Joomla 3.3.6 Forgot my password link not working on secure site

[Witchypaws]

Steps to reproduce the issue

Attempt to login to frontend of joomla website through login module or menu link
Realise you forgot your password
Click the forgot your password link on the login form
Enter your email address
Receive the email with the link to retrieve or reset password
Click the link or paste the link, neither is working

Expected result

Be able to reset password and login

Actual result

Get following error message

Your password reset confirmation failed because the verification code was invalid. User not found

System information (as much as possible)

Joomla 3.3.6
Force secure site turned on so all pages are https://
SSL certificate on hosting working
User registration disabled
No link to view and update user profile provided as we don't really want them doing this
Twenty different ACL categories and user groups enabled

Additional comments

Resetting your password should be able to work no matter the configuration unless you have a function to turn it off

[mbabker]

Can you test this on the current release (3.4.1)?

[brianteeman]

I just tested this on my 3.4.1 web site using https with no problems.

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_{This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/6836.}

[Witchypaws]

I will install it this week and retest

Please do not hesitate to call or email me if you have any further queries

Warm regards

Jacqui Blanch

Digital Design and Development

mailto:webmaster@jacquiblanch.com webmaster@jacquiblanch.com

+61 7 5465 6190

From: Brian Teeman [mailto:notifications@github.com]
Sent: Saturday, 25 April 2015 08:50
To: joomla/joomla-cms
Cc: Witchypaws
Subject: Re: [joomla-cms] Joomla 3.3.6 Forgot my password link not working on secure site (#6836)

I just tested this on my 3.4.1 web site using https with no problems.

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This comment was created with the J!Tracker Application https://github.com/joomla/jissues at issues.joomla.org/joomla-cms/6836 http://issues.joomla.org/tracker/joomla-cms/6836 .

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[pe7er]

@Witchypaws
Did you get a chance to test it with the current version?
Thanks!

[Witchypaws]

Sorry Peter

Had a death in the family last week, did not get there, will be getting there this week

Please do not hesitate to call or email me if you have any further queries

Warm regards

Jacqui Blanch

Digital Design and Development

mailto:webmaster@jacquiblanch.com webmaster@jacquiblanch.com

+61 7 5465 6190

From: Peter Martin [mailto:notifications@github.com]
Sent: Sunday, 10 May 2015 02:03
To: joomla/joomla-cms
Cc: Witchypaws
Subject: Re: [joomla-cms] Joomla 3.3.6 Forgot my password link not working on secure site (#6836)

@Witchypaws https://github.com/Witchypaws
Did you get a chance to test it with the current version?
Thanks!

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Reply to this email directly or view it on GitHub #6836 (comment) . https://github.com/notifications/beacon/ALifW6DmujN6uffzSfJ3WbvsA9RuTUvUks5oHidDgaJpZM4EH2Hg.gif

[brianteeman]

It has been more than one month since the last update on this. As no one else has been able to confirm the issue I am closing this at this time. If further information is provided (especially confirmation that you ave tested n 3.4.1) then it can always be re-opened

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_{This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/6836.}