Freshdesk Userscripts

Userscripts to add functionality to Freshdesk.

Installation

1. Make sure you have user scripts enabled in your browser (these instructions refer to the latest versions of the browser):

   • Firefox - install Tampermonkey or Greasemonkey (GM v4+ is not supported!).
   • Chrome - install Tampermonkey.
   • Opera - install Tampermonkey or Violent Monkey.
   • Safari - install Tampermonkey.
   • Dolphin - install Tampermonkey.
   • UC Browser - install Tampermonkey.

2. Get information or install:

   • Learn more about the userscript by clicking on the named link. You will be taken to the specific wiki page.
   • Install a script directly from GitHub by clicking on the "install" link in the table below.
   • Install a script from GreasyFork (GF) from the userscript site page
   • Or, install the scripts from OpenUserJS (OU).
     
     

Userscript Wiki		Direct Install	Sites	Created	Updated
Freshdesk ticket note agent		install	GF OU	2021.10.13	2021.10.16

* The column indicates that the userscript has been included in the Freshdesk.

Deprecated Userscript Wiki	Direct Install	Sites	Created	Deprecated
-	-	-	-	-

Updating

Userscripts are set up to automatically update. You can check for updates from within the Greasemonkey or Tampermonkey menu, or click on the install link again to get the update.

Each individual userscript's change log is contained on its individual wiki page.

Contributing

Bug report or pull request are welcome.

1. Fork it
2. Create your feature branch (git checkout -b my-new-feature)
3. Commit your changes (git commit -am 'Add some feature')
4. Push to the branch (git push origin my-new-feature)

Please write unit test with your code if necessary.

License

The gem is available as open source under the terms of the MIT License.