mRemoteNG Crashes on windows server 2012 #527
Comments
ikapoulas
changed the title
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Please see the troubleshooting and logging page. Try deleting the user.config, if that doesn't help, provide the information as noted. |
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Thanks a lot for your response.
I already tried to delete the config but the same issue. It open once and
if i close and re-open the application, the application crashes.
*Problem signature:*
Problem Event Name: CLR20r3
Problem Signature 01: mRemoteNG.exe
Problem Signature 02: 1.75.7000.19194
Problem Signature 03: 58bd9ee6
Problem Signature 04: mscorlib
Problem Signature 05: 4.6.1087.0
Problem Signature 06: 583e5abb
Problem Signature 07: 321
Problem Signature 08: 10
Problem Signature 09: System.ArgumentException
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908
b2
Additional Information 3: 6ee2
Additional Information 4: 6ee2432e64e99bdcea5e4be767a3b1
a2
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2 Errors in event viewer and 1 information:
Event ID: *1026*
Application: mRemoteNG.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ArgumentException
at System.ThrowHelper.ThrowArgumentException(System.ExceptionResource)
at System.Collections.Generic.Dictionary`2[[System.__Canon, mscorlib,
Version=4.0.0.0, Culture=neutral, PublicKeyToken=
b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0,
Culture=neutral, PublicKeyToken=b77a5c561934e089]].Insert(System.__Canon,
System.__Canon, Boolean)
at System.Collections.Generic.Dictionary`2[[System.__Canon, mscorlib,
Version=4.0.0.0, Culture=neutral, PublicKeyToken=
b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0,
Culture=neutral, PublicKeyToken=b77a5c561934e089]].Add(System.__Canon,
System.__Canon)
at mRemoteNG.App.Update.UpdateFile.FromString(System.String)
at mRemoteNG.App.Update.UpdateFile..ctor(System.String)
at mRemoteNG.App.Update.UpdateInfo.FromString(System.String)
at mRemoteNG.App.Update.AppUpdater.GetUpdateInfo()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext,
System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext,
System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext,
System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
Event ID: *1000*
Faulting application name: mRemoteNG.exe, version: 1.75.7000.19194, time
stamp: 0x58bd9ee6
Faulting module name: KERNELBASE.dll, version: 6.3.9600.18340, time stamp:
0x5736541b
Exception code: 0xe0434352
Fault offset: 0x00014878
Faulting process id: 0x7560
Faulting application start time: 0x01d2bf20095caa6f
Faulting application path: C:\Program Files (x86)\mRemoteNG\mRemoteNG.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: 4b355e09-2b13-11e7-80c2-b4b52f5e4f36
Faulting package full name:
Faulting package-relative application ID:
Information:
Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: mRemoteNG.exe
P2: 1.75.7000.19194
P3: 58bd9ee6
P4: mscorlib
P5: 4.6.1087.0
P6: 583e5abb
P7: 321
P8: 10
P9: System.ArgumentException
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_mRemoteNG.exe_
b9b2433aa867d0806590d46d4eafc55f2c6e1f9_21f3262c_4892f597
Analysis symbol:
Rechecking for solution: 0
Report Id: 4b355e09-2b13-11e7-80c2-b4b52f5e4f36
Report Status: 2048
Hashed bucket:
…On Wed, Apr 26, 2017 at 6:31 PM, Sean Kaim ***@***.***> wrote:
Please see the troubleshooting and logging
<https://github.com/mRemoteNG/mRemoteNG/wiki/Troubleshooting-and-Logging>
page.
Try deleting the user.config, if that doesn't help, provide the
information as noted.
—
You are receiving this because you authored the thread.
Reply to this email directly, view it on GitHub
<#527 (comment)>,
or mute the thread
<https://github.com/notifications/unsubscribe-auth/Aav13wN4NNdHcieYCrfyWBu7DT09hxHfks5rz2NmgaJpZM4NIoF9>
.
|
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So I can't tell 100% from the stack trace, but if I had to guess, it would be failing here: But that doesn't make much sense since there are a number of checks before we get to that point...
These should just return a few lines of text: Assuming that you configured the update settings (clicked anything other than "Ask Later") after deleting the user.config, if you were to delete the user.config again and the click "Ask Later" - I suspect that mRemoteNG would continue to run - could you please confirm? Hope that helps... |
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when mremoteng openning I used to choose (use recommended settings)
I using Installed version
I cannot access the above links (our firewall blocking the sites)
If i choose ask me later the application don't crashes.
Thanks a lot for your support.
Best Regards
…On Thu, Apr 27, 2017 at 9:48 PM, Sean Kaim ***@***.***> wrote:
So I can't tell 100% from the stack trace, but if I had to guess, it would
be failing here:
https://github.com/mRemoteNG/mRemoteNG/blob/develop/mRemoteV1/App/Update/
UpdateFile.cs#L46
But that doesn't make much sense since there are a number of checks before
we get to that point...
- After deleting the user.config, were you prompted in regards to
update settings?
- Did you enable or customize the update settings?
- What update channel are you configured to use?
- Installed or Portable version?
- Can you access any of the following URLs successfully?
- https://mremoteng.org/update-portable.txt
- https://mremoteng.org/beta-update-portable.txt
- https://mremoteng.org/dev-update-portable.txt
- https://mremoteng.org/update.txt
- https://mremoteng.org/beta-update.txt
- https://mremoteng.org/dev-update.txt
These should just return a few lines of text:
Version: 1.75.7000.19221
dURL: https://github.com/mRemoteNG/mRemoteNG/releases/download/v1.75Hotfix1/mRemoteNG-Portable-1.75.7000.19221.zip
clURL: https://raw.githubusercontent.com/mRemoteNG/mRemoteNG/v1.75Hotfix1/CHANGELOG.TXT
Checksum: D4A811CAD17D7A928EB71D73F487D52D0832F40FE4829516563A9BE0061767C810F32CF6A43AB4878476D12E02AD9CA6F39B86DAC012609DFEF5EC5346B49F4F
Assuming that you configured the update settings (clicked anything other
than "Ask Later") after deleting the user.config, if you were to delete the
user.config again and the click "Ask Later" - I suspect that mRemoteNG
would continue to run - could you please confirm?
Hope that helps...
—
You are receiving this because you authored the thread.
Reply to this email directly, view it on GitHub
<#527 (comment)>,
or mute the thread
<https://github.com/notifications/unsubscribe-auth/Aav13xg87kQUZu2qwfo5fiY6CHxBBhwfks5r0OMKgaJpZM4NIoF9>
.
|
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The issue was on update settings.
Problem solved after i disable the automatic updates.
Thanks a lot for your support.
Best Regards
On Fri, Apr 28, 2017 at 11:11 AM, Iosif Kapoulas <iosifkapoulas@gmail.com>
wrote:
… when mremoteng openning I used to choose (use recommended settings)
I using Installed version
I cannot access the above links (our firewall blocking the sites)
If i choose ask me later the application don't crashes.
Thanks a lot for your support.
Best Regards
On Thu, Apr 27, 2017 at 9:48 PM, Sean Kaim ***@***.***>
wrote:
> So I can't tell 100% from the stack trace, but if I had to guess, it
> would be failing here:
> https://github.com/mRemoteNG/mRemoteNG/blob/develop/mRemoteV
> 1/App/Update/UpdateFile.cs#L46
>
> But that doesn't make much sense since there are a number of checks
> before we get to that point...
>
> - After deleting the user.config, were you prompted in regards to
> update settings?
> - Did you enable or customize the update settings?
> - What update channel are you configured to use?
> - Installed or Portable version?
> - Can you access any of the following URLs successfully?
> - https://mremoteng.org/update-portable.txt
> - https://mremoteng.org/beta-update-portable.txt
> - https://mremoteng.org/dev-update-portable.txt
> - https://mremoteng.org/update.txt
> - https://mremoteng.org/beta-update.txt
> - https://mremoteng.org/dev-update.txt
>
> These should just return a few lines of text:
>
> Version: 1.75.7000.19221
> dURL: https://github.com/mRemoteNG/mRemoteNG/releases/download/v1.75Hotfix1/mRemoteNG-Portable-1.75.7000.19221.zip
> clURL: https://raw.githubusercontent.com/mRemoteNG/mRemoteNG/v1.75Hotfix1/CHANGELOG.TXT
> Checksum: D4A811CAD17D7A928EB71D73F487D52D0832F40FE4829516563A9BE0061767C810F32CF6A43AB4878476D12E02AD9CA6F39B86DAC012609DFEF5EC5346B49F4F
>
> Assuming that you configured the update settings (clicked anything other
> than "Ask Later") after deleting the user.config, if you were to delete the
> user.config again and the click "Ask Later" - I suspect that mRemoteNG
> would continue to run - could you please confirm?
>
> Hope that helps...
>
> —
> You are receiving this because you authored the thread.
> Reply to this email directly, view it on GitHub
> <#527 (comment)>,
> or mute the thread
> <https://github.com/notifications/unsubscribe-auth/Aav13xg87kQUZu2qwfo5fiY6CHxBBhwfks5r0OMKgaJpZM4NIoF9>
> .
>
|
|
No problem... I'll classify this as a bug so I can build a proper fix for other users that might have problems accessing those URLs due to firewall configurations. |
This was referenced Dec 30, 2023
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Hello,
mRemoteng crashes on startup for windows server 2012.
mremoteng version: 1.75.7003.25190
Windows server 2012
Please advise.
Best Regards
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