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Failure of connections to UPS XML/USPS/DHL API will cause the checkout to break #29902
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Hi @sven-codeculture. Thank you for your report.
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I've created three workaround patches that will prevent the checkout from breaking. This however will not give the customer any info that there is a problem with the methods he is shown. It only skips the shipping method on error. carrier-dhl-offline.txt This patches can be applyed automatically in the module using cweagans/composer-patches module (when installing with composer). |
This issue has been automatically marked as stale because it has not had recent activity. It will be closed after 14 days if no further activity occurs. Is this issue still relevant? If so, what is blocking it? Is there anything you can do to help move it forward? Thank you for your contributions! |
Magento Version: 2.3.5-p2 (Enterprise)
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Steps to reproduce (*)
Expected result (*)
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Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.
The only way to work around this is to disable the shipping method completely. If this is not noticed by any admin, it will prevent customers from ordering.
For us it was hour Host having a problem with their DNS server and not resolving the DHL API which caused the checkout to break. Only workaround was changing DNS Servers or disabling the shipping.
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