Skip to content
This repository has been archived by the owner on Aug 30, 2023. It is now read-only.

Commit

Permalink
Fix displayed numbers of churned users (annual and total)
Browse files Browse the repository at this point in the history
  • Loading branch information
jansorg committed Apr 13, 2021
1 parent e90b489 commit 5262384
Show file tree
Hide file tree
Showing 3 changed files with 128 additions and 119 deletions.
200 changes: 100 additions & 100 deletions report/static.go

Some generated files are not rendered by default. Learn more about how customized files appear on GitHub.

12 changes: 5 additions & 7 deletions report/static/report.gohtml
Original file line number Diff line number Diff line change
Expand Up @@ -422,7 +422,7 @@
</td>
<td class="num num-percentage">
{{ if .HasChurnRate }}
<span title="{{len .ChurnedCustomers}} of {{.ChurnRateTotalCustomers}} customers,&#xA;who bought a monthly subscription in the previous month">
<span title="{{len .ChurnedCustomers}} of {{.ChurnActiveCustomers}} customers didn't renew their subscription">
{{ if gt (len .ChurnedCustomers) 0 }}
<a href="#churn-{{ .Name }}">{{- printf "%.2f" .ChurnRatePercentage }}%</a>
{{ else }}
Expand Down Expand Up @@ -862,19 +862,17 @@
discount and marketplace fees.
</p>
<p>ARR for the current, incomplete month is estimated based on the days left.</p>
<p><em>This may be inaccurate.</em> Prorated purchases are currently not tracked reliably, because JetBrains
data
isn't providing this.
<p><em>This may be inaccurate.</em> Prorated purchases are currently not tracked reliably,
because JetBrains data isn't providing this.
</p>
</div>

<div class="section-fit term">
<div class="term-name">Churn <span class="term-short">Percentage of lost users</span></div>
<p>Percentage of users, who did not renew an active subscription in the current month.</p>
<p>
This is calculated with a grace time of 3 days. In the first year on the marketplace, this only considers
monthly subscriptions.
In the second year and later, both annual and monthly subscriptions are considered.
This is calculated with a grace time of 7 days. In the first year on the marketplace, this only considers
monthly subscriptions. In the second year and later, both annual and monthly subscriptions are considered.
</p>
<p><em>This may be inaccurate.</em>
Customers with multiple subscriptions are currently not tracked accurately.
Expand Down
Loading

0 comments on commit 5262384

Please sign in to comment.