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Process Manager doesn't handle exceptions properly in forked processes #30622

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pawel-siejba opened this issue Oct 23, 2020 · 10 comments · Fixed by #30626
Closed
1 of 5 tasks

Process Manager doesn't handle exceptions properly in forked processes #30622

pawel-siejba opened this issue Oct 23, 2020 · 10 comments · Fixed by #30626
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Event: MageCONF CD 2020 Fixed in 2.4.x The issue has been fixed in 2.4-develop branch Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P1 Once P0 defects have been fixed, a defect having this priority is the next candidate for fixing. Progress: done Reported on 2.3.0 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Severity: S0 A problem that is blocking the ability to work. An immediate fix is needed. Severity: S3 Affects non-critical data or functionality and does not force users to employ a workaround.

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@pawel-siejba
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pawel-siejba commented Oct 23, 2020

The following bug can have fatal consequences if somebody employed any form of exception handling around indexers in their installation, as it could lead to very hard to discover bugs, that appear only on environments with several threads available, and MAGE_INDEXER_THREADS_COUNT env variable set.

Preconditions (*)

  1. Magento 2.3.0 CE/EE or higher
  2. Magento 2.4-develop
  3. Several stores are active
  4. (Optional) Elasticsearch is configured as search_engine - for ease of reproducing

Steps to reproduce (*)

  1. Run MAGE_INDEXER_THREADS_COUNT=4 php bin/magento indexer:reindex catalogsearch_fulltext
  2. Kill Elasticsearch process to simulate an exception thrown

Expected result (*)

  1. Main process exits and the message is displayed only once, the exceptions from the forked processes are not handled as they were thrown in the main process.

Actual result (*)

  1. Observe multiple Indexer failure logs and messages
xx@xx:/var/www/magento2$ MAGE_INDEXER_THREADS_COUNT=4 php bin/magento indexer:reindex catalogsearch_fulltext
Catalog Search indexer process unknown error:
Indexer handler is not available: elasticsearch7
Catalog Search indexer process unknown error:
Indexer handler is not available: elasticsearch7
Catalog Search indexer process unknown error:
Indexer handler is not available: elasticsearch7
Catalog Search indexer process unknown error:
Indexer handler is not available: elasticsearch7
Catalog Search indexer process unknown error:
Catalog Search indexer process unknown error:
Catalog Search indexer process unknown error:
Indexer handler is not available: elasticsearch7
Indexer handler is not available: elasticsearch7
Indexer handler is not available: elasticsearch7
Catalog Search indexer process unknown error:
Fail in child process

Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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m2-assistant bot commented Oct 23, 2020

Hi @pawel-siejba. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

For more details, please, review the Magento Contributor Assistant documentation.

Please, add a comment to assign the issue: @magento I am working on this


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@pawel-siejba
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@magento I am working on this

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m2-assistant bot commented Oct 23, 2020

Hi @pawel-siejba! 👋
Thank you for collaboration. Only members of Community Contributors Team are allowed to be assigned to the issue. Please use @magento add to contributors team command to join Contributors team.

@pawel-siejba
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@magento add to contributors team

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m2-assistant bot commented Oct 23, 2020

Hi @pawel-siejba! 👋
Thank you for joining. Please accept team invitation 👉 here 👈 and add your comment one more time.

@pawel-siejba
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@magento add to contributors team

@pawel-siejba
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@magento I am working on this

@sidolov sidolov added the Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch label Oct 27, 2020
@sidolov sidolov moved this from Ready for Confirmation to Confirmed in Issue Confirmation and Triage Board Oct 27, 2020
@ghost ghost added Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P1 Once P0 defects have been fixed, a defect having this priority is the next candidate for fixing. Severity: S3 Affects non-critical data or functionality and does not force users to employ a workaround. and removed Issue: ready for confirmation labels Oct 27, 2020
@sidolov sidolov added the Severity: S0 A problem that is blocking the ability to work. An immediate fix is needed. label Oct 27, 2020
@ghost ghost added this to Pull Request In Progress in High Priority Backlog Oct 27, 2020
@ghost ghost removed this from Confirmed in Issue Confirmation and Triage Board Oct 27, 2020
@sdzhepa sdzhepa added the Reported on 2.3.0 Indicates original Magento version for the Issue report. label Nov 11, 2020
@engcom-Delta engcom-Delta self-assigned this Nov 19, 2020
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m2-assistant bot commented Nov 19, 2020

Hi @engcom-Delta. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if you want to validate it one more time, please, go though the following instruction:

    1. Add/Edit Component: XXXXX label(s) to the ticket, indicating the components it may be related to.
    1. Verify that the issue is reproducible on 2.4-develop branch
      Details- Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
      - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
      - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
    1. If the issue is not relevant or is not reproducible any more, feel free to close it.

@engcom-Delta engcom-Delta added Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed and removed Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed labels Nov 19, 2020
@magento-engcom-team
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✅ Confirmed by @engcom-Delta
Thank you for verifying the issue. Based on the provided information internal tickets MC-39193 were created

Issue Available: @engcom-Delta, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@magento-engcom-team magento-engcom-team added the Fixed in 2.4.x The issue has been fixed in 2.4-develop branch label Dec 10, 2020
@magento-engcom-team
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Hi @pawel-siejba. Thank you for your report.
The issue has been fixed in #30626 by @pawel-siejba in 2.4-develop branch
Related commit(s):

The fix will be available with the upcoming 2.4.3 release.

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Labels
Event: MageCONF CD 2020 Fixed in 2.4.x The issue has been fixed in 2.4-develop branch Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P1 Once P0 defects have been fixed, a defect having this priority is the next candidate for fixing. Progress: done Reported on 2.3.0 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Severity: S0 A problem that is blocking the ability to work. An immediate fix is needed. Severity: S3 Affects non-critical data or functionality and does not force users to employ a workaround.
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