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Video is black on Windows Phone 8.1 HTML5 player #1614

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skosonen opened this issue Mar 13, 2015 · 8 comments
Closed

Video is black on Windows Phone 8.1 HTML5 player #1614

skosonen opened this issue Mar 13, 2015 · 8 comments

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@skosonen
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Video is not displayed on Windows Phone 8.1 (Lumia 920) HTML5 player. Only audio is played.

@zoharbabin
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@skosonen can you provide a test URL and the browser and version you're using?

@skosonen
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Test URL:
http://oneway.tv/video/0_9mprjpze
Test device: Nokia Lumia 920
OS: Windows Phone 8.1
Browser: IE11

On 15 Mar 2015, at 19:20, Zohar Babin notifications@github.com wrote:

@skosonen can you provide a test URL and the browser and version you're using?


Reply to this email directly or view it on GitHub.

@DBezemer
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7a79e94 should fix this, can you test it?

@heiiko
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heiiko commented Jun 2, 2015

@DBezemer, same issue - we've tested this fix with our Lumia 925 (WP 8.1), but still no image is rendered (you only hear the audio track).

@coreliogithub
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We have just tested with our device and the new player 2.32 and this issue is still not fixed, unbelievable!
device: Nokia Lumia 925, running windows phone 8.1
Test url: http://www.kaltura.com/tiny/jvqi1

@dazrean
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dazrean commented Jul 6, 2015

I face with the same issue. Have reverted back to version 2.31

@heiiko
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heiiko commented Jul 8, 2015

Great, with v2.33.rc7 the play button and preview thumbnail are now properly shown on my WP8.1 device.

Loading a DPF preroll on the other hand still seems to break something: the video plays for 2 seconds; then the preroll gets played; the screen then turns black and spinner goes in an infinite loop

@OrenMe
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OrenMe commented Sep 13, 2017

Hi @skosonen - issue seems resolved per heiiko's comment.
Closing due to inactivity. please reopen if this is still relevant. Thanks.

@OrenMe OrenMe closed this as completed Sep 13, 2017
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