user guide frontend cancel orders M2

docs/magento_2/frontend_cancel_orders_m2/user-guide.rst

@@ -1,7 +1,73 @@
 User Guide
 =============
 
+Frontend Cancel Order for Magento 2 Overview
+--------------------------------------------
 
+As you know, the default of Magento does not allow customers to cancel orders from the frontend, which causes some inconvenience for them when 
+shopping, hence, our `Frontend Cancel Order for Magento 2 <http://bsscommerce.com/magento-2-frontend-cancel-order.html>`_ module totally completes this missing 
+feature of Magento. The extension is developed to help customers cancel their orders with Pending status from My Account dashboard and My Order page in the 
+frontend. Frontend Cancel Order for Magento 2 definitely brings more convenience for customers and enhance their shopping experience.
+
+How does Frontend Cancel Order for Magento 2 work?
+---------------------------------------------------
+
+1. Functions of Frontend Cancel Order for Magento 2
+^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
+
+* Allow customers to cancel orders from the frontend: Customers need to login, then go to **My Account -> Account Dashboard** or **My Orders.**
+
+.. image:: images/frontend_cancel_orders_m2_1.jpg
+
+* Allow customers to add comments in a confirmation popup: When customers click Cancel Order button, there will be a confirmation popup which allows them to 
+enter comments.
+
+	* If they click Yes, orders will be canceled.
+
+	* If they still do not want to cancel orders, they can choose No.
+
+.. image:: images/frontend_cancel_orders_m2_2.jpg
+
+* Send Notification Emails to admins automatically after customers canceled orders
+
+.. image:: images/frontend_cancel_orders_m2_3.jpg
+
+* Change order status from Pending to Canceled and auto restock products
+
+.. image:: images/frontend_cancel_orders_m2_4.jpg
+
+2. How to configure Frontend Cancel Order for Magento 2 in the backend
+^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
+
+* Go through **System -> Configuration -> BSSCommerce -> Cancel Order**
+
+.. image:: images/frontend_cancel_orders_m2_5.jpg
+
+* **Status Module:** Choose **Enable** to ativate the module
+
+* **Email Sender:** admin can set which email will be email sender
+
+* **Email Address to receive notification:** enable to set which email will receive notification emails
+
+* **Choose Email Template:** admin can configure to choose email template for the notification emails
+
+* **Notice when customers click cancel orders:** admin can customize Notice Note in the confirmation popup when customers click cancel orders.
+
+* **Label for button cancel order:** change the label of Cancel Order button
+
+* NOTE: If you want to customize Email Template to have more choices in **Choose Email Template**, follow these steps:
+
+	* Go to **Marketing -> Communications -> Email Templates -> Add New Template**
+
+	.. image:: images/frontend_cancel_orders_m2_6.jpg
+
+	* In **Load default template**, choose **Template** you want, then click **Load Template**
+
+	* In **Template Information**, enter text as you want in **Template Name, Template Subject.**
+
+	* In **Template Content** and **Template Styles**, you can edit html or css as you want.
+
+	.. image:: images/frontend_cancel_orders_m2_7.jpg
 
 .. raw:: html