ROKU has a problem watching some videos with new JF (MPEG4 vs H264)

[mbramwel]

`ROKU 4K Stick running 1.4 Build 12 (but was recently updated to the hidden build 13 -- no improvement to playback)

Watching some older TV series

Some videos will not play.
JF Beta2 was ok, JF Beta3 introduced the problem.
JF final 18.0 release still has the problem

A popup screen states:
"Error During Playback"
"An error was encountered while playing the item"

Any videos that have this will fail:
Video: 480p MPEG4 SDR Audio: MP3 Stereo

Any videos with this will play ok instantly:
Video: 480p H264 SDR Audio: MP3 Stereo

BTW: Firestick and AndroidTV both play the same videos without issue. The ROKU will work again if I revert back to JF Beta2.
`

[cskaryd]

Also seeing this. Video plays fine through the web interface, but not on Roku. Same error as above.

Jellyfin versions (CentOS):
jellyfin-server-10.8.0-1.el7.x86_64
jellyfin-web-10.8.0-1.el7.noarch

ffmpeg versions
ffprobe version N-61656-gfbd22504c4-static
ffmpeg version N-61656-gfbd22504c4-static

Mediainfo:
Format : AVI
Format/Info : Audio Video Interleave
File size : 141 MiB
Duration : 20 min 51 s
Overall bit rate : 943 kb/s
Writing library : VirtualDub build 13130/release

Video
ID : 0
Format : MPEG-4 Visual
Format settings, BVOP : No
Format settings, QPel : No
Format settings, GMC : No warppoints
Format settings, Matrix : Default (H.263)
Codec ID : XVID
Codec ID/Hint : XviD
Duration : 20 min 51 s
Bit rate : 900 kb/s
Width : 480 pixels
Height : 352 pixels
Display aspect ratio : 4:3
Frame rate : 29.970 (30000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.178
Stream size : 134 MiB (95%)

Audio
ID : 1
Format : MPEG Audio
Format version : Version 2
Format profile : Layer 3
Codec ID : 55
Codec ID/Hint : MP3
Duration : 20 min 51 s
Bit rate mode : Constant
Bit rate : 32.0 kb/s
Channel(s) : 1 channel
Sampling rate : 16.0 kHz
Compression mode : Lossy
Stream size : 4.78 MiB (3%)
Alignment : Split across interleaves
Interleave, duration : 36 ms (1.08 video frame)
Interleave, preload duration : 444 ms

[matthewpritchett]

I’m seeing the same error on some HEVC videos:

Video
Title: 1080p HEVC SDR
Codec: HEVC
Profile: Main
Level: 120
Resolution: 1440x1080
Aspect ratio: 4:3
Interlaced: No
Framerate: 23.976025
Bitrate: 2736 kbps
Bit depth: 8 bit
Video range: SDR
Pixel format: yuv420p
Ref frames: 1

Audio
Title: English - AAC - Stereo - Default
Language: eng
Codec: AAC
Profile: HE-AAC
Layout: stereo
Channels: 2 ch
Bitrate: 192 kbps
Sample rate: 48000 Hz
Default: Yes
Forced: No
External: No

[mbramwel]

18.0.1 was pushed out last night. No change, the ROKU is still unable to play lots of stuff. If I revert the JF server to beta-2, all is ok. If I try Android or Firestick-MAX-4k all is ok. Only the ROKU no longer works correctly.

[cewert]

Fixed by #699