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Issue template: add a couple of the most commonly-reported problems
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This should allow more people to help themselves and prevent
extraneous issues from being opened.
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lovell committed Apr 25, 2024
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Expand Up @@ -32,6 +32,22 @@ If you are using another package which depends on a version of `sharp` that is n

<!-- Please provide output of the above command here. -->

### Does this problem relate to file caching?

The default behaviour of libvips is to cache input files, which can lead to `EBUSY` or `EPERM` errors on Windows.
Use `[sharp.cache(false)](https://sharp.pixelplumbing.com/api-utility#cache)` to switch this feature off.

- [ ] Adding `sharp.cache(false)` does not fix this problem.

### Does this problem relate to images appearing to have been rotated by 90 degrees?

Images that contain EXIF Orientation metadata are not auto-oriented. By default, EXIF metadata is removed.

- To auto-orient pixel values use the parameter-less `[rotate()](https://sharp.pixelplumbing.com/api-operation#rotate)` operation.
- To retain EXIF Orientation use `[keepExif()](https://sharp.pixelplumbing.com/api-output#keepexif)`.

- [ ] Using `rotate()` or `keepExif()` does not fix this problem.

### What are the steps to reproduce?

<!-- Please enter steps to reproduce here. -->
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