ZenDesk Injector

Injects ZenDesk Tickets into either Solr 4.x or Lucid indexing pipeline

Building

This project assumes Java 7 (aka Java 1.7)

If you were given a pre-built .jar file, skip to the section Running

To checkout and build the project you'll also need git and maven. Issue the command:

mvn package

It will create a convenient SELF CONTAINED jar file at target/zendesk-injector-1.0-SNAPSHOT.jar

Henceforth we'll refer to this as just injector.jar, but substitie the full path and name of the file you created.

Running

injector.jar

In the following examples we refer to injector.jar, but the actual file you have might be called something like zendesk-injector-1.0-SNAPSHOT.jar; use that full name wherever we say injector.jar. Also, if the jar file isn't in your current directory, you should include the full file path.

The jar is self contained, including all other project dependency libraries including SolrJ, and is a little over 30 megabytes in size.

Two Ways to Run

The jar was built to be used with the java -jar convention. Since there's only one class, it is set as primary.

It's also possible to use the jar in your classpath and call specific java classes directly, provided you know the full package and class name. The main class is com.lucidworks.connectors.zendesk.ZenDeskTickets

Command Line Options

If no options are set, the injector prints out it's options.

java -jar injector.jar

Backslashes are shown to allow the example to continue on the next line.

Example: Feed all your tickets into Solr on on your local machine and default port:

    --zendesk yourcompany.zendesk.com --username you@yourcompany.com --password yourpassword```

Example: Feed all your tickets into Solr on a different machine:

```java -jar injector.jar 
    --zendesk yourcompany.zendesk.com --username you@yourcompany.com --password yourpassword \
    --solr http://othermachine:8983/solr```

Example: Feed all your tickets into Lucid using the default pipeline and collection **demo**:

Note: You **MUST** create the collection before running this, see Lucid doc.

```java -jar injector.jar 
    --zendesk yourcompany.zendesk.com --username you@yourcompany.com --password yourpassword \
    -a http://localhost:8765/lucid/api/v1/ -c demo```


## Developer Note

The solr utils code is from https://github.com/LucidWorks/data-quality