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Joomla Update Error Message - Get Help Link gives a 404 Error #39425

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nineoo opened this issue Dec 15, 2022 · 2 comments
Closed

Joomla Update Error Message - Get Help Link gives a 404 Error #39425

nineoo opened this issue Dec 15, 2022 · 2 comments

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@nineoo
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nineoo commented Dec 15, 2022

Steps to reproduce the issue

Update from Joomla 4.2.5 to 4.2.6 halted with an error message.

Three options in error message - Resume Update, Restart Update or Get help with this error

Expected result

On clicking the Get help button expected a dialogue box or help page.

Actual result

Returned a 404 error on the page at Your text to link here...
screen shot 2022-12-15 at 14 59 32
screen shot 2022-12-15 at 14 59 32

System information (as much as possible)

PHP Built On Linux uk604.directrouter.com 2.6.32-954.3.5.lve1.4.89.el6.x86_64 #1 SMP Sat May 7 10:18:11 UTC 2022 x86_64
Database Type mysql
Database Version 10.3.25-MariaDB
Database Collation utf8mb4_general_ci
Database Connection Collation utf8mb4_general_ci
Database Connection Encryption None
Database Server Supports Connection Encryption No
PHP Version 8.0.26
Web Server LiteSpeed
WebServer to PHP Interface litespeed
Joomla! Version Joomla! 4.2.6 Stable [ Uaminifu ] 13-December-2022 15:00 GMT (after update from 4.2.5)
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36

Additional comments

Don't know if this is the wrong link in the error message or a problem with the document/page it links to.

Update successful on clicking the Resume Update button.

2 screenshots attached.

@richard67
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The issue has already been reported here: #35668 . The screenshot looks a bit different because made before the implementation of enhancements for the updater, but the reason is the same.

Closing as duplicate report.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/39425.

@nineoo
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nineoo commented Dec 16, 2022

Thank you Richard.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/39425.

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