Include Tracey's feedback in the cancellation terms

views/dates/course.slim

@@ -62,8 +62,10 @@ section.section.alt
   .container
     .hero-unit
       h2 Cancellation and refund policy
-      p
-        | We are happy to transfer tickets, just contact us to let us know. If you need to cancel, here are the rules:
+      p If you can't attend, you're more than welcome to transfer the ticket
+to a colleague or friend. Just email us to let us know the name of the
+person who's taking over your ticket.
+      p If you need to cancel, here's how it works:
         ul
           li If you cancel more than 4 weeks before the course you'll get a 90% refund;
           li If you cancel up to 2 weeks before the course you'll get a 50% refund;