Cannot open / verify macOS .dmg

[clstaudt]

Description

Trying to open the .dmg after download gets stuck

Context

• Operating System and version: macOS Ventura 13.2.1
• JupyterLab-Desktop version: v3.6.1-1
• Installer: .dmg

[mbektas]

never ran into this problem before. can you try downloading the zip file and extracting into Applications folder? https://github.com/jupyterlab/jupyterlab-desktop/releases/download/v3.6.1-2/JupyterLab-macOS.zip

[clstaudt]

I can download an extract it. Starting the application then crashes my macOS and I have to do a hardware restart.

[mbektas]

@clstaudt do you have an Intel processor or Apple silicon? I am running on macOS Ventura 13.2.1 on Intel with no issues.

[clstaudt]

M1 processor, arm64

Jupyterlab runs without problems, it's just the standalone app that doesn't.

[mbektas]

I just tested on an M1 with Ventura 13.2.1 and it ran without any issues. possibly not CPU related.

[jermainebokoyo]

I had the same issue, this fixed it. Thanks

[JasonWeill]

Closing this issue due to inactivity; please try reproducing with a newer JupyterLab Desktop .dmg file. If the problem recurs, please reopen.