docs: begin official word list for Keptn documentation (#2049)

Signed-off-by: Meg McRoberts <meg.mcroberts@dynatrace.com>
Signed-off-by: Moritz Wiesinger <moritz.wiesinger@dynatrace.com>
Co-authored-by: Moritz Wiesinger <moritz.wiesinger@dynatrace.com>
Co-authored-by: odubajDT <93584209+odubajDT@users.noreply.github.com>

docs/content/en/contribute/docs/word-list/_index.md

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+---
+title: Word list
+description: Proper use of terms for the Keptn project documentation
+weight: 800
+---
+
+This document summarizes information
+about the proper use of terminology for the Keptn project.
+
+The Keptn project does not maintain a formal style guide
+but should adhere to recommendations in:
+
+* [CNCF Style Guide](https://github.com/cncf/foundation/blob/main/style-guide.md).
+
+* The [Kubernetes documentation](https://kubernetes.io/docs/home/)
+  is a good reference for Kubernetes terms.
+   In particular:
+
+  * [Concepts](https://kubernetes.io/docs/concepts/)
+  * [Reference](https://kubernetes.io/docs/reference/)
+
+* The [Google developer documentation style guide](https://developers.google.com/style)
+  is a comprehensive reference for technical writers.
+   In particular:
+
+  * [Word list](https://developers.google.com/style/word-list)
+    includes good information about words and phrases
+    that are commonly used in technical documentation
+
+## Keptn project
+
+This is the proper name of the project that was developed
+under the code name of "Keptn Lifecycle Toolkit (KLT)".
+The earlier project is called "Keptn v1".
+
+* Keptn is capitalized when used in prose as the name of the project,
+  although the logo uses a lowercase "k".
+  Use `keptn` if it is part of a command name, pathname,
+  an argument to a command or function, etc.
+
+* As a project name that is trademarked,
+  you should not use an apostrophe-s to make it a possessive ("Keptn's")
+  or hyphentate it (as in "Keptn-specific").
+
+The Keptn project is a "toolkit" with three use cases, named:
+
+* Metrics (or Deployment data access)
+
+* Observability (or Deployment observability)
+
+* Release lifecycle management (or Orchestrate deployment checks)
+
+## CRD, resource, etc
+
+Keptn makes extensive use of Kubernetes
+[Custom resources](https://kubernetes.io/docs/concepts/extend-kubernetes/api-extension/custom-resources/).
+It is important to use the related terminology correctly:
+
+* A "Resource Definition (RD)" is the definition (or syntax)
+  of a resource that is part of the official Kubernetes API
+
+* A "Custom Resource Definition (CRD)" is the definition
+  (or syntax) of a resource that Keptn (or some other product)
+  adds to Kubernetes
+
+* An instance of a CRD or RD that a user creates is a custom resource
+  or just a resource but not a CRD or RD.
+  Most of the time, we recommend just using the term "resource".
+
+* The first occurence of a CRD name in a section should be a link to the
+  [CRD YAML Reference](../../../docs/yaml-crd-ref)
+  page if there is one.
+  Otherwise, it should be a link to the appropriate spot in the
+  [API Reference](../../../docs/crd-ref)
+  section.
+
+* Occurrences of a resource name that are not links to a reference page
+  should be enclosed in tics so they render as code-case.