Authorize.net Transaction Fails From Admin Order

[touqeer-verve]

Description of the issue(*)

We successfully create order from frontend with Authorized.net in Magento 2.3.1, but when trying to place an order from admin, i showing me Transaction declined.

Preconditions (*)

1. Magneto CE 2.3.1 is installed
2. Authorize.net (a new method, not the direct post) is configured correctly (Production mode). Enable debugging.

Steps to reproduce (*)

1. Add item in the backend admin order.
2. Enter the billing address.
3. Enter the shipping address and shipping type
4. Enter card details
5. Submit order

Expected result (*)

1. Order Should be successfully placed.

Actual result (*)

I am getting the following error when placing an order from admin using authorized.net payment method on 2.3.1
'response' => '{"transactionResponse":{"SupplementalDataQualificationIndicator":0},"messages":{"resultCode":"Error","message":[{"code":"E00076","text":"dataDescriptor contains invalid value."},{"code":"E00076","text":"dataValue contains invalid value."}]}}

[m2-assistant]

Hi @touqeer-verve. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• Summary of the issue
• Information on your environment
• Steps to reproduce
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Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.3-develop instance - upcoming 2.3.x release

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@touqeer-verve do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• yes
• no

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[touqeer-verve]

@magento-engcom-team send me 2.3-develop instance credentials.

[m2-assistant]

Hi @ajijshekh123. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

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  Details

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[ajijshekh123]

Give me @magento give me 2.3-develop instance

[magento-engcom-team]

Hi @ajijshekh123. Thank you for your request. I'm working on Magento 2.3-develop instance for you

[magento-engcom-team]

Hi @ajijshekh123, here is your Magento instance.
Admin access: https://i-24844-2-3-develop.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

[ajijshekh123]

@touqeer-verve - It is displaying an error like "Transaction has been declined. Please try again later."
See attached the video:

Please update me on anyone who is fixed the issue Or update me on which issue is found placed order using the Authorize.net payment method.

[magento-engcom-team]

✅ Confirmed by @ajijshekh123
Thank you for verifying the issue. Based on the provided information internal tickets MC-21497 were created

Issue Available: @ajijshekh123, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[m2-assistant]

Hi @irajneeshgupta. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if you want to validate it one more time, please, go though the following instruction:

• 1. Add/Edit Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• 2. Verify that the issue is reproducible on 2.3-develop branch

  Details

  - Add the comment @magento give me 2.3-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
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• 3. If the issue is not relevant or is not reproducible any more, feel free to close it.

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[artursson]

Additional info: (Magento 2.3.3 instance)

The issue reproduces if only 1 Payment Method (new Authorize.Net module) is enabled (available for Order Creating in Admin Panel).

Error:

Transaction has been declined. Please try again later.

[travish]

Reproduced on 2.3.1

It should be noted that the payment.log contains empty values for dataDescriptor and dataValue:

array (
        'opaqueData' => 
        array (
          'dataDescriptor' => '',
          'dataValue' => '',
        ),
      ),

Looks like the missing value comes from vendor/magento/module-authorizenet-acceptjs/view/adminhtml/templates/form/cc.phtml

[tinchodev]

So.. I think I'm seeing the problem.
When the AuthorizeJS CC form is loaded via AJAX new AuthorizenetAcceptjs(config); instanciation at vendor/magento/module-authorizenet-acceptjs/view/adminhtml/templates/payment/script.phtml does not happens, leaving opaqueDataDescriptor and opaqueDataValue form hidden fields blank.
If the page refreshes, all will be good since form will be loaded on DOM Ready.

I had this worked around the follwing way :

For vendor/magento/module-authorizenet-acceptjs/view/adminhtml/templates/payment/script.phtml

Added the follwing lines at the bottom :

<script>
    //<![CDATA[
    require(
        ['jquery'], function ($) {
            $(document).trigger('payment_form_<?= /* @noEscape */ $code ?>_loaded');
        });
    //]]>
</script>

---

For vendor/magento/module-authorizenet-acceptjs/view/adminhtml/templates/payment/script.phtml

I've replaced :

<script>
    //<![CDATA[
    require(
        [
            'Magento_AuthorizenetAcceptjs/js/authorizenet',
            'jquery',
            'domReady!'
        ], function(AuthorizenetAcceptjs, $) {
            var config = <?= /* @noEscape */ $block->getPaymentConfig() ?>,
                form = $('#payment_form_<?= /* @noEscape */ $block->escapeJs($block->escapeHtml($block->getMethodCode())) ?>');

            config.active = form.length > 0 && !form.is(':hidden');
            new AuthorizenetAcceptjs(config);
        });
    //]]>
</script>

with :

<script>
    //<![CDATA[
    require(
        [
            'Magento_AuthorizenetAcceptjs/js/authorizenet',
            'jquery',
            'domReady!'
        ], function (AuthorizenetAcceptjs, $) {
            let formId = 'payment_form_<?= /* @noEscape */ $block->escapeJs($block->escapeHtml($block->getMethodCode())) ?>';
            $(document).on(formId+'_loaded', function () {
                let config = <?= /* @noEscape */ $block->getPaymentConfig() ?>;
                let authorizeForm = $('#'+formId);
                config.active = authorizeForm.length > 0 && !authorizeForm.is(':hidden');
                new AuthorizenetAcceptjs(config);
            });
        });
    //]]>
</script>

If this is good enough, I'll create a PR to Magento_AuthorizenetAcceptjs repo, unfortunatelly I was not able fo find it.

Hope it helps.

[m2-assistant]

Hi @ihor-sviziev. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if you want to validate it one more time, please, go though the following instruction:

• 1. Add/Edit Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• 2. Verify that the issue is reproducible on 2.4-develop branch

  Details

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• 3. If the issue is not relevant or is not reproducible any more, feel free to close it.

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[ihor-sviziev]

Hi @touqeer-verve ,
According to following announcement this extension was already removed from 2.4 version:
https://community.magento.com/t5/Magento-DevBlog/Deprecation-of-Magento-core-payment-integrations/ba-p/426445

All future collaboration related to this extension should be on Marketplace using "Contacts" or "Bug reports" related to this extension.

I'm closing this issue.