cannot access login screen

[hanabadler]

Hi community
i"m trying to start jitsu on ubuntu 20 (aws EC2 t3.large)
i followed the getting started guideline step to step.
using the docker-compose
i have modified the .env file and run docker-compose up
all is running
when trying to access the ip:3000 the docker console return the followng error:

https://next-auth.js.org/errors#client_fetch_error fetch failed {
docker-console-1 |
docker-console-1 | error: {
docker-console-1 | message: 'fetch failed',
docker-console-1 | stack: 'TypeError: fetch failed\n' +
docker-console-1 | ' at Object.fetch (node:internal/deps/undici/undici:11730:11)\n' +
docker-console-1 | ' at process.processTicksAndRejections (node:internal/process/task_queues:95:5)',
docker-console-1 | name: 'TypeError'
docker-console-1 | },
docker-console-1 | url: 'http://XXX.XXX.XXX.XXX:3000/api/auth/providers',
docker-console-1 | message: 'fetch failed'
docker-console-1 | }

the .env file is (IP masked)

#++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

REQUIRED PARAMETERS, PLEASE READ INSTRUCTIONS THOROUGHLY

See https://docs.jitsu.com/self-hosting/quick-start/ for more details

#++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Password and login of an initial admin user of Jitsu UI. After initial login, you must change your password!

You can keep those variable empty if you are configuring Jitsu UI via Github auth (see below). In this case first

authorized user will be granted a full access to Jitsu UI.

SEED_USER_EMAIL=admin@myadmin.com
SEED_USER_PASSWORD=1q2w3e4r!

Domain name of your Jitsu server where events will be sent. E.g. https://jitsu.mycompany.com or http://localhost:8080

JITSU_INGEST_PUBLIC_URL=http://XXX.XXX.XXX.XXX:8080

Public URL of your Jitsu UI. E.g. https://jitsu.mycompany.com or http://localhost:3000

JITSU_PUBLIC_URL=http://XXX.XXX.XXX.XXX:3000/

Secrets

It is highly recommended to generate random values for those variables.

You can use openssl rand -hex 32 to generate random values.

CONSOLE_TOKEN=5bf6e8e563327221999c2ffa22641fffbc17238f256837b2e71db6488693f653
BULKER_TOKEN=3a16cc23357c4e339063016c3fef485050f7dfa533f7a35d8cdca412dc45e378
SYNCCTL_TOKEN=644f2ecf89e6e4d321e06f56f49f7e53bd421066666ab07c8a3a9295b3770513
POSTGRES_PASSWORD=228ddf14c0bcbb8ebacfccbfd2152a249c96d693509b5feb799ec8e184b5ad80

#++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

OPTIONAL PARAMETERS

#++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

JITSU_UI_PORT=3000
JITSU_INGEST_PORT=8080

If you want to have more than one user for Jitsu UI, this could be done via delegating auth to github.

You need to create a new Github OAuth app and set those variables accordingly.

#GITHUB_CLIENT_ID=
#GITHUB_CLIENT_SECRET=

#++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Connectors specific

#++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

SYNCS_ENABLED=false
EXTERNAL_BULKER_HOST=host.minikube.internal
EXTERNAL_BULKER_PORT=3042

sync controller is running using host network to access 'minikube' w/o problems.

EXTERNAL_SYNCS_PORT=3043

#postgres host how it is reachable from k8s cluster
EXTERNAL_POSTGRES_HOST=host.minikube.internal
EXTERNAL_POSTGRES_PORT=5432

SYNCCTL_KUBERNETES_CLIENT_CONFIG=

to use non-default k8s context

SYNCCTL_KUBERNETES_CONTEXT=

For syncs scheduling

google service account key

GOOGLE_SCHEDULER_KEY=

for Google Ads connector

GOOGLE_ADS_DEVELOPER_TOKEN=

here is the screen shot

Can you help explain what can be the problem?

thanks
Hana

[vklimontovich]

Would you mind sharing stacktrace?

Also, which version of jitsucom/console image you're using

[hanabadler]

Hi

Thanks for the response
here is the stack trace

TypeError: Cannot read properties of null (reading 'credentials')
at s.default (http://3.XXX.XXX.16:3000/_next/static/chunks/pages/signin-ecf6422c9bf4d8d7.js:1:2894)
at Xh (http://3.XXX.XXX.16:3000/_next/static/chunks/framework-f3379ba7fbed21eb.js:9:60992)
at x (http://3.XXX.XXX.16:3000/_next/static/chunks/framework-f3379ba7fbed21eb.js:9:119447)
at Vk (http://3.XXX.XXX.16:3000/_next/static/chunks/framework-f3379ba7fbed21eb.js:9:99132)
at http://3.XXX.XXX.16:3000/_next/static/chunks/framework-f3379ba7fbed21eb.js:9:98999
at Jk (http://3.XXX.XXX.16:3000/_next/static/chunks/framework-f3379ba7fbed21eb.js:9:99006)
at Ok (http://3.XXX.XXX.16:3000/_next/static/chunks/framework-f3379ba7fbed21eb.js:9:95762)
at Hk (http://3.XXX.XXX.16:3000/_next/static/chunks/framework-f3379ba7fbed21eb.js:9:94318)
at J (http://3.XXX.XXX.16:3000/_next/static/chunks/framework-f3379ba7fbed21eb.js:33:1364)
at MessagePort.R (http://3.XXX.XXX.16:3000/_next/static/chunks/framework-f3379ba7fbed21eb.js:33:1894)

the console image in the docker-compose is

console:
tty: true
image: jitsucom/console:latest
restart: "unless-stopped"
platform: linux/amd64
environment:
ROTOR_URL: "http://rotor:3401"
BULKER_URL: "http://bulker:3042"
CONSOLE_RAW_AUTH_TOKENS: ${CONSOLE_TOKEN:-default}
BULKER_AUTH_KEY: ${BULKER_TOKEN:-default}
MIT_COMPLIANT: ${MIT_COMPLIANT:-false}
DATABASE_URL: "postgresql://postgres:${POSTGRES_PASSWORD:-default}@postgres:5432/postgres?schema=newjitsu"
REDIS_URL: "redis://default:${REDIS_PASSWORD:-default}@redis:6379"
SEED_USER_EMAIL: ${SEED_USER_EMAIL:-}
SEED_USER_PASSWORD: ${SEED_USER_PASSWORD:-}
GITHUB_CLIENT_ID: ${GITHUB_CLIENT_ID}
GITHUB_CLIENT_SECRET: ${GITHUB_CLIENT_SECRET}
SYNCS_ENABLED: ${SYNCS_ENABLED:-false}
SYNCCTL_URL: "http://syncctl:${EXTERNAL_SYNCS_PORT:-3043}"
SYNCCTL_AUTH_KEY: ${SYNCCTL_TOKEN:-default}
GOOGLE_SCHEDULER_KEY: ${GOOGLE_SCHEDULER_KEY}
JITSU_INGEST_PUBLIC_URL: "${JITSU_INGEST_PUBLIC_URL:-http://localhost:${JITSU_INGEST_PORT:-8080}/}"
JITSU_PUBLIC_URL: "${JITSU_PUBLIC_URL:-${NEXTAUTH_URL:-http://localhost:${JITSU_UI_PORT:-3000}/}}"
NEXTAUTH_URL: "${JITSU_PUBLIC_URL:-${NEXTAUTH_URL:-http://localhost:${JITSU_UI_PORT:-3000}/}}"
UPDATE_DB: "true"
healthcheck:
test: ["CMD", "curl", "-f", "http://console:3000/api/healthcheck"]
interval: 2s
timeout: 10s
retries: 30
extra_hosts:
- "syncctl:host-gateway"
depends_on:
redis:
condition: service_started
postgres:
condition: service_healthy
ports:
- "${JITSU_UI_PORT:-3000}:3000"

[hanabadler]

Hi
Any updates on this issue ?

[vklimontovich]

We didn't manage to reporoduce it, but we added a few extra measures and debug logging. Would you mind trying beta images? Just update to a latest docker-compose from github and set DOCKER_TAG=beta

[vklimontovich]

Closing, since the issue is most likely fixed in 2.4