Document 'delete everything and start over' as a troubleshooting tactic

[znicholls]

As raised in #325, I somehow managed to break my server, but a day later it worked after re-building the machine. I can't reproduce the issue and am not sure what I did, I might have installed and then uninstalled Apache so was blocking the port, I might have had the wrong security settings when I booted the VM, I might have somehow bungled my ports as I was playing around with firewalls, not sure...

Would it be worth adding a 'Have you tried re-booting from scratch?' reminder to the troubleshooting page of custom servers?

[yuvipanda]

Thanks for opening this, @znicholls! When you say 're-booting', did you turn it off and on or delete and re-create? Knowing that would be useful.

Related discussion at #128

[znicholls]

Delete and re-create

…

On Mon, 20 May 2019 at 1:41 pm, Yuvi Panda ***@***.***> wrote: Thanks for opening this, @znicholls <https://github.com/znicholls>! When you say 're-booting', did you turn it off and on or delete and re-create? Knowing that would be useful. Related discussion at #128 <#128> — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#338?email_source=notifications&email_token=AFUH5G7ACOGZAFKAIH3BFS3PWIMXPA5CNFSM4HN5T3KKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGODVXTX7A#issuecomment-493829116>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AFUH5G33T4GIOTBES6GVA3TPWIMXPANCNFSM4HN5T3KA> .

[yuvipanda]

@znicholls makes sense! I agree we should document that. Would love it if you can work on a PR to insert it. Is that something you're up for doing?

[znicholls]

yep will do in #325

[aboutaaron]

I think it also be worth including how to do this on custom server, e.g., including steps/links to docs for taking down jupyterlab or which commands to run to restart the server.