Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Missing Upload/Record Media option in RCE #2336

Open
ngocnt-phx opened this issue Apr 6, 2024 · 6 comments
Open

Missing Upload/Record Media option in RCE #2336

ngocnt-phx opened this issue Apr 6, 2024 · 6 comments

Comments

@ngocnt-phx
Copy link

Summary:

When I open RCE, there is no Upload/Record Media option when click on
image

image

I have asked Gemini and she told me that "Canvas retired the Flash-based Rich Content Editor (RCE) in favor of a more modern editor. This means the "Record/Upload Media" button you saw in the guide is likely outdated.". Is that true?

Can someone help me pleaseeee

Steps to reproduce:

  1. Start canvas development in local. I am using prod branch at this time
  2. Create any course and go to it.
  3. Create assignment/discussion and see RCE

Expected behavior:

Upload/Record Media option displayed when click on Upload/Record Media button
image

Actual behavior:

Only Course media and User media displayed

image

Additional notes:

@jakeoeding
Copy link
Member

That particular RCE plugin requires a Rich Content Service to work. If you're using docker, you can use this override instead of spinning up your own.

@ngocnt-phx
Copy link
Author

Hi @jakeoeding, thanks you for reply.
I have installed RCE API already. My rce-api running at this commit instructure/canvas-rce-api@96f4164. But I don't know why the Upload/Record Media stil does not appear in the toolbar.
image

do I missing another thing?

@jakeoeding
Copy link
Member

There's an account setting accessible at /accounts/:id/settings#tab-settings titled "Disable uploads to Canvas Media from the enhanced rich content editor". That would also need to be unchecked for media recording to work in the RCE.

@ngocnt-phx
Copy link
Author

Hi @jakeoeding,
I checked again and the "Disable uploads to Canvas Media from the enhanced rich content editor" is unchecked.You can see in the screencast below:
Screencast from 10-04-2024 15:21:07.webm
Do I need anything extra during the configuration process? My installation followed the steps on the instructions. Or does it relate to Kaltura? I looking at the code and find some info below:
image
image

@jakeoeding
Copy link
Member

Sorry.. It's been a while since I've worked in this domain. Yes, you'll need a service to process the uploads too. That's what the Kaltura settings check is looking for.

@ngocnt-phx
Copy link
Author

ngocnt-phx commented Apr 10, 2024

Thank you for your information :( So let's me conclusion, we don't have Upload/Record Media to take quick recording inside RCE anymore (like an image below). If we want to do it, we have to use another service like Kaltura to using that feature?
Uploading image.png…

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants