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Welcome Email not sent after importing new customer with csv file #10055

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MattDelac opened this issue Jun 26, 2017 · 5 comments
Closed

Welcome Email not sent after importing new customer with csv file #10055

MattDelac opened this issue Jun 26, 2017 · 5 comments
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bug report Component: Customer Component: ImportExport Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Reproduced on 2.1.x The issue has been reproduced on latest 2.1 release Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release

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@MattDelac
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MattDelac commented Jun 26, 2017

Preconditions

  1. Magento 2.1.6
  2. Php7 / Varnish / MySQL

Steps to reproduce

  1. Import new customers with a CSV file
  2. Use the standard "customer and addresses (single file)" import

Expected result

  1. A "welcome email" is send to the new customers

Actual result

  1. The "welcome email" has not been sent

Is there someone that knows how to bypass this ?

@jordanbrauer
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jordanbrauer commented Jun 30, 2017

Are you able to use the REST API? I do everything via backdoor with the API and Guzzle in a CLI application I made with the Symfony 3 Console Component which seems to work just fine.

@MattDelac
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Hello @jordanbrauer ,

Thanks for your reply.

I will get a look at the REST API. Which on do you think I should use in order to send the welcome email ?
However, API is a bit long and to synchronize 7000 clients per day, it will take too much time.
The csv import is just fine. I use a module that let me import any csv with a cli (==> easy to script)

Thanks in advance

@magento-engcom-team magento-engcom-team added 2.1.x bug report Component: Customer Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed and removed G1 Passed labels Sep 5, 2017
@magento-engcom-team magento-engcom-team added the Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed label Oct 2, 2017
@magento-engcom-team
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@MattDelac, thank you for your report.
We've created internal ticket(s) MAGETWO-80547 to track progress on the issue.

@magento-engcom-team magento-engcom-team added 2.2.x Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Reproduced on 2.1.x The issue has been reproduced on latest 2.1 release Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release labels Oct 11, 2017
@jigar48
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jigar48 commented Dec 14, 2017

Hello M2,

Is this issue is fixed.

@piotrekkaminski
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This issue was moved to magento-engcom/import-export-improvements#85

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Labels
bug report Component: Customer Component: ImportExport Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Reproduced on 2.1.x The issue has been reproduced on latest 2.1 release Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release
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