Hi, I'm Kenneth, an IT Professional Information Technology Projects: osTicket (Help Desk Ticketing System) osTicket: Prerequisites and Installation osTicket: Post-Installation Configuration osTicket: Ticket Lifecycle Examples Introduction to Virtual Private Networks (VPNs) VPN Setup and Explanation Domain Naming System (DNS) Basics Using Active Directory to build intuition for DNS Building Intuition for DNS Network File Shares and Permissions Connect with me: