Log in Ring Account - Problem

[Ricox1975]

i can't login in my ring accout

[imcl75]

Same issue. Scrypted plugin for Ring not triggering Ring to send 2FA code. I also tried with authenticator to generate 2fa code - also did not login. Scrypted up to date. This was also occurring with ring homebridge plugin but that is now working again.

[kimfar]

Is your node.js up to date?

[cloudfiretim]

I have the same issue. I'm running with Docker on a Synology DS720+. Node.js on the Synology is 18.12.0-0005. I see an option to install v16 as well but is that necessary? Where does Scrypted pull node.js from? I know I had to install a separate version for Homebridge that I also have running on the Synology.

[imcl75]

Ubuntu linux node.js v 18.15.0
do i need to check specific node.js for scripted? if so how (sorry)?

[jordenc]

Same problem on my Synology, seems they fixed it at dgreif/ring#1192 but I think this is not implemented in the Ring plugin yet.

[koush]

2dd4721

[koush]

638c1f7

[hjuhlin]

Looks like I still have the same problem in 0.0.109 as in 0.0.108 :(

unhandledRejection Error: Refresh token is not valid. Unable to authenticate with Ring servers. See https://github.com/dgreif/ring/wiki/Refresh-Tokens
at xt.getGrantData (C:\external\ring-client-api\packages\ring-client-api\rest-client.ts:186:11)

[koush]

clear your user and password and log in again.

[imcl75]

Plug in fails to load

linux x64 #39~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Fri Mar 17 21:16:15 UTC 2
server version: 0.7.46
plugin version: @scrypted/ring 0.0.109
########################
08/04/2023, 03:03:52
########################
node modules /home/innes/.scrypted/volume/plugins/@scrypted/ring/node18-linux-x64
native dependencies (outdated) got socket.io-client
Removing old dependencies: /home/innes/.scrypted/volume/plugins/@scrypted/ring/node18-linux-x64-20230329
plugin start/fork failed Error: EACCES: permission denied, mkdir '/home/innes/.scrypted/volume/plugins/@scrypted/ring/node18-linux-x64'
at Object.mkdirSync (node:fs:1396:3)
at mkdirpNativeSync (/home/innes/.scrypted/node_modules/mkdirp/lib/mkdirp-native.js:29:10)
at Function.mkdirpSync [as sync] (/home/innes/.scrypted/node_modules/mkdirp/index.js:21:7)
at installOptionalDependencies (/home/innes/.scrypted/node_modules/@scrypted/server/dist/plugin/plugin-npm-dependencies.js:55:26)
at Object.onLoadZip (/home/innes/.scrypted/node_modules/@scrypted/server/dist/plugin/plugin-remote-worker.js:218:77)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
at async Object.loadZip (/home/innes/.scrypted/node_modules/@scrypted/server/dist/plugin/plugin-remote.js:584:28)
at async RpcPeer.handleMessageInternal (/home/innes/.scrypted/node_modules/@scrypted/server/dist/rpc.js:583:37) {
errno: -13,
syscall: 'mkdir',
code: 'EACCES',
path: '/home/innes/.scrypted/volume/plugins/@scrypted/ring/node18-linux-x64'
}