields #9993

d-mankowski-samsung opened this issue Oct 25, 2021 · 13 comments
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area/smart bug unexpected problem or unintended behavior waiting for response waiting for response from contributor

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@d-mankowski-samsung
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d-mankowski-samsung commented Oct 25, 2021 •
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Relevant telegraf.conf:

[[inputs.smart]]
  interval = "20s"
  use_sudo = true
  path_smartctl = "/usr/sbin/smartctl"
  enable_extensions = ["auto-on"]
  attributes = true
  timeout = "15s"
  nocheck="standby"

System info:

The plugin has not been updated since this version of Telegraf.

# telegraf --version
Telegraf 1.19.1 (git: HEAD 9f8be047)

[root@lab-eu-1a-xxx-yyy~]# uname -r
3.10.0-1127.el7.x86_64
[root@lab-eu-1a-xxx-yyy~]# cat /etc/centos-release
CentOS Linux release 7.9.2009 (Core)

# smartctl --version
smartctl 7.0 2018-12-30 r4883 [x86_64-linux-3.10.0-1127.el7.x86_64] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

smartctl comes with ABSOLUTELY NO WARRANTY. This is free
software, and you are welcome to redistribute it under
the terms of the GNU General Public License; either
version 2, or (at your option) any later version.
See http://www.gnu.org for further details.

smartmontools release 7.0 dated 2018-12-30 at 14:47:55 UTC
smartmontools SVN rev 4883 dated 2018-12-30 at 14:48:54
smartmontools build host: x86_64-redhat-linux-gnu
smartmontools build with: C++98, GCC 4.8.5 20150623 (Red Hat 4.8.5-39)

# nvme --version
nvme version 1.8.1

# cat /etc/sudoers.d/telegraf
Cmnd_Alias SMARTCTL = /usr/sbin/smartctl
telegraf  ALL=(ALL) NOPASSWD: SMARTCTL
Defaults!SMARTCTL !logfile, !syslog, !pam_session

Cmnd_Alias NVME = /usr/sbin/nvme
telegraf  ALL=(ALL) NOPASSWD: NVME
Defaults!NVME !logfile, !syslog, !pam_session

Steps to reproduce:

  1. Run Telegraf setup like above.

Expected behavior:

health_ok of a disk is reported.

Actual behavior:

health_ok of a disk is not reported.

Additional info:

[root@lab-eu-1a-0504-h12 ~]# telegraf --input-filter smart --test | grep smart_device
2021-10-25T07:01:43Z I! Starting Telegraf 1.19.1
2021-10-25T07:01:43Z I! Using config file: /etc/telegraf/telegraf.conf
> smart_device,capacity=1200243695616,device=sdj,enabled=Enabled,host=lab-eu-1a-xxx-yyy,model=HUC101812CSS204,serial_no=XYZ exit_status_count=1,exit_status_max=0,exit_status_mean=0,exit_status_min=0,exit_status_sum=0,temp_c_count=1,temp_c_max=29,temp_c_mean=29,temp_c_min=29,temp_c_sum=29 1635145304000000000

As can be seen, plugin correctly reports temperature and exit_status is 0, so no errors occurred. But fields: health_ok, read_error_rate, seek_error, udma_crc_errors and tag wwn are missing.

There are no permission issues, as I can run a proper scan as telegraf user:

[root@lab-eu-1a-xxx-yyy~]# sudo -H -u telegraf bash -c 'sudo smartctl --info --health --attributes --tolerance=verypermissive --nocheck standby --format=brief -d scsi /dev/sdb'
smartctl 7.0 2018-12-30 r4883 [x86_64-linux-3.10.0-1127.el7.x86_64] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               HGST
Product:              HUC101812CSS204
Revision:             FJ23
Compliance:           SPC-4
User Capacity:        1,200,243,695,616 bytes [1.20 TB]
Logical block size:   512 bytes
Formatted with type 2 protection
8 bytes of protection information per logical block
LU is fully provisioned
Rotation Rate:        10000 rpm
Form Factor:          2.5 inches
Logical Unit id:      0x5000cca0800d108c
Serial number:        0EG75RWG
Device type:          disk
Transport protocol:   SAS (SPL-3)
Local Time is:        Mon Oct 25 07:20:59 2021 UTC
SMART support is:     Available - device has SMART capability.
SMART support is:     Enabled
Temperature Warning:  Enabled

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK

Current Drive Temperature:     30 C
Drive Trip Temperature:        50 C

Manufactured in week 40 of year 2016
Specified cycle count over device lifetime:  50000
Accumulated start-stop cycles:  94
Specified load-unload count over device lifetime:  600000
Accumulated load-unload cycles:  8799
Elements in grown defect list: 0

Vendor (Seagate Cache) information
  Blocks sent to initiator = 16096571812741120

Adding SUID to /usr/bin/smartctl also didn't help.

[root@lab-eu-1a-xxx-yyy ~]# sudo -H -u telegraf bash -c 'sudo smartctl --scan'
/dev/sda -d scsi # /dev/sda, SCSI device
/dev/sdb -d scsi # /dev/sdb, SCSI device
/dev/sdc -d scsi # /dev/sdc, SCSI device
/dev/sdd -d scsi # /dev/sdd, SCSI device
/dev/sde -d scsi # /dev/sde, SCSI device
/dev/sdf -d scsi # /dev/sdf, SCSI device
/dev/sdg -d scsi # /dev/sdg, SCSI device
/dev/sdh -d scsi # /dev/sdh, SCSI device
/dev/sdi -d scsi # /dev/sdi, SCSI device
/dev/sdj -d scsi # /dev/sdj, SCSI device
/dev/sdk -d scsi # /dev/sdk, SCSI device
/dev/sdl -d scsi # /dev/sdl, SCSI device
/dev/sdm -d scsi # /dev/sdm, SCSI device
/dev/sdn -d scsi # /dev/sdn, SCSI device
/dev/sdo -d scsi # /dev/sdo, SCSI device
/dev/sdp -d scsi # /dev/sdp, SCSI device
@d-mankowski-samsung d-mankowski-samsung added the bug unexpected problem or unintended behavior label Oct 25, 2021
@zzcpower
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hi there, any update yet? I just encountered the same issue

@kjboa
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kjboa commented May 15, 2022

i seem to have the same issue

@powersj
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powersj commented May 16, 2022

Hi,

Telegraf 1.19.1 (git: HEAD 9f8be04)

There was an issue resolved with the smart plugin not to long ago that fix some of the metric parsing issues. Can someone please try v1.22.2 or later and let me know what fields are still not showing up?

But fields: health_ok, read_error_rate, seek_error, udma_crc_errors and tag wwn are missing.

The wwn tag looks for LU WWN Device Id:, and I do not see that in your smartctl output. That field may not be available for your device.

The health_ok field looks for SMART overall-health self-assessment test result or SMART Health Status. Your output shows SMART support is, which means we may need to add yet another option to look for.

The remaining fields are looked for in the device attributes. Can you please provide the output of smartctl -a <device path> as well, please?

Thanks!

@powersj powersj added the waiting for response waiting for response from contributor label May 16, 2022
@simonengel
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Same issue for me: telegraf --test returns the correct information with exit_status 0, however exit_status 2 is reported (to influxdb) and other fields are missing. I am running Telegraf 1.22.4 in Docker.

Additional Info:

  • Strangely enough, when running a second process in the container the fields are reported correctly by the second process.
  • Telegraf version 1.15 was the last working version for me.

@telegraf-tiger telegraf-tiger bot removed the waiting for response waiting for response from contributor label May 24, 2022
@powersj
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powersj commented May 24, 2022

@simonengel, @kjboa, @zzcpower,

Please provide the full output of smartctl -a <device path> for the device in question and let me know exactly what fields are missing?

@powersj powersj added the waiting for response waiting for response from contributor label May 24, 2022
@simonengel
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Sure, here the output for a WD Red drive. However this behavior applies to all HDDs and SSDs in the system.
Fields submitted: exit_status
Fields missing: read_error_rate , seek_error_rate , temp_c , udma_crc_errors , health_ok

Output of smartctl -a /dev/sda:

smartctl 7.3 2022-02-28 r5338 [x86_64-linux-5.4.0-113-generic] (local build)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD40EFRX-68N32N0
Serial Number:    <sn>
LU WWN Device Id:  <wwn>
Firmware Version: 82.00A82
User Capacity:    4.000.787.030.016 bytes [4,00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database 7.3/5319
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Tue May 24 19:56:01 2022 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(44520) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 472) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x303d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   193   161   021    Pre-fail  Always       -       5308
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       129
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   049   049   000    Old_age   Always       -       37891
 10 Spin_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   100   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       124
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       33
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       108
194 Temperature_Celsius     0x0022   116   104   000    Old_age   Always       -       34
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%     35408         -
# 2  Short offline       Completed without error       00%     17364         -
# 3  Short offline       Completed without error       00%     14863         -
# 4  Short offline       Completed without error       00%     14118         -
# 5  Short offline       Completed without error       00%     13400         -
# 6  Short offline       Completed without error       00%     12658         -
# 7  Short offline       Completed without error       00%     11987         -
# 8  Short offline       Completed without error       00%     11244         -
# 9  Extended offline    Completed without error       00%     10871         -
#10  Short offline       Completed without error       00%     10501         -
#11  Short offline       Completed without error       00%     10231         -
#12  Short offline       Completed without error       00%      9782         -
#13  Short offline       Completed without error       00%      9038         -
#14  Short offline       Completed without error       00%      8319         -
#15  Short offline       Completed without error       00%      7575         -
#16  Short offline       Completed without error       00%      6832         -
#17  Extended offline    Completed without error       00%      6459         -
#18  Short offline       Completed without error       00%      6113         -
#19  Short offline       Completed without error       00%      5370         -
#20  Short offline       Completed without error       00%      4652         -
#21  Short offline       Completed without error       00%      3912         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

@telegraf-tiger telegraf-tiger bot removed the waiting for response waiting for response from contributor label May 24, 2022
@powersj
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powersj commented Jun 7, 2022

@simonengel, or anyone else on this issue,

I have put up #11268 with some additional logging. Would you, or anyone else on this issue, be willing to download the artifact for your platform that was attached by the telegraf-tiger and try running it? I would like to get 1) all the additional output and 2) have you run with the exact systemctl command that telegraf is using as well.

read_error_rate , seek_error_rate , temp_c , udma_crc_errors

These are all attributes that are parsed in the same manner, so something is not getting parsed correctly or matching a regex.

health_ok

Above I incorrectly said we might need to add SMART support is, however, that is not the field that we need. The field is in your output above as SMART overall-health self-assessment test result so this should be working :\ Hopefully, we can see what regex is not matching correctly.

Thanks!

@nck974
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nck974 commented Jul 9, 2022 •
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I'm experiencing the same issue. I'm running a proxmox server with 1 WD red conected by USB, 1 internal HDD toshiba and 1SSD samsung.

I'm only able to see data for the WD red.
Output of smartctl

smartctl --health --info --attributes --tolerance=verypermissive  --format=brief  /dev/disk/by-id/ata-Samsung_SSD_850_EVO_500GB_S2RBNX0HA17193Y
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.39-1-pve] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Samsung based SSDs
Device Model:     Samsung SSD 850 EVO 500GB
Serial Number:    S2RBNX0HA17193Y
LU WWN Device Id: 5 002538 d415a7111
Firmware Version: EMT02B6Q
User Capacity:    500,107,862,016 bytes [500 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
TRIM Command:     Available
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2, ATA8-ACS T13/1699-D revision 4c
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sat Jul  9 14:01:24 2022 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  5 Reallocated_Sector_Ct   PO--CK   100   100   010    -    0
  9 Power_On_Hours          -O--CK   097   097   000    -    14419
 12 Power_Cycle_Count       -O--CK   096   096   000    -    3970
177 Wear_Leveling_Count     PO--C-   094   094   000    -    114
179 Used_Rsvd_Blk_Cnt_Tot   PO--C-   100   100   010    -    0
181 Program_Fail_Cnt_Total  -O--CK   100   100   010    -    0
182 Erase_Fail_Count_Total  -O--CK   100   100   010    -    0
183 Runtime_Bad_Block       PO--C-   100   100   010    -    0
187 Uncorrectable_Error_Cnt -O--CK   100   100   000    -    0
190 Airflow_Temperature_Cel -O--CK   065   041   000    -    35
195 ECC_Error_Rate          -O-RC-   200   200   000    -    0
199 CRC_Error_Count         -OSRCK   100   100   000    -    0
235 POR_Recovery_Count      -O--C-   099   099   000    -    29
241 Total_LBAs_Written      -O--CK   099   099   000    -    21592984626
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

 smartctl --health --info --attributes --tolerance=verypermissive  --format=brief  /dev/disk/by-id/ata-TOSHIBA_MK5065GSXF_12UICIPTT
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.39-1-pve] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Toshiba 2.5" HDD MK..65GSX
Device Model:     TOSHIBA MK5065GSXF
Serial Number:    12UICIPTT
LU WWN Device Id: 5 000039 3c3b8eef5
Firmware Version: GV108B
User Capacity:    500,107,862,016 bytes [500 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    5400 rpm
Form Factor:      2.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 2.6, 3.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Sat Jul  9 14:03:05 2022 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     PO-R--   100   100   050    -    0
  2 Throughput_Performance  P-S---   100   100   050    -    0
  3 Spin_Up_Time            POS--K   100   100   001    -    2133
  4 Start_Stop_Count        -O--CK   100   100   000    -    15249
  5 Reallocated_Sector_Ct   PO--CK   100   100   050    -    597
  7 Seek_Error_Rate         PO-R--   100   100   050    -    0
  8 Seek_Time_Performance   P-S---   100   100   050    -    0
  9 Power_On_Hours          -O--CK   069   069   000    -    12513
 10 Spin_Retry_Count        PO--CK   253   100   030    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    9610
191 G-Sense_Error_Rate      -O--CK   100   100   000    -    477
192 Power-Off_Retract_Count -O--CK   100   100   000    -    286
193 Load_Cycle_Count        -O--CK   025   025   000    -    755975
194 Temperature_Celsius     -O---K   100   100   000    -    42 (Min/Max 14/47)
196 Reallocated_Event_Count -O--CK   100   100   000    -    63
197 Current_Pending_Sector  -O--CK   100   100   000    -    0
198 Offline_Uncorrectable   ----CK   100   100   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   253   000    -    0
220 Disk_Shift              -O----   100   100   000    -    41
222 Loaded_Hours            -O--CK   085   085   000    -    6085
223 Load_Retry_Count        -O--CK   100   100   000    -    0
224 Load_Friction           -O---K   100   100   000    -    0
226 Load-in_Time            -OS--K   100   100   000    -    233
240 Head_Flying_Hours       P-----   100   100   001    -    0
254 Free_Fall_Sensor        -O--CK   100   100   000    -    148
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

My telegraf config:

[[inputs.smart]]
    ## Optionally specify the path to the smartctl executable
    path_smartctl = "/usr/sbin/smartctl"
    path_nvme = "/usr/sbin/nvme"
    use_sudo = true
    read_method = "sequential"
    devices = [
        "/dev/disk/by-id/ata-Samsung_SSD_850_EVO_500GB_S2RBNX0HA17193Y -d scsi",
        "/dev/disk/by-id/ata-TOSHIBA_MK5065GSXF_12UICIPTT -d scsi",
        "/dev/disk/by-id/ata-WDC_WD40EFZX-68AWUN0_WD-WX42DC193DU6 -d sat"]
        attributes = true

Query in telegraf which yields to always a 0 in _value:

from(bucket: "telegraf")
  |> range(start: v.timeRangeStart, stop: v.timeRangeStop)
  |> filter(fn: (r) => r["_measurement"] == "smart_attribute")
  |> filter(fn: (r) => r["device"] == "ata-TOSHIBA_MK5065GSXF_12UICIPTT" or r["device"] == "ata-Samsung_SSD_850_EVO_500GB_S2RBNX0HA17193Y")
  |> aggregateWindow(every: v.windowPeriod, fn: mean, createEmpty: false)

Version (Should be newest avaialable with apt):

smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.39-1-pve] (local build)
Telegraf 1.23.1 (git: HEAD 686717fe)

@powersj
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powersj commented Jul 11, 2022

@nck974 - can you please run with the [[outputs.file]] output and see what telegraf is producing directly?

@simonengel - have you had a chance to look at my PR?

@powersj powersj added the waiting for response waiting for response from contributor label Jul 11, 2022
@telegraf-tiger
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Hello! I am closing this issue due to inactivity. I hope you were able to resolve your problem, if not please try posting this question in our Community Slack or Community Page. Thank you!

@nck974
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nck974 commented Jul 26, 2022

@nck974 - can you please run with the [[outputs.file]] output and see what telegraf is producing directly?

@simonengel - have you had a chance to look at my PR?

Sorry I completly forgot to do this:

root@XXXXXXXXX:/tmp# tail -n 500 -f metrics.out | grep smart
smart_attribute,capacity=500107862016,device=ata-Samsung_SSD_850_EVO_500GB_S2RBNX0HA17193Y,host=XXXXXXXXX,id=194,name=Temperature_Celsius,power=ACTIVE,serial_no=S2RBNX0HA17193Y raw_value=0i 1658867520000000000
smart_device,capacity=500107862016,device=ata-Samsung_SSD_850_EVO_500GB_S2RBNX0HA17193Y,host=XXXXXXXXX,power=ACTIVE,serial_no=S2RBNX0HA17193Y exit_status=0i,temp_c=0i 1658867520000000000
smart_attribute,capacity=500107862016,device=ata-TOSHIBA_MK5065GSXF_12UICIPTT,host=XXXXXXXXX,id=194,name=Temperature_Celsius,power=ACTIVE,serial_no=12UICIPTT raw_value=0i 1658867520000000000
smart_device,capacity=500107862016,device=ata-TOSHIBA_MK5065GSXF_12UICIPTT,host=XXXXXXXXX,power=ACTIVE,serial_no=12UICIPTT temp_c=0i,exit_status=0i 1658867520000000000
smart_attribute,capacity=4000787030016,device=ata-WDC_WD40EFZX-68AWUN0_WD-WX42DC193DU6,enabled=Enabled,fail=-,flags=POSR-K,host=XXXXXXXXX,id=1,model=WDC\ WD40EFZX-68AWUN0,name=Raw_Read_Error_Rate,power=ACTIVE,serial_no=WD-WX42DC193DU6,wwn=50014ee2bfaf3002 exit_status=0i,value=200i,worst=200i,threshold=51i,raw_value=0i 1658867520000000000
smart_attribute,capacity=4000787030016,device=ata-WDC_WD40EFZX-68AWUN0_WD-WX42DC193DU6,enabled=Enabled,fail=-,flags=POS--K,host=XXXXXXXXX,id=3,model=WDC\ WD40EFZX-68AWUN0,name=Spin_Up_Time,power=ACTIVE,serial_no=WD-WX42DC193DU6,wwn=50014ee2bfaf3002 exit_status=0i,value=253i,worst=253i,threshold=21i,raw_value=1833i 1658867520000000000
smart_attribute,capacity=4000787030016,device=ata-WDC_WD40EFZX-68AWUN0_WD-WX42DC193DU6,enabled=Enabled,fail=-,flags=-O--CK,host=XXXXXXXXX,id=4,model=WDC\ WD40EFZX-68AWUN0,name=Start_Stop_Count,power=ACTIVE,serial_no=WD-WX42DC193DU6,wwn=50014ee2bfaf3002 value=100i,worst=100i,threshold=0i,raw_value=13i,exit_status=0i 1658867520000000000
smart_attribute,capacity=4000787030016,device=ata-WDC_WD40EFZX-68AWUN0_WD-WX42DC193DU6,enabled=Enabled,fail=-,flags=PO--CK,host=XXXXXXXXX,id=5,model=WDC\ WD40EFZX-68AWUN0,name=Reallocated_Sector_Ct,power=ACTIVE,serial_no=WD-WX42DC193DU6,wwn=50014ee2bfaf3002 exit_status=0i,value=200i,worst=200i,threshold=140i,raw_value=0i 1658867520000000000
smart_attribute,capacity=4000787030016,device=ata-WDC_WD40EFZX-68AWUN0_WD-WX42DC193DU6,enabled=Enabled,fail=-,flags=-OSR-K,host=XXXXXXXXX,id=7,model=WDC\ WD40EFZX-68AWUN0,name=Seek_Error_Rate,power=ACTIVE,serial_no=WD-WX42DC193DU6,wwn=50014ee2bfaf3002 exit_status=0i,value=200i,worst=200i,threshold=0i,raw_value=0i 1658867520000000000
smart_attribute,capacity=4000787030016,device=ata-WDC_WD40EFZX-68AWUN0_WD-WX42DC193DU6,enabled=Enabled,fail=-,flags=-O--CK,host=XXXXXXXXX,id=9,model=WDC\ WD40EFZX-68AWUN0,name=Power_On_Hours,power=ACTIVE,serial_no=WD-WX42DC193DU6,wwn=50014ee2bfaf3002 exit_status=0i,value=100i,worst=100i,threshold=0i,raw_value=607i 1658867520000000000
smart_attribute,capacity=4000787030016,device=ata-WDC_WD40EFZX-68AWUN0_WD-WX42DC193DU6,enabled=Enabled,fail=-,flags=-O--CK,host=XXXXXXXXX,id=10,model=WDC\ WD40EFZX-68AWUN0,name=Spin_Retry_Count,power=ACTIVE,serial_no=WD-WX42DC193DU6,wwn=50014ee2bfaf3002 exit_status=0i,value=100i,worst=253i,threshold=0i,raw_value=0i 1658867520000000000
smart_attribute,capacity=4000787030016,device=ata-WDC_WD40EFZX-68AWUN0_WD-WX42DC193DU6,enabled=Enabled,fail=-,flags=-O--CK,host=XXXXXXXXX,id=11,model=WDC\ WD40EFZX-68AWUN0,name=Calibration_Retry_Count,power=ACTIVE,serial_no=WD-WX42DC193DU6,wwn=50014ee2bfaf3002 exit_status=0i,value=100i,worst=253i,threshold=0i,raw_value=0i 1658867520000000000
smart_attribute,capacity=4000787030016,device=ata-WDC_WD40EFZX-68AWUN0_WD-WX42DC193DU6,enabled=Enabled,fail=-,flags=-O--CK,host=XXXXXXXXX,id=12,model=WDC\ WD40EFZX-68AWUN0,name=Power_Cycle_Count,power=ACTIVE,serial_no=WD-WX42DC193DU6,wwn=50014ee2bfaf3002 exit_status=0i,value=100i,worst=100i,threshold=0i,raw_value=3i 1658867520000000000
smart_attribute,capacity=4000787030016,device=ata-WDC_WD40EFZX-68AWUN0_WD-WX42DC193DU6,enabled=Enabled,fail=-,flags=-O--CK,host=XXXXXXXXX,id=192,model=WDC\ WD40EFZX-68AWUN0,name=Power-Off_Retract_Count,power=ACTIVE,serial_no=WD-WX42DC193DU6,wwn=50014ee2bfaf3002 worst=200i,threshold=0i,raw_value=0i,exit_status=0i,value=200i 1658867520000000000
smart_attribute,capacity=4000787030016,device=ata-WDC_WD40EFZX-68AWUN0_WD-WX42DC193DU6,enabled=Enabled,fail=-,flags=-O--CK,host=XXXXXXXXX,id=193,model=WDC\ WD40EFZX-68AWUN0,name=Load_Cycle_Count,power=ACTIVE,serial_no=WD-WX42DC193DU6,wwn=50014ee2bfaf3002 exit_status=0i,value=200i,worst=200i,threshold=0i,raw_value=86i 1658867520000000000
smart_attribute,capacity=4000787030016,device=ata-WDC_WD40EFZX-68AWUN0_WD-WX42DC193DU6,enabled=Enabled,fail=-,flags=-O---K,host=XXXXXXXXX,id=194,model=WDC\ WD40EFZX-68AWUN0,name=Temperature_Celsius,power=ACTIVE,serial_no=WD-WX42DC193DU6,wwn=50014ee2bfaf3002 exit_status=0i,value=108i,worst=107i,threshold=0i,raw_value=42i 1658867520000000000
smart_attribute,capacity=4000787030016,device=ata-WDC_WD40EFZX-68AWUN0_WD-WX42DC193DU6,enabled=Enabled,fail=-,flags=-O--CK,host=XXXXXXXXX,id=196,model=WDC\ WD40EFZX-68AWUN0,name=Reallocated_Event_Count,power=ACTIVE,serial_no=WD-WX42DC193DU6,wwn=50014ee2bfaf3002 worst=200i,threshold=0i,raw_value=0i,exit_status=0i,value=200i 1658867520000000000
smart_attribute,capacity=4000787030016,device=ata-WDC_WD40EFZX-68AWUN0_WD-WX42DC193DU6,enabled=Enabled,fail=-,flags=-O--CK,host=XXXXXXXXX,id=197,model=WDC\ WD40EFZX-68AWUN0,name=Current_Pending_Sector,power=ACTIVE,serial_no=WD-WX42DC193DU6,wwn=50014ee2bfaf3002 exit_status=0i,value=200i,worst=200i,threshold=0i,raw_value=0i 1658867520000000000
smart_attribute,capacity=4000787030016,device=ata-WDC_WD40EFZX-68AWUN0_WD-WX42DC193DU6,enabled=Enabled,fail=-,flags=----CK,host=XXXXXXXXX,id=198,model=WDC\ WD40EFZX-68AWUN0,name=Offline_Uncorrectable,power=ACTIVE,serial_no=WD-WX42DC193DU6,wwn=50014ee2bfaf3002 exit_status=0i,value=100i,worst=253i,threshold=0i,raw_value=0i 1658867520000000000
smart_attribute,capacity=4000787030016,device=ata-WDC_WD40EFZX-68AWUN0_WD-WX42DC193DU6,enabled=Enabled,fail=-,flags=-O--CK,host=XXXXXXXXX,id=199,model=WDC\ WD40EFZX-68AWUN0,name=UDMA_CRC_Error_Count,power=ACTIVE,serial_no=WD-WX42DC193DU6,wwn=50014ee2bfaf3002 exit_status=0i,value=200i,worst=200i,threshold=0i,raw_value=0i 1658867520000000000
smart_attribute,capacity=4000787030016,device=ata-WDC_WD40EFZX-68AWUN0_WD-WX42DC193DU6,enabled=Enabled,fail=-,flags=---R--,host=XXXXXXXXX,id=200,model=WDC\ WD40EFZX-68AWUN0,name=Multi_Zone_Error_Rate,power=ACTIVE,serial_no=WD-WX42DC193DU6,wwn=50014ee2bfaf3002 exit_status=0i,value=100i,worst=253i,threshold=0i,raw_value=0i 1658867520000000000
smart_device,capacity=4000787030016,device=ata-WDC_WD40EFZX-68AWUN0_WD-WX42DC193DU6,enabled=Enabled,host=XXXXXXXXX,model=WDC\ WD40EFZX-68AWUN0,power=ACTIVE,serial_no=WD-WX42DC193DU6,wwn=50014ee2bfaf3002 seek_error_rate=0i,temp_c=42i,udma_crc_errors=0i,exit_status=0i,health_ok=true,read_error_rate=0i 1658867520000000000

I tested in:
Telegraf 1.23.3 (git: HEAD 73121bd1)

@telegraf-tiger telegraf-tiger bot removed the waiting for response waiting for response from contributor label Jul 26, 2022
@powersj powersj reopened this Jul 26, 2022
powersj added a commit to powersj/telegraf that referenced this issue Jul 29, 2022
@powersj
debug: see if an error is occuring during parsing
a013585 
plus lots of debug messages

fixes: influxdata#9993
@powersj powersj mentioned this issue Jul 29, 2022
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powersj added a commit to powersj/telegraf that referenced this issue Jul 29, 2022
@powersj
fix: see if an error is occuring during parsing
f370690 
plus lots of debug messages

fixes: influxdata#9993
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powersj commented Jul 29, 2022

@nck974 - can you download an artifact from PR #11566 and run it and collect the output, please? It appears only one attribute for those devices is showing up. The regex should be able to parse those attributes, but something isn't including others.

Thanks!

@powersj powersj added the waiting for response waiting for response from contributor label Jul 29, 2022
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Hello! I am closing this issue due to inactivity. I hope you were able to resolve your problem, if not please try posting this question in our Community Slack or Community Page. Thank you!

@powersj powersj mentioned this issue Apr 19, 2023
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debug: see if an error is occuring during parsing powersj/telegraf
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@powersj @nck974 @simonengel @zzcpower @d-mankowski-samsung @kjboa